Harvey Norman Ireland - Limerick Reviews 618

TrustScore 4 out of 5

4.2

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE


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Rated 4 out of 5 stars

The delivery people were prompt and efficient. They contacted me in advance of arrival, giving good notice. They were friendly and polite and told me to wait a few hours before plugging in the fridg... See more

Company replied

Rated 3 out of 5 stars
Verified

It's a nice store carrying lots of quality looking products. However, the staff made me feel like I was an intruder not a customer. The Click & Collect took too long to find, and then too long to Coll... See more

Company replied

Rated 5 out of 5 stars

Two lovely efficient delivery men very good service lovely salesman was dubious about how long after purchase I would receive the fridge but could not have been happier with the service. Thank you Ha... See more

Company replied

Rated 5 out of 5 stars

We were given an estimated delivery day. And then we're messaged by the HN of the exact date. And on the day, like clock work was given a call by the delivery drivers confirming our address and time... See more

Company replied

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Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Limerick

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland

  • 061 422800

4.2

Great

TrustScore 4 out of 5

618 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Very good service

Great service and fast delivery

August 22, 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Kevin,

We appreciate you taking the time to leave this review, and we are delighted you are pleased with our service and delivery.

Many thanks,
Katie.

Rated 5 out of 5 stars
Verified

Fast, efficient service

I purchased an item online very late at night and was pleasantly surprised that by morning, my item had been processed and dispatched for delivery!

Item was delivered to my doorstep and I am very pleased with the quality of my item and the service I've received. I will definitely be shopping with Harvey Norman again!

August 21, 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Juliana,

We appreciate you taking the time to share your positive experience. We're so glad to hear your item was processed and dispatched quickly, and that you're pleased with the quality and service. We look forward to your future patronage!

Many thanks,
Katie.

Rated 5 out of 5 stars

I needed to have photographs printed in…

I needed to have photographs printed in Harvey Norman Limerick store a few days ago.I had never done this before. I met with this gentleman who helped me. He was just Absolutely Fantastic. I think his name was Caleb..He could not have done more for me..So to him I say thank so very much I very much appreciated all you did for me...

August 20, 2025
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Mary,

We're happy to hear that you had such a positive experience in our store. We appreciate your kind words regarding the assistance you received with your photo printing. It's great to know that the support provided was so helpful and made your visit a success. Thank you for sharing your feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars
Verified

Reliable and efficient with good product choice

Both buying in store and online was made easy with helpful, available staff in store and a quick, seamless online experience.

August 19, 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Catherine,

We appreciate you taking the time to leave this review. We're happy to hear that both your in-store and online experiences were easy and seamless.

Many thanks,
Katie.

Rated 2 out of 5 stars
Verified

Usually love Harvey Normans

Usually love Harvey Normans. Had a bad experience this time. Hopefully a one off. Ordered online for click and collect and was never notified of my products arrival even after contacting customer service. On the second attempt at talking to customer service got email to say item was ready. This was about 2 weeks later. Cancelled order, refund was dealt with quickly.

August 21, 2025
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Reply from Harvey Norman Ireland - Limerick

Hi Elaine,

Thank you so much for taking the time to leave this review. We are very sorry to hear this, your feedback is greatly appreciated and we will be sure to bring your comments to the attention of the relevant team for review. If we can assist with anything further, please let us know.

Many thanks,
Katie.

Rated 5 out of 5 stars
Verified

I recently purchased the Raygar Deluxe…

I recently purchased the Raygar Deluxe Computer Desk with Cabinet & 3 Drawers in Black, and I couldn’t be happier with my choice. The desk is very sturdy, well-built, and provides plenty of workspace for both my computer and accessories. The sleek black finish gives it a modern and professional look that fits perfectly in my home office.

August 19, 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Linson,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your purchase.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Rated 5 out of 5 stars

Great experience in choosing a new bed…

Great experience in choosing a new bed in Harvey Norman Limerick.
Ellie May Cormack deserves a special mention for her knowledge and expert advice in choosing a new bed that suits our needs
Ellie was so helpful and good humoured and we were delighted with our purchase !

August 23, 2025
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your store visit.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Rated 5 out of 5 stars

Brilliant service

Brilliant service
On time
And very helpful staff

August 22, 2025
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Dan,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your store visit.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Rated 1 out of 5 stars

The worst service ever

The worst service ever
I ordered a fridge from harvey norman limerick , and the fridge is not working properly it's over freezing but harvey norman didn't help us , they came back telling we are just a retailer and you should just talk to manufacturers. I felt once the bill is paid they won't give any service for repairs

July 17, 2025
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Pooja,

Thank you for taking the time to leave this review.

