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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the platform's user-friendly design, the variety of games available, and the responsive customer support. People have reported positive experiences with deposits and withdrawals, noting the speed and security of transactions. Some reviewers also value the bonuses and promotions offered, which they feel enhance their overall experience on the platform. However, a significant number of reviewers express strong concerns about various aspects of the site. Several users report being banned from the site, sometimes after depositing funds, and describe difficulties in resolving these issues with customer support. A few reviewers also believe that the website and its games are rigged, leading to consistent losses and an unfair gaming experience. Some consumers mention the rewards system is poor. A few reviewers also point out issues related to the website.

Based on these reviews

Rated 2 out of 5 stars

I’m really disappointed with Casino 500. Me and a few friends got banned out of nowhere, even though we had credit on our accounts and hadn't broken any rules. I personally had a decent experience... See more

Company replied

Rated 2 out of 5 stars

The Marketplace is stagnant ! Traders have difficult to sell their itens , commom users have difficult to buy skins without fees. All the betting sites adopted the fees system , but in my opinion it j... See more

Rated 2 out of 5 stars

Hey, why are you deleting the review in which I wrote that I received information from one of your employees that I was unfairly blocked? I can show you this message from your employee.

Rated 4 out of 5 stars

Occasionally playing on since October 2016 and never saw any of suspicious script breaks (while big bets for example) or account wiping during whole this time. Lots of ways to claim free balance(cod... See more

Rated 1 out of 5 stars

Stay away from this scam casino they scammed me for 361.25 dollars after i won it in their promotions I participated in a sports promotion at 500.casino and completed all the required steps before... See more

Company replied

Rated 1 out of 5 stars

Advertises itself as the best and most rewarding casino, it's far from it, Very poor reward system, too difficult to level up through the tiers, once you get to lvl 700 is takes hundreds of thousands... See more

Rated 1 out of 5 stars

I registered on the site, and immediately received a message by email that I could get a free bet for my first deposit. Without thinking twice, I wrote to support to clarify the bonus. After making a... See more

Company replied

Rated 1 out of 5 stars

Animals has better knowledge of keeping their customers !!! This website is pure scam ! They don't have a licence don't have reputation they don't have nothing just rigged slots on 15% RTP !!! Absolut... See more

Rated 1 out of 5 stars

I’ve been part of this community for over 8 years, but my account was recently banned under false assumptions. They accused me of owning multiple accounts simply because my friends occasionally play... See more

Company replied

Rated 1 out of 5 stars

Blatantly rigged for streamers, most notably the Bandit. I play more hours per week than this guy and consistently lose, and he just consistently wins. 500 casino state he has same luck as any cus... See more

Company replied

Rated 1 out of 5 stars

Scam casino. Like 40 deposits about 200$ each made, never got even 1 stupid dollar into profit. Always straight to zero, no matter what u play. also i played about 150 bonus buys, different slots, cur... See more

Company replied

Rated 1 out of 5 stars

Rigged site. Fake bots placing bets. Rigged slots from providers. Everything there is Fake, even the leaderboard, no-one actually have won that much as it shows in leaderboard. If you even try to chec... See more

Company replied

Rated 1 out of 5 stars

Increase your bet size and watch the RTP plummet. Seriously one of the worst online casinos I have ever used. Their scummy replies to the other bad reviews are obviously written by some paid puppet -... See more

Company replied

Rated 1 out of 5 stars

SCAM ALERT – They Stole My Money! Avoid Casino500 like the plague. This is not a casino – it’s a full-blown scam operation designed to take your money and never give it back. I deposited mon... See more

Rated 1 out of 5 stars

SCAM ALERT – They Stole My Money! Avoid Casino500 like the plague. This is not a casino – it’s a full-blown scam operation designed to take your money and never give it back. I deposited mon... See more

Rated 1 out of 5 stars

I ended up creating two accounts with the same name and address because I forgot the old one... and then I recovered it, but the site blocked both my accounts and I didn't know about it... and even th... See more

Company replied

Rated 1 out of 5 stars

Awful site with nerfed rewards. Marketing team clearly dont care about players, but care for their wealth.. Vip rank is useless there, vouchers are once in 50 days, this site is slowly sinking like... See more

Company replied

Rated 1 out of 5 stars

As someone who've been playing slots in different casinos for years, I can tell you with all certainty that this casino have rigged slots. I've been wagering absurd amounts, only doing 10-20 cents per... See more

Rated 1 out of 5 stars

lvl 860 user here, over 4.5M AUD wagered in about 18 months. Haven't deposited alot this past month, but still had 24.7M 30day xp, and between $1400-$1500 AUD of losses, once your at my level a... See more

Rated 1 out of 5 stars

This site is clearly scamming people with their Casino. I have been gambling on online slots for the last 18+ years, and rarely have i come across a site that offers so little fun for the money... See more

Company replied

Rated 1 out of 5 stars

There is no worst site !!! Its not possible to have worst worst website , experience , slots than this . Everything is wrong . There are people with literally zero wagering zero level and they win c... See more

Rated 1 out of 5 stars

Absolut scam!!!! At the beginning you will in a little bit amd after that you will lose every deposit without any good win!! What a bad casino!!! Stay away from this useless scammers!!!

