CSGOEmpire Reviews 3,740

TrustScore 3.5 out of 5

3.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the platform for offering opportunities to make money and have fun. Many find it a legitimate site for trading skins, highlighting the fast customer support and the helpfulness of the staff, who are quick to respond and solve problems. People have also pointed out the ease of depositing and withdrawing funds, as well as the availability of multiple cryptocurrencies. Some users value the platform's transparency and fairness. However, some consumers have expressed concerns about "artificial intelligence", and the website. Some reviewers report encountering issues with account restrictions, particularly when attempting to withdraw after winning from gift cases, and some have reported slow loading times. Others mention stake limits if they are profitable on matchbetting. A few users have also reported negative experiences with customer service, citing unhelpful or slow responses.

Based on these reviews

Rated 3 out of 5 stars

Decent site, but they will restrict your betting to zero rather quickly if you win to much on esports, will also restrict trading if you don't gamble enough on their roulette/coin flip. Site was ve... See more

Company replied

Rated 3 out of 5 stars

ive seen a lot of twitter posts complaining that they won a neo-noir or dragon lore from opening gift cases and then csgoempire strikes a ban on these winners. This is good since a lot of the winners... See more

Rated 3 out of 5 stars

''csgoempire.com nægtede at oprette forbindelse.'' (translated to csgoempire.com refused to establishe connection) Why do i have that problem? It's only on that site and it's only a problem when i'm a... See more

Rated 3 out of 5 stars

Being totally honest here the website is good and everything is working really good but sometimes it won't load in and you have to wait. And I've seen alot of underage kids betting on this website and... See more

Rated 5 out of 5 stars

The staff are always very attentive in the chat, they respond very quickly and really help, there are only good people, it's great!!

Company replied

Rated 5 out of 5 stars

Nothing to complain really, Admin TJ was unbelievable supportive while I was doing my KYC verification (Which was not needed to be that strict) but he tried to help me and even showed me HOW TO get... See more

Company replied

Rated 5 out of 5 stars

SilverDuckie This admin sat with me the whole time for 50 minutes, didn't leave me for a moment until I got the answer I needed, looked at all the forms I sent, checked, answered quickly, helped, re... See more

Company replied

Rated 5 out of 5 stars

I just want to say that csgoempire might be the best and honest casino/CSGO gambling site out there. Not only because they have full transparency, but their support team is outstanding. They need to w... See more

Company replied

Rated 4 out of 5 stars

Not a scam site BUT the virtual sports, like fifa penalties etc are extremely suspicious, once I made a bigger bet for fun on a penalty shootout game and the game was delayed extremely long (6-7... See more

Company replied

Rated 5 out of 5 stars

My experience with CSGOEMPIRE has been top quality since day 1, it’s the only site I use for gambling and I can say I’ve never been disappointed. Also the support team is literally a dream, these guys... See more

Company replied

Rated 4 out of 5 stars

This site is clearly better Unlike other sites, this CSGOEmpire goes out of there way to tell you that this ISN'T an ordinary casino and that you should only play for skins you want. Unlike other pl... See more

Company replied

Rated 5 out of 5 stars

Fantastic trading website with zero fees. Can use api to make sure you get paid for p2p trades as soon as buyer accepts. Any hiccups with trades without api has been assisted with by very nice support... See more

Company replied

Rated 5 out of 5 stars

Hello, so this is from a good player giveaway hoster and good and kind man named savage1992 , csgoempire is the most trusted csgo related gambling site never had problems there with anything and when... See more

Company replied

Rated 5 out of 5 stars

Not a heavy gambler so forewarned. The UI is sleek and simple and absolutely very easy to withdraw to multiple cryptos which I just did about $10. Battle cases have multiple modes, they offer fr... See more

Company replied

Rated 5 out of 5 stars

Only respectable csgo gambling website. 0% trading fee is great. Probably the website with the best support I've ever seen, no matter the hour, you always get a response within minutes.

Company replied

Rated 5 out of 5 stars

i want to thank you one guy he help me 5 minut befor i dont know how to join again at the conversation thank you so much well joob

Company replied

Rated 5 out of 5 stars

best site ever i play im member of csgoempire since 2018 all i know its not a site for kids thet crying for 3 coins if you haw good balance like 100+ you can make ez profit and so fest

Company replied

Rated 5 out of 5 stars

Been looking around for a place to sell and swap some of my skins for crypto so I can dca my fav coins that are down 99%. Came into customer service and was met with straight simple answers, my... See more

Company replied

Rated 5 out of 5 stars

Great and legit site, not always cheap skins to withdraw with 0% but everything else is great. I would just love to see some combo betting on match betting and more betting choices like csgo500 have.... See more

Company replied

Rated 5 out of 5 stars

I've used this site for 6 years, and never had any problems. When u need help, u can talk to a supporter instantly, and they are always helpful and fair.

