I encountered a delivery issue
I encountered a delivery issue — the package was delayed, and the situation was quite stressful. I reached out to customer support, and thankfully, Curtis P. assisted me. His support was outstanding! He quickly resolved the issue, refunded the shipping cost, and even added a credit toward my next order, which was a really thoughtful gesture and showed the company’s high service standards.
Huge thanks to Curtis for his professionalism, kindness, and personal approach! With team members like him, it’s easy to want to come back and order again. 💛
Reply from Fullscript
Thank you for your kind words! We're sorry to hear about the delivery delay, but thrilled that Curtis was able to turn things around with outstanding support. We’ll be sure to pass along your appreciation. Your feedback means a lot—and we’re so glad to have you with us! 💛