Company replied

Rated 1 out of 5 stars
Redirected

Have been banned from the site after depositing, apparently my E-mail address was associated with another account and that is against their ToS. I would also like to point out that I have deposited 3... See more

Company replied

Rated 1 out of 5 stars

The chat service is terrible, nothing helped me, the CSGO500 website cheated me for 2.5 thousand coins and the contact broke off despite the fact that the consultant assured that he would fix it, if s... See more

Rated 1 out of 5 stars

Interface great selection of hames great . BUT THE WHOLE POINT OF A CASINO SLOTS ARE RIGGED ! YOU WILL NEVER WI HERE ! Period ! Dont even try you wont win ! Only insiders !

Rated 1 out of 5 stars

Been a customer for a long time now and can honestly say they are now up there with the worst on the market. The complete lack of RTP is scary. Rude antagonistic clowns on their live chat which just i... See more

Rated 1 out of 5 stars

19 months experience i give it my best, but there is no other explanation its a s cam ! Stay clear of all the crypto sites ! I lost loads i mean loads same like many others !!! Its a s cam !

Rated 1 out of 5 stars

Just avoid at any costs. Most rigged bookmaker I have ever used. Cannot get any bonuses even playing on low bets. Spinning with help feature seems impossible as well. Just eating money. Csgo500 do no... See more

Rated 1 out of 5 stars

biggest rigged scam casino ever on 200$ played with 10 and 20 cent bets 1 time free spins triggerd witch payed 7 fckn dollar will never touch this scam site again if u wanna burn money u can burn it... See more

Rated 1 out of 5 stars

I bet league of legends as 1.5 tower/turret over i didnt even play league of legends and i played this bet with friends advice. I can see on my history its still say tower and the bet won normally. Bu... See more

Rated 4 out of 5 stars

I’ve been playing on CSGO500 for a while and really enjoyed it. The site feels modern and easy to use, with plenty of games and betting options to keep things interesting. Deposits went through in... See more

Rated 1 out of 5 stars

if you want to get something out after countless deposits on their scam site, then look other site where to play. Ultra scam housegames, countless screenrecords on site to show how fake it... See more

Company replied

Rated 1 out of 5 stars

EVERY SINGLE CRYPTO CASINO IS A RIP OFF WEBSITE WITH NO PROPER LICENCE !!! BUT THIS PIECE OF A POOOP BAD ROTTEN WEBSITE AND ALL OF ITS INHABITANTS ARE FAR FAR FAR THE WORST!!!!! BANDIT I HOPE YOU GE... See more

Rated 1 out of 5 stars

Rubbish casino. Software installed on my account so it’s basically impossible to win. I’ve made over 30 deposits here and not won anything. I play on the lowest stakes and literally cannot win a singl... See more

Rated 1 out of 5 stars

Utter rubbish. They do the usual claim they’re fair when like all unregulated casinos they are far from it. Terrible wouldn’t recommend to anyone. Unless you have a channel and stream to people and ar... See more

Rated 1 out of 5 stars

So it appears it's legitimate at first - but when there's tens to hundreds of millions on the line why would they leave money on the table. The people who own this casino lack morals, ethics,... See more

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Company details

  1. Gambling Service

Written by the company

One of the oldest CSGO & Crypto Casinos. Gamble with skins, real money, BTC, ETH, XRP, BCH, XLM & more. 3000+ slots, live games, sportsbetting & unique house games.


Contact info

2.9

Average

TrustScore 3 out of 5

950 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 48% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars

Stay away from this scam casino they…

Stay away from this scam casino they scammed me for 361.25 dollars after i won it in their promotions
I participated in a sports promotion at 500.casino and completed all the required steps before I was ever notified about being excluded from promotions.
After contacting support, they told me that my account was excluded on the 16th of October, but I had already finished my bets for that promotion before receiving any warning.

October 21, 2025
Unprompted review
500 Casino logo

Reply from 500 Casino

As mentioned, please note that since the majority of your betting activity has been focused primarily on sportsbook promotions, your account has been excluded from current and future promotional offers.

Attempts of abuse can lead to forfeit of rewards and any promotions.

Rated 1 out of 5 stars

RIGGED SCAM!

RIGGED SCAM!
STOLED MY MONEY WITH ZERO RTP SLOTS! :@@@
NEED REPORT ASAP POLICE AND GAMBLING AUTHORITY.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Never again

Been a customer for a long time now and can honestly say they are now up there with the worst on the market. The complete lack of RTP is scary. Rude antagonistic clowns on their live chat which just infuriate you more and more. With complete lack of wins and just money pinching without any returns just stay off this site. You will be put into the red as far as they can possibly put you before you start to see any form of a return. You will see the same scripted rubbish reply they will put on here how they have no control of the games or outcomes which is rubbish as they purchase scripts :) soon to be no more

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

One of the best!

One of the best!
Really love this casino!
Nice surface and kind, helpful support!
Good bonuses and promos!
Wide range of slots and games!
Love it!

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Good casino

Good casino, very good deposit bonuses, a lot of promos. Never had problem depositing