Company replied

Rated 5 out of 5 stars

Perfekt place to trade your skins and have fun.. and iff you have problem whit the trades. support gonna help 100 procent

Company replied

Rated 5 out of 5 stars

The customer service is great, they helped me greatly when dealing with issues.

Company replied

Rated 4 out of 5 stars

First few thousands i betted was amazing, i gained profit etc. But idk recently my luck here is just horrible, i love the rain and the daily chest system (maybe give more keys per level up 30+ especia... See more

Company replied

Rated 2 out of 5 stars

i actually loved the site and i was fairly new. I submitted my KYC application because i couldn't withdraw more than 2k. I could have withdraw way earlier if they replied and approve within the 24 hou... See more

Company replied

Rated 5 out of 5 stars

i have some trading problems. and i lost my 2 skins but it's okey that guy's conversation healing on me and i'm relax :) very good customer service that guy knew how it works. he's name is "PIXEL" ty... See more

Company replied

Rated 4 out of 5 stars

Sometimes I win, sometimes I lose. It's whatever but IDK... Sometimes I wonder if I should stop emptying my PayPal account for this but I'm too much of an addict to stop mortgaging my house. ILY your... See more

Rated 4 out of 5 stars

Its an overall nice site welcoming and very nice design...probably the best gambling site out there rn so ill give it a 4 out of 5! One thing that bothers me a lot is the fact that i cant chat anymor... See more

Rated 4 out of 5 stars

The support area is very good and fast! Even I losing coins in the site, I thing is a really good and traditional site of skins gambling in csgo, for me, the best one. But, recently some problems appe... See more

Company replied

Rated 4 out of 5 stars

Pros: -Instant skin withrdraw -Various ways to deposit money (including skin deposit) -High volume of players to support a system like skin withdraw -roulette, coinflip and esports betting... See more

Rated 5 out of 5 stars

It's a great site to make money or have fun on, I'll admit, I haven't made money from it, but it's more for the fun for me. In normal csgo it cost about $5 to open 2 cases that have incredibly low cha... See more

Rated 5 out of 5 stars

At first i thought it was a scam as i couldn't withdraw things because my account was suspicious for some reason, so i asked for help from an admin, they were quite friendly and solved my problem in a... See more

Rated 5 out of 5 stars

#1 Website for CsGo gambling. I didn't believe that legit gambling sites existed until I met with csgoempire. The support team is amazingly fast and eficient. 10/10. It's the only website I would 100%... See more

Company replied

Rated 2 out of 5 stars

hi I haven't been able to login to get on your website and I would like a helping hand since I deposited a neo-noir m4a4 not too long ago and I have some cash in there. I have tried going to a support... See more

Company replied

Rated 4 out of 5 stars

Honestly, the site is not that bad in my opinion since I was using csgoempire since 2017. The only offputting thing about the site is that there isn't that much game modes, when there's a lot of traff... See more

Rated 3 out of 5 stars

You can always improve, and the fact that I've lost all my inventory because of your website within a week of gambling I stayed even the entire time, making more money but losing more too, and I belie... See more

Rated 4 out of 5 stars

PS- English is not my first language. Using Csgo empire and site is #1 now. Only problem is that when you use site through android phone there is bug in withdraw and matchmaking tabs, you cant scroll... See more

Rated 4 out of 5 stars

When you are smart this site is very fair, I have put about total 2 euro into this site and I have gained back over 250. The admins and chat mods are very fair and they are constantly doing giveaways... See more

Rated 4 out of 5 stars

Very helpful mods, no problems and very fast respone time compared to back in the day. My issues and questions are always solved and answered. Only problem is withdrawbots on the website, I wish that... See more

Company replied

Rated 5 out of 5 stars

As alot of people here do, i opened a free case, got the M4A4 neo Noir, attempted to withdraw a skin well under my budget after depositing 3$, account got locked for "suspicious account" Sent in... See more

Rated 3 out of 5 stars

This is a good website, i was recommended it by most my friends and i so far think its decent, i still haven't gotten my 400 Entries but i'm waiting on it. i do recommend it to most cs go players but... See more

