Although we had to wait a long time for the inline panel, both sliding shower doors purchased look very smart and have a good magnetic closure. However, I wish to note that the door opening is much n... See more
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Company details
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Ergonomic Designs Limited is a UK family owned private company. We began trading in August 2001, and through our customer care programe have achieved outstanding reviews on our shower systems with 100% Feedback. We believe our customers deserve prompt attention with the best and most efficient service. As well as selling to the trade and public we also have a showroom in Northampton which you are welcome to visit. UK Company Number: 06065684 UK VAT number: 923 1440 57 Customer Service and Reviews: We have thousands of happy customers and you welcome to see what our customer say about us.
Contact info
Unit 2, Cirrus Park , Lower Farm Road, Moulton Park Ind Estate, NN3 6UR, Northampton, United Kingdom
- 01604 643736
- sales@ergonomicdesigns.co.uk
- ergonomicdesigns.co.uk
Replied to 75% of negative reviews
Typically replies within 2 weeks
Matt balck peels off
Write a short review of Thermostatic Shower Mixer Valve Exposed Kit Square Matt Black by Solar
The matt black peeled off in places. We bought two sets and have only used one set.
Did write a review as company requested recently but not heard from them since
I wish I could give this company 10…
I wish I could give this company 10 stars!! Please do not be scared off by other negative reviews. The delivery was exceptionally quick. The radiator we ordered was as packaged so carefully and with extra care so that it did not get damaged in transit, it was in a pristine condition. Thank you again we will be ordering more from you
If I could take away all the stars I…
If I could take away all the stars I would.
Absolutely discusting service, had a £740 screen delivered last week, opened this morning to install soon as the strap cut the glass fell to pieces. Called customer services horrid call telling me I have 24 hours for damages .
Consumer rights act 2015 says 30 days for damages and imperfections. Spoke with a lady called Beth, as per tried pulling a fast one and will not replace as the 2nd box was complained it was scratched.
Happy to take this to court and had citizens advice telling me my case shouldn’t even be questioned under the consumer act.
Ergonomics states their terms but it’s not law .
Happy to leave a contact for any future customers so they can see the true essence of this corrupt company.
Will update this post accordingly.
Avoid buying black showers from this…
Avoid buying black showers from this company…. My daughter purchased 2 x black showers for grandsons en suite, not even a year old and black is peeling really badly, they have a water softener and when contacted about issue they blamed us saying we must have used a cleaning product on it even though we stated we definitely did not. It said a years warranty but this was not covered apparently……
There are 5 black showers in the house with another on the bath attachment all are used most days and the other ones are from different companies…. Only these two have issues which suggest it’s a fault with these products from this company…….

Reply from Ergonomic Designs Bathrooms
Great service throughout
Used for the first time to buy a Merlyn shower enclosure because they had the best price and stock availability.
Unfortunately, the glass on the shower door had a small flaw but they responded quickly to my email and a new one was despatched the next day. They responded quickly to emails both before and after I made the purchase. A good company to use.
Good selection of items to choose from
Good selection of items to choose from, good pictures and prices. Super fast delivery also.
Check your items immediately on delivery don't make my mistake
We got our unit I checked the unit and emailed that one of the corners of the unit was bashed . Unfortunately my email remained in draft so when I realised I was out with the time limit. I was offered a discount to buy the unit again at half price . This would have been a total out lay of just under £800 for a vanity unit . Then we find today that no wall hanging brackets in yhe box!
We all know our plumbers can be booked in then not come due to emergencies .

Reply from Ergonomic Designs Bathrooms
Excellent and quick delivery
Excellent and quick delivery and good communication. 5* service
I ordered 2 matt black shower set &…
I ordered 2 matt black shower set & they sent me chrome . They just wasting customers money and time

Reply from Ergonomic Designs Bathrooms
The speed of the order being processed…
The speed of the order being processed the communication, the delivery on time on the the day promised.
Good all round service from ordering to…
Good all round service from ordering to delivery strongly recommend this company
Very disappointed 😞 😔
We brought the, Solar Chrome Square 2 Way Thermostatic Bath Filler and Handheld EZ Box. We paid £205 in sale. Never again, this is because the tap is a
very poor product. On top of this disappointment with the purchases. I also have to paid for the return because I didn't check the return policy. Ergonomic Designs Bathrooms offer a collection service but they have notify me this is from £54. 1 Star for customer service because they replied to my emails.

Reply from Ergonomic Designs Bathrooms
Nice and simple website
Nice and simple website, great prices and simple and clear communication after we'd placed our order.
Great service
I recently went back to Ergonomic Designs as I was renovating my home. Once again their price, quality of choice and excellent customer service didn’t let me down. Even when a manufacturing fault caused my toilet to leak they we quick to act and we had a new toilet with us immediately. Great company and great service, will definitely use again.
Quality product very good service
Quality product very good service
Very prompt delivery…about 20 hours…
Very prompt delivery…about 20 hours after we placed our order. Unit was exactly as described - we’re very impressed.
Quick delivery of vanity unit for our…
Quick delivery of vanity unit for our cloakroom refrurb.
Looks to be of very good quality and arrived suitably packaged etc.
Well made and of good quality modern…
Well made and of good quality modern vanity unit. Fast delivery and kept updated on tracking information.
Would buy from this company again.
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