Fullscript Reviews 362

I really like the idea that if there is a misunderstanding about an order made by phone, that a recording of the call can be readily accessed to determine the accuracy of the order fill. Curtis was... See more

Rhiannon E was able to troubleshoot my issue of a missing product from an order without much info from me, being away from my computer at the time. Was very responsive and efficient, very pleasant.... See more

Jade G. was really helpful in a sticky situation. I moved & changed my phone number so couldn't use my 2-factor verification. She also talked me through the updates with the app and how to most effect... See more

I recently moved states and had to trouble shoot information online. The support made quick updates and we had everything transferred lickity split. That's low key The Flash vibes for the Padawan's.

Bron was professional, clear and helpful. He helped me correct a mistake I had made and then he followed thru in a timely way that opened the way for everything to work out in the best way. He de... See more

Rhiannon E took care of my shipment error and did a fantastic job! She was very kind, thorough, and expeditious in figuring out the issue and sending out a replacement. Excellent customer service skil... See more

Fullscript has been one of my top two favorite suppliers of professional grade supplements for several years now. Their products are of top quality and I am never disappointed. And, best of all, their... See more

Jesus R. is professional and personable. He listened attentively to my description of the malfunctioning of the two-part cap to the fish oil of the last order. And Jesus went through the information... See more

Nicole went above and beyond, was so patient with me and was so understanding. She was both 100% professional, but 100% empathetic and completely turned my morning around because of how well she liste... See more

My experience w placing my order with Bron was pleasant, and satisfying. He showed his expertise with a few of the products I ordered, he was courteous, and he was professional, easy to talk and lau... See more

Fullscirpt is the best! They offer all the top brands in supplements and they ship out quickly. Their customer service is unreal. Jade G helped me with mistakes and even offered to ship out correc... See more

I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and str... See more

Jennifer, the associate who helped me went above and beyond to assist me with an order and specifically an issue with a specific product in that order. She was so professional, but also helped put me... See more

Pia S. was amazing! I had my first shipping issue in over 3 years that I’ve been ordering and they handled it right away. Other than this 1 time, shipping is always Very quick. They under promise and... See more

Rachel T. resolved my issue quickly and made it effortless for me. That is stellar customer service- quick, friendly, and fully resolved the first time! I highly recommend!! Thank you, Rachel! And wel... See more

First of all, I am a very loyal Fullscript customer and always will be! I use Fullscript for my patients and myself. I accidentally ordered the wrong supplement and Jesús R. was beyond helpful in gett... See more

Lisa is incredibly helpful and supportive. I felt my order was in good hands and taken care of to th utmost. I rely on Fullscript for not only excellent products but above and beyond support. Thank yo... See more

My experience with CS has been timely, respectful, and went above and beyond for my satisfaction. I have never had issues with Emerson and this is the first time I had a double whammy on 2 orders. Meg... See more

Natalie was absolutely amazing willing to go above and beyond to help me find what I was looking for she even sent me an email with the direct link to what I was looking for in addition to putting the... See more

Fullscript is a great company, and their customer service is fantastic - especially for practitioners! Their responses are lightning fast and they will resolve an issue quickly and effectively, no que... See more

Honestly, a really rewardable exchange w/ Bron. Good communicator. Good company rep & from what I could hear, a good man. Keep him around & as well you must know doing such good business: PLZ PAY FOR... See more

We had an issue with a supplement (not with quality, related to allergies) that a patient was unable to take. The return process was extremely smooth and hassle free. Very grateful for the service p... See more

I encountered a delivery issue — the package was delayed, and the situation was quite stressful. I reached out to customer support, and thankfully, Curtis P. assisted me. His support was outstanding!... See more

They are always so professional and helpful and if there are any errors in the order, they immediately make it right. I love having them in my arsenal as a company I trust!

Hi Emma W., Thank you very much for going above and beyond my expectations with my trip interruption ordeal. It’s been a difficult week including 12 hours driving a rental car to get back home to... See more

Full Script's customer support for their Emerson arm is what made my experience with Full Script stellar. In particular, the exceptional service which Rachel provided for me from a Full Script call c... See more

I reached out to Fullscript because my autoship order could not be placed due to an error. Curtis responded with an email offering to order if I could verify my information. I realized that the error... See more

I love full script. Customer svc is top notch, with knowledgeable staff, able to answer questions about products as well as website navigation. I love referring clients to my apothecary on their site.... See more

I had a few questions and reached out for support, and was very quickly responded to by Katie. She was very responsive, helped with confirming a supplement's contents for allergens, and helped with n... See more

I had thoroughly satisfying experience with the staff person reviewing my supplement order. He was knowledgeable and responsive. I totally recommend this company for their great service. Alidra So... See more

I love Fullscript. As a Practitioner, they offer a wide choice of supplement brands and have now teamed up with Rupa Health, a leading lab aggregator for testing. It's a dream team for health care.

Jesus helped me today and he was so kind and friendly. I had to call twice and I was blessed to get him both times. The error was my fault and he made me feel so much better by saying we are all human... See more

I called with an inquiry regarding an out-of-stock product, and Meghan was very helpful in tracking down the status of said product. She was friendly, helpful, and enthusiastic, and provided a timely... See more

They always go above and beyond to help make things right, and the customer service is exceptional. Rhiannon was so easy to work with and I'm appreciative of the support.

Outstanding support!! Straightforward, KIND, patient & NO upselling! Many thanks for the assistance with the items I overlooked in my order yesterday! Simply the best!

Jesus was knowledgeable, efficient, and friendly. He was also patient with a clunky process (their system had some hiccups and I also had to sign in and update my account). We got everything worked... See more

Jade G was efficient and fun! I appreciated her patience, grace, and understanding. Thank you, Jade!

My experience was great because the agent was quick to recognize the challenge of the situation and make a decision to assure that my package arrived as close to on time as possible. This gave me a lo... See more

Jade answered my many questions and helped me with both my patient and professional accounts. Jade also assisted in tracking a refund for me.

Jesus did a great job on resolving my question related to adding a Multi-Patient Plan into. my dispensary! Thanks again and all the best, Dr. Markham

Jade was very helpful and clear with what she could do to help me place an order I already put in to add a few extra products I forgot. Superb customer service!

Rhiannon was super helpful. She solved my problem quickly, and we had a good laugh about it (it was 100% my fault) *and my too fast typing didn't help things either

Rating as both a health practitioner and a customer. I've had an exceptional experience with Fullscript. The website is well organized and easy to navigate once you get the hang of it. As a health pra... See more

Pia S. was quick to respond to my return request. I was more than happy with the resolution. Fullscript provides amazing service and high quality products.

Brian was so friendly, patient, and helpful. I always need to place my order over the phone because of shipping challenges to my location. Really appreciate the awesome customer service.

As a practitioner, I have been using Fullscript for almost 5 years, and their customer service is top notch! I always feel supported, and the communication is prompt.

A patient supplement went missing - Rhiannon was great about getting a replacement shipped out. Fast, friendly and efficient!

Rhiannon answered my question quickly and really appreciated the knowledge he had to do so.

always fast service. Jade G was great for answering my email