Rated 3 out of 5 stars

They banned my account for "suspicious activity" for no reasons and now I can't withdraw my winnings! Stay Away from that site! Update: The support fixed my issue pretty quick but they didn't eve... See more

Rated 2 out of 5 stars

Good site TERRIBLE support from artemis I won like 40$ profit i am trying to withdraw i am having some problems and ARTEMIS from support is clearly not wanting to help, he's left me on seen for 3 hou... See more

Company replied

Rated 3 out of 5 stars

Great site, bad deposit system. You can't deposit with commonly used methods as paypal and paysafecard which makes life really difficult for me. I need to buy skins through a reseller or steam and the... See more

Rated 3 out of 5 stars

Everything works cool apart from withdrawal. My account has been flagged as suspicious and i can not withraw my knife... I know that you have many scamers but such a big webside should improve a withd... See more

Company replied

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Company details

  1. Gambling Service
  2. Casino
  3. Online Casino or Bookmaker
  4. Online Marketplace
  5. Online Sports Betting Vendor

Written by the company

The original CSGO skin betting platform, since 2016, and leading P2P marketplace. Trade skins with 0% fees!


Contact info

3.4

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

All in all terrible experience.

All in all terrible experience.

They will change their bet rules so that they make sure to make most every time - especially when it comes to forfeits, withdraws and cancelled matches - you never know what will happen, until they calculated what makes the biggest profit for them

April 16, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, that isn't the case at all, our match betting rules are public and always have been, you can see them here - https://csgoempire.com/match-betting/rules

We don't change anything situationally to suit ourselves, everything is always settled in line with the rules.

Reach out to our support team if you have any questions.

- Clayton

Rated 5 out of 5 stars

The staff are always very attentive in…

The staff are always very attentive in the chat, they respond very quickly and really help, there are only good people, it's great!!

October 20, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, thanks for the review

We keep the bar high when it comes to support; I'm glad it shows

- Dan

Rated 1 out of 5 stars

Company is posting the N word on their…

Company is posting the N word on their X account and is affiliating with white supremacists.

Stay away from this company.

October 15, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, we're for free speech and edgy content, not sanitized corporate speech and forced wokeness.

- Dan

Rated 1 out of 5 stars

My 10yeras old acc just got banned…

My 10yeras old acc just got banned after using their p2p system,be aware and dont use this page

December 20, 2024
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, sorry to hear about your steam ban.

We don’t have any control over steam bans, and valve has recently been targeting high-volume, for-profit traders for what they consider “commercial use" since that's against their tos, so that might be what happened in your case.

We haven’t seen any reason to think regular users are at risk when trading on empire, but steam does whatever they want, so it’s always good to keep that in mind.

if you have any questions or need help with your empire account, you can reach out to our support team and they’ll be happy to help.

- Dan

Rated 1 out of 5 stars

Used to be good, now they just scam

This site used to be good and fair as they always say but now in 2025 they just scamm people... you can also see it on their reactions like have you been scammed? It was not scam you are just unlucky, do not go to the casino and expect win.. so they whole system changed from fair to fraud and they are not even trying to hide it anymore.. everybody who says it is scam it really is, you can win like 1-2 battles but after that you go straight row of loses to zero.. and it happen to almost everybody I know who used to play that site with me and we all stopped finally after we saw what they are doing here.. SCAMPIRE, I hope one day you will be finally blocked and no more people will be scammed by your bullsh.. And just to let you know few months and years back it was really fair you could go 8win 12loses and still get maybe profit or be litle bit under.. now you go 1 win and 15 looses.. that is how that site works right now!! Stay away if you want to save your money go to real casino and you will have definitely higher % chance of the winning because it is not rigged that much as there on this site.

October 10, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, we don’t scam anyone. All of our game modes are provably fair, and you can verify every result yourself here: https://csgoempire.com/fairness.

It’s just the nature of gambling; sometimes you win, sometimes you lose, and no outcome is ever guaranteed. You should only play for entertainment, never with the expectation of profit.

If you’d like to talk more or have questions about how fairness works, our support team’s always happy to help.

- Dan

Rated 5 out of 5 stars

bestest

Good site and funny support

October 1, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, appreciate you taking the time to share your experience.

We understand that situation wasn’t ideal, but as mentioned in your support tickets, cashout availability isn’t guaranteed and can be withdrawn or suspended at any point, including due to technical issues. The match itself was played out normally and settled correctly, so the result will stand.

It’s always best to assume cashout won’t be available when placing a bet and treat it as a nice extra feature when it is.

