IBookaCar.com Reviews 736

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process, highlighting its simplicity, speed, and user-friendliness. People appreciate the competitive prices, often noting that they are lower than those offered by other companies. The all-inclusive rates, which incorporate full insurance coverage and additional drivers at no extra cost, are also a significant draw for consumers. Consumers also express satisfaction with the overall service, emphasizing the excellent communication and the absence of hidden fees. Many reviewers mention positive experiences with Alamo, the car rental company often used through this platform, particularly regarding customer service. A few reviewers have highlighted some issues with the car rental companies, such as the car conditions or unexpected charges.

Based on these reviews

Rated 5 out of 5 stars
Verified

Easy to navigate the website. Always a good price complete with insurance. My favorite rental car site.

Rated 5 out of 5 stars
Verified

Haven't yet used the car rental so that experience is yet to be seen, but as far as the booking process, it's great! Very fast process, very easy to find the car options with clear rates and clearly... See more

Rated 5 out of 5 stars
Verified

I’ve been using this site for many years and have always gotten a much better rate including full insurance than booking directly with a rental agency. Easy to use, respond quickly with problems or is... See more

Company replied

Rated 5 out of 5 stars
Verified

This website is the best because of the cars and prices that’s are available all over the world it’s very easy to reserve and cancel your reservation and you have a lot of choices. I also advise my f... See more

Rated 5 out of 5 stars
Invited

Great first experience with IBookACar.com, cheaper than any other website, we rented in San Diego from Alamo Rent A Car (great Customer Service by the way: 6 Stars for Alamo) and everything went smoot... See more

Rated 5 out of 5 stars
Verified

Ease of use, no hidden charges. Have used your site for years and consider it our ‘go to’ for international car hire. Prompt and flexible when we’ve needed extra support or changes. Keep up the goo... See more

Company replied

Rated 5 out of 5 stars
Verified

The price to rent a car with a foreign driver's license is fabulous. We always use your service when traveling outside our country of residence!

Company replied

Rated 5 out of 5 stars
Invited

After doing a BIG "investigation" in differents web pages of car rentals, I used the service of ibookacar.com; first I didn't believe the price they showed me, even a used the live chat servic... See more

Rated 5 out of 5 stars
Verified

Really amazing service! I was very skeptical at first but after having numerous friends try it out and have great success with great rates and service I gave it a go and it was amazing. I’ll definitel... See more

Rated 5 out of 5 stars
Invited

I travel a lot and for the past 8 years, I have always used ibookacar because I don´t have to worry about any hidden fees and additional insurance. The offer competitive prices. Additionally, theres i... See more

Rated 4 out of 5 stars
Invited

I have had too many bad experiences renting from Sixt, they are not truthful inntheir insurance fees/coverage and always end up paying more when I pick up the car. Not so with Alamo. I wish you had mo... See more

Rated 5 out of 5 stars

Hired a SUV for one month in the USA. Our booking was all inclusive, i.e. 2 drivers, fully insured, unlimited mileage. Upon arrival in LA we took the free bus to Alamo depot, scanned our documents an... See more

Rated 5 out of 5 stars
Verified

Ibookacar is consistently easy to book, easy to revise my booking and takes the guess work away on what the total cost on my car rental will be.

Rated 5 out of 5 stars
Invited

Wonderful but the trut is that you should fight for o Ku automatic cars , who wants to drive a manual car. I had to rent that because there was no option. Take care of your clients in that matter, the... See more

Rated 5 out of 5 stars
Invited

i used I book a car for the first time and I was a llittle afraid at the beginning as I didn't have references. Service was excellent, car was waiting for us and NO other charges were requested, just... See more

Rated 5 out of 5 stars
Invited

Great website to book car rentals. I have used them for the past 5 years and have never been disappointed. Pro-tip select Alamo through this website as they include an additional driver for no extra c... See more

Rated 4 out of 5 stars
Verified

Better deal and ease of transaction. The inclusion of an additional driver at no additional cost is a huge asset. We have always had near new cars on collection and hope this is maintained.