I am sorry to hear about your experience regarding your purchase and sincerely apologise for the inconvenience this caused.

We truly appreciate your feedback, if you could please email customer@support.harveynorman.ie with further information and will pass it along to the relevant team to help improve our service

Kind Regards,
Lillie

Rated 5 out of 5 stars

Very happy delivery lads were fast and…

Very happy delivery lads were fast and efficient & friendly

August 20, 2025
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Joe,

We appreciate you sharing your experience. We're so glad to hear our delivery team was fast, efficient, and friendly, making you happy!

Kind regards,
Sean

Rated 5 out of 5 stars

Brilliant Service

Delighted with my New Fridge, when I ordered they said 3/4 weeks. I was only waiting a week in which I was delighted. Also delivery service was brilliant too lovely Man called Jason very respectful and helpful & let me know when he'd be calling . Overall I'm delighted and will definitely be buying from Harvey Norman again

August 20, 2025
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Karen,

We're happy to hear that you are delighted with your new fridge and its speedy delivery! We appreciate you mentioning the delivery person; we'll be sure to pass along your kind words. Thank you for your positive feedback; we hope to see you again!

Kind regards,
Sean

Rated 5 out of 5 stars

Great service

August 19, 2025
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Eric,

We appreciate your feedback and rating of your recent experience with us. We hope to see you again soon!

Kind regards,
Sean

Rated 5 out of 5 stars
Verified

Warehouse Team

The warehouse team at Unit 2 Crossagala Industrial Estate were very helpful & professional.

August 18, 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Mike,

We're happy to hear that the warehouse team provided such helpful and professional service. Thank you for your positive feedback!

Kind regards,
Sean

Rated 5 out of 5 stars
Verified

Never had any problems with staff at…

Never had any problems with staff at the store

August 15, 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Peter,

We're happy to hear that our staff has consistently provided you with positive experiences. We appreciate your feedback and your recognition.

Kind regards,
Sean

Rated 5 out of 5 stars

My experience with Harvey Norman was…

My experience with Harvey Norman was really good. I was treated professionally by the team in City East Retail Park Limerick . I have to mention Daragh at that store, he was so helpful and went the extra mile. Many thanks.

August 16, 2025
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Dolores,

We appreciate you sharing your positive experience at our store. We're so glad to hear that our team provided professional service and went above and beyond to assist you. Thank you!

Kind regards,
Sean

Rated 5 out of 5 stars
Verified

Efficient staff

Great customer service staff very polite and efficient

August 15, 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Valerie,

We appreciate you sharing your feedback and are so glad to hear you received polite and efficient support from our team.

Kind regards,
Sean

Rated 5 out of 5 stars
Verified

Very easy transaction with fast clear…

Very easy transaction with fast clear service at click and collect

August 13, 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Derek,

We appreciate you taking the time to leave us this feedback. We are so glad to hear about the fast and clear service you experienced.

Kind regards,
Sean

Rated 5 out of 5 stars

They arrived on time

They arrived on time. Delivered the order and took away packaging. They were also cheerful and good natured.

August 15, 2025
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Noel,

We appreciate you taking the time to leave this review. We are very happy to hear that you were pleased with our delivery service. Thank you so much!

Kind regards,
Sean

Rated 5 out of 5 stars
Verified

Fast service online

Fast service online

August 10, 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Mary,

Thank you for your review. We are delighted to hear you received your order so quickly and hope to hear from you again soon!

Kind regards,
Sean

Rated 3 out of 5 stars
Verified

Unnecessary complications

Ordered ND filters for my drone.
They were supposed to arrive on a specific date, they failed to deliver for over a week from initial date.
But that is understandable, one of the kind workers, has assured me, that due to the delay caused by the company, that they would ship it to my place without an extra charge, happy with the solution I want home and waited and waited, another week passed and no information nothing.
Upon ringing the shop, they said that it is ready for collection and that they will not ship it.
So after 3 weeks of waiting, I was forced to drive there once more just to pick up the filters, not very happy with all experience, but happy with the product hence 3 stars instead of 1

April 21, 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Demis,

We appreciate you bringing this to our attention. We regret the delay and miscommunication regarding your order's delivery. We're glad you are happy with the filters themselves. We'll review our procedures to prevent this from happening again.

Kind regards,
Sean

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