- Dan

Rated 5 out of 5 stars

i want to thank you one guy he help me…

i want to thank you one guy he help me 5 minut befor i dont know how to join again at the conversation thank you so much well joob

September 23, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, thank you for your kind feedback! We’re happy to hear our team member could help you so quickly.

- Dan

Rated 5 out of 5 stars

The customer service is great

The customer service is great, they helped me greatly when dealing with issues.

September 22, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, thanks for the review. We're glad our team could help resolve your issues.

- Dan

Rated 4 out of 5 stars

Good support

Good support!!

September 14, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, thanks for the review, it's great to hear you had a good experience with our customer support team, we're constantly giving our all to ensure we resolve any issues or questions you might have.

Anytime you have an issue or question feel free to ask our 24/7 support team, they'll be happy to help!

- Clayton

Rated 1 out of 5 stars

Customer support blocked crypto…

Customer support blocked crypto withdraw and other withdraw methods , clearly saying that you need to gamble funds. This is clearly shows that this is totally rigged site for trading. Be careful using this site as trading site, because afterwards they eon't let you to withdraw funds.

September 11, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, you don't need to wager your funds before withdrawing if your funds came from trading CS skins.

You do need to wager them once over if your funds came from FIAT or crypto deposits and you're withdrawing to crypto, we aren't an exchange, if you want to swap funds around then I'd suggest using a licensed exchange in your country.

If you have questions about this, let us know, our customer support team can explain the restrictions to you at any time before or after your deposit.

- Clayton

Rated 1 out of 5 stars

Scam site

Scam site, bots pull and if you get a win its for less than what you spent. Avoid at all cost

September 6, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, you're wrong, we don't scam anyone. All of our game modes are provably fair, you can prove that for yourself using the information here: https://csgoempire.com/fairness

It's just the nature of gambling, you should never go into a casino expecting to win money, there's always a risk of losing. Some people are very lucky and win a lot and some people lose a lot.

You should only gamble as a source of entertainment.

If you have questions or want to chat, reach out to our support team and they'll be happy to help.

- Clayton

Rated 1 out of 5 stars

Fake IA for IA game bet

Fake IA for IA game bet , if you bet on one team , bet on the other team when your bet start and you see , Its wonderfull ahahahh

August 31, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, we don't host the AI matches for sports betting, they're hosted by our odds provider.

You are welcome to avoid them entirely if you think there's something wrong with them. Like all sports bets they aren't provably fair, but looking logically it would make no sense for the odds provider to manipulate them for the low amount of income they would gain from doing that.

If you want to discuss it further feel free to reach out to our on-site support team who can talk you through it.

- Clayton

Rated 5 out of 5 stars

Chad site

W site easy to launder almost great but if the house edge is a bit lower I could save up to 5.2% in progress but either way W

August 20, 2024
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, we have checks and restrictions to prevent exchanging or attempts to launder funds through our site.

Whilst you are clearly joking, it's best not to make jokes about what is a serious topic.

- Clayton

Rated 5 out of 5 stars

the service center is 100% perfect

the service center is 100% perfect. Thanks for your help

August 19, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, thanks for the review, I'm really glad to hear you had such a positive experience with our customer support team, we're always doing our best to make sure we solve and answer any issues or questions you might have.

We are a 24/7 team so anytime you have issues or questions feel free to reach out and ask!

- Clayton

Rated 5 out of 5 stars

U will never get a problem on this site…

U will never get a problem on this site bcz u can talk with admins of the site 24/7 and they fix the problem and u will not get scammed

August 9, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, I'm happy to hear you're enjoying the site and it's good to hear you've used our support team to resolve any issues you had!

As you know, we have a 24/7 on-site support team who are always more than happy to help.

Thanks for taking the time to leave a review!

- Clayton

Rated 5 out of 5 stars

Empire 10/10

I've used this site for 6 years, and never had any problems. When u need help, u can talk to a supporter instantly, and they are always helpful and fair.

August 5, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, the real ones know that we're the best, fairest and most helpful site out there.

Thanks for leaving a great review.

- Clayton

Rated 5 out of 5 stars

the costumer support is very excellent…

the costumer support is very excellent because they feed back as soon as they can 100%

July 28, 2025
Unprompted review
CSGOEmpire logo

Reply from CSGOEmpire

Hey, we are always doing our best to respond to users and be as quick as we can with sorting out issues and answering questions.

Thanks for taking the time to leave a review.

- Clayton

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