Rated 4 out of 5 stars
Verified

One of the best carrental sites available. you get what you book or something similar as is advertised. i like that all fees are included and there are no hidden fees. you just need to know what to ch... See more

Rated 4 out of 5 stars
Invited

Only the last time we received a Cadillac and the car battery died when we where at the exit point of the car rental. Because of that we had a delay to arrive in Augusta on time for a family dinner.

Rated 5 out of 5 stars
Verified

It's easy to book, the prices are the lowest, all taxes and insurances are included in the price. No need to provide a credit card number when making the booking. I always book through IBOOKACAR.

Rated 5 out of 5 stars
Verified

The booking was very simple and quick. The rate was much better than anywhere else including full coverage insurance.

Rated 5 out of 5 stars
Invited

Found me a great deal, booking & confirmation process simple and worked effectively. My booking is for a few weeks time, so haven't actually put the booking into practice as yet.

Rated 5 out of 5 stars

Highly recommended, quick, easy, great communication and a great price. No problems what so ever I will definately use them again and would encourage others to do so.

Rated 5 out of 5 stars
Invited

I’ve used this company for years and have always been very satisfied. When I was double charged once, they took care of it immediately and with a smile. Highly recommend. PLUS the pricing is amazing!!... See more

Rated 5 out of 5 stars
Verified

With such great booking rates, it's always a pleasure and privilege to book my car rentals through your site.

Rated 3 out of 5 stars
Invited

When we arrive to Alamo desk in Orlando we were informed that we need additional insurrance in order to have full coverage. That was not infomed when i made my reservation.

Company replied

Rated 5 out of 5 stars
Invited

The ease of booking, options offered and service provided are all excellent. This is the reason I have been using IBookacar.com for many years and look forward to many more.

Rated 5 out of 5 stars

Best service out there and their prices are much better compared to other companies. Great customer service.

Company replied

Rated 4 out of 5 stars
Invited

I used IBookaCar because I always get a very nasty surprise at the desk when they add insurance if I book direct with the companies. I wanted to know EXACTLY what my costs would be and despite being c... See more

Rated 3 out of 5 stars
Invited

The rental went OK, with the pre-paid voucher being accepted without issues. Be advised that the Roadside Vehicle Assistante is not included in the fare. There are other rental websites that do i... See more

Rated 5 out of 5 stars
Invited

I usually book cars through IbookAcar.com to ensure I have insurance and to control my costs. A few months ago, Hertz charged me again although I had a prepaid voucher. I pointed it out to IbookAcar... See more

Rated 5 out of 5 stars
Invited

I rented a very nice Nissan Altima for 2 weeks through ibookacar.com Alamo provided the car at Miami International Airport and I was impressed with how fast and easy it was to pick up the car. Retur... See more

Rated 4 out of 5 stars
Invited

This service was really easy to use and I had no issues during the trip. The deal involved reputable brands and was very competitive on price. I was concerned about the various (elective) insurances d... See more

Rated 4 out of 5 stars
Invited

Great trip, great car and good service, particularly the shuttle to LAX at the end of the trip. A couple of things caused a little concern. They did not provide an Owner's Manual on this quite compl... See more

Rated 5 out of 5 stars
Invited

I made a two months reservation for a car in USA, paid in advance, and everything worked perfectly. Price was good for an all inclusive rate. Alamo had the correct car ready, the reservation was q... See more

Rated 5 out of 5 stars

I was hesitant to book as the prices seemed too good to be true and where so much cheaper than anywhere else. Plus everything was included, unlimited mileage, fully comprehensive insurance, 2 drivers... See more

Rated 3 out of 5 stars
Invited

I purchased a package on your site that said it included full insurance coverage. When I arrived at the counter at Alamo they told me that I only had partial coverage. They also mentioned that it was... See more

Rated 3 out of 5 stars
Invited

GOOD COMPANY BUT A BIT DISAPPOINTED WITH THE VAN. ON THE WEBSITE IT STATED THAT VAN CAN ACCOMMODATE 15 PASSENGERS AND 7 BAGS, BUT CLEARLY THAT WAS NOT THE CASE AND WHEN ASKED IF THE REAR SEAT COULD... See more

