Fast and accurate
Accurate descriptions. Fair pricing. Fast shipping. Easy returns. Thank you!
July 30, 2021
MF
Melissa French
United States
Reviews
Review of The RealReal
Review of Wolf & Badger
Review of Hello Alpha
Fine product. Bad communication.
I received the product pretty quickly but overall I’m disappointed. The communication was really bad. I never knew what was happening next or if anyone was receiving my responses. I had no idea when my product was coming (the only thing I saw told me the order would be almost a month so I almost cancelled it and made a dr appt).
This company/brand seems almost identical to Rory but with an order I placed with them, I got communication every step of the way.
March 13, 2021
Reply from Hello Alpha
Hi Melissa! Thank you so much for writing in. We are always seeking ways to improve Alpha to better fit the needs of our patients. We've taken a look at your profile and responded to you via your patient dashboard at app.helloalpha.com/messages. Please don't hesitate to reach out if you have any additional questions or concerns!