Hello Alpha
Doctors are great, listen to you and give you the best medicine for your condition. When I started using this service, you could pay per visit which was great. The last time I used the site, they started requiring a monthly membership which I absolutely did not want. I looked at reviews very carefully and found it was easy to cancel after paying for the first month which is what I did. I don't know what will happen in a year when I want to renew my prescription, but I hope they go back to giving a per visit option.
Reply from Hello Alpha
Hi,
Thank you so much for sharing your positive experience with our providers and the quality of care you received. We're delighted to hear that you felt heard and that our medical team provided you with the best treatment for your needs.
We appreciate your feedback regarding the change to a monthly membership. We understand that this model may not suit everyone's preferences, and we value your perspective on the previous per-visit option. Your comments are important to us as we continually evaluate our service model to best meet the needs of our patients. We will certainly take your preference for a per-visit option into consideration for future service updates.
We hope to continue providing you with excellent care when you need to renew your prescription in the future.