Rated 4 out of 5 stars
Invited

We booked our 3 car hires from Australia before traveling to the US. Everything ran smoothly & we had no problems at any of the pick ups or drop offs. Even though the hire cost per day was reasonable,... See more

Rated 3 out of 5 stars
Invited

Although I found the fellow at the counter in the Salt Lake City airport a little less tan friendly, he was efficient. The car was nice - Chevrolet Travers - although the computer sound system is ho... See more

Rated 4 out of 5 stars
Invited

I would definitely recommend this company to any of my friends and relatives, in fact I already have, but my only problem is not with IBookaCar.com but with the rental company "Alamo" at Newark Intl.... See more

Rated 4 out of 5 stars
Invited

Booking a car with IBookaCar was relatively quick and straightforward. Extra charges that attach to bookings could be more fully explained so that the customer knows EXACTLY how much the hire will co... See more

Rated 4 out of 5 stars
Invited

I am certain I saved more then paying for full and total protection at the counter. You really need to have full insurance in the USA and IBookaCar made it easier and simpler to obtain my hire car.

Rated 4 out of 5 stars
Invited

On the Website if IbookaCar it was stated included an Full Insurance but at the counter they told me it was a Basic so i have to upgrade. But the booking and payment went fine.

Rated 5 out of 5 stars
Verified

Wonderful customer service !!! There is more than 15 years I always rent cars in the States with these people, and always the experience was building up !!!!! Professional and warm people, excellen... See more

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Company details

  1. #1 of 19 best companies in Car Rental Agency
  2. #5 of 87 best companies in Car Accessories Store

Written by the company

Best car rental rates. fully inclusive of Insurance, Taxes and Fees, The price online is what you pay. No hidden extras. No cancelation fees for reservation confirmed to pay on arrival

IBOOKACAR - BOOK, DRIVE, ENJOY

Written by the company

Best Rates Online
Fully Inclusive rates, no hidden extras
Quick and easy search!
It takes a few minutes to get your car reserved

Contact info

4.9

Excellent

TrustScore 5 out of 5

736 reviews

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Rated 5 out of 5 stars
Verified

The price to rent a car with a foreign…

The price to rent a car with a foreign driver's license is fabulous. We always use your service when traveling outside our country of residence!

September 4, 2025
IBookaCar.com logo

Reply from IBookaCar.com

Dear Kathy, Thank you for your positive review. We know that we offer the best prices online and customers don't have to pay in advance. See you on your next rental

Rated 5 out of 5 stars
Verified

GREAT EASY TO BOOK

GREAT EASY TO BOOK. NO PROBLEMS

July 25, 2025
IBookaCar.com logo

Reply from IBookaCar.com

Dear Coleen, Thank you for posting a positive review , see you on your next rental with us

Rated 5 out of 5 stars

Best service out there and their prices…

Best service out there and their prices are much better compared to other companies. Great customer service.

July 1, 2025
Unprompted review
IBookaCar.com logo

Reply from IBookaCar.com

Dear customer , thank you for taking your time to post a positive review. See you on your next car rental. Fred

Rated 5 out of 5 stars
Verified

EASY RESERVATION PROCESS

EASY RESERVATION PROCESS, THE BEST PRICES ON THE MARKET, WHAT ELSE DO YOU NEED?

July 11, 2025
IBookaCar.com logo

Reply from IBookaCar.com

Thank you so much for posting a positive review on Trustpilot. I would add that the reservations are intended to pay on arrival, so no use of credit cards before collecting the car and the reservation is 100 % guaranteed. Fred

Rated 5 out of 5 stars
Verified

Amazing Service! Highly recommend!

Really amazing service! I was very skeptical at first but after having numerous friends try it out and have great success with great rates and service I gave it a go and it was amazing. I’ll definitely be using them again! Thanks

June 27, 2025

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