I have lost over100lbs thanks to helloalpha. My only one complaint is sometimes the doctor isn’t the same for each visit. Some of the doctors aren’t as nice as others but other than that my experience... See more
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Your doctor’s office is now online. From visits to prescriptions, get treated from home.
United States
Replied to 89% of negative reviews
Typically replies within 1 week
I love that they are fast, responsive and timely on questions, and prescriptions, and just anything you may need.
I have recommended Alpha to many friends!
10 out of 10 experience always with Hello Alpha. They are an excellent and legitimate telehealth provider. I have been using them for quite a while now and I find them to be highly responsive and extremely convenient. They are very easy to communicate with also. And I always get a domestic provider. Highly recommend.
They don't accept Medicare or Medicaid and found them as very condescending just looking to get paid. The website is outdated and also when you sign up for SMS and email notifications they never come. You have to log in to see whats going on.
Absolutely awful. They say one thing then another NP gets on and says something totally different. Don't waste your money.
Always have a great experience with them. Highly recommend!
Reply from Hello Alpha
Would not renew my prescription unless I recieved pelvic scan.
I explained I was only renewing my script for estradiol but they refused.
They also refused a refund for my subscription, and requested I cancel my dispute with my cc. Which of course I did not.
A consistently positive experience with their providers across a variety of needs. I have recommended their services to friends that are also pleased with their experiences.
The only less than positive interaction I've had was attempting to reach out to them to ask a general question not related to a current "visit" - it is extremely difficult to get in touch with them outside of a specific service being provided, and I did not receive a response to the e-mail I sent through their system - the only way I found to attempt contact.
Reply from Hello Alpha
Very easy process. Everyone is always very helpful. Great experience.
Reply from Hello Alpha
Hello Alpha has been amazing! I’ve been a patient for over 2 years and every provider that’s assisted me has been excellent and professional. I’m able to message concerns or questions and the team always provides a prompt response.
Reply from Hello Alpha
The practitioners have been super responsive. They get a five-star! However, I joined about 2 years ago as one of the first batch of customers. I believe the cost was $35 a month. That has almost tripled in the last year. Additionally, it would be really helpful if we could get receipts when you charge our card. I have had to go to your customer service to get those and some of us are going to turn them into FSA.
Reply from Hello Alpha
I had such a great experience with this telehealth provider! The process was simple from start to finish —
I was able to connect with a professional without having to wait weeks like I would at a traditional office. The provider I had was kind, attentive, and really took the time to address my concerns. I felt heard, understood, and supported throughout the visit.
What I appreciated most was the convenience. Being able to access quality care from the comfort of my home saved me so much time and stress. The platform was easy to use, and the follow-up instructions were clear.
I would absolutely recommend this service to anyone looking for reliable, compassionate, and hassle-free healthcare. It’s such a relief to know I have this option when I need it.
You get to know your Nurse practitioner. Healthcare should be personal and some online services can feel one sided. Alpha was brought to my attention by Amazon and this is a real service that I can trust. By staying with one practitioner I can upload my current xray and labs and vital signs . Many of these labs , vital signs and even xray I can have locally unconnected to a clinic at affordable rate..so ALPHA uses team work .this Alpha is perfect for many who have no outside insurance on fixed income.
Reply from Hello Alpha
Well it has changed my life. The food noises have stop and I have lost weight!!
Reply from Hello Alpha
It has been the best weight loss effort I have ever done and great support
Reply from Hello Alpha
Management team is amazing. Great company to work with.
Reply from Hello Alpha
I have always had a great experience with Hello Alpha. Questions are always answered quickly. When I have needed refills, the doctor always responds within a few hours even on the weekend. I am very appreciated for this service.
Reply from Hello Alpha
Reply from Hello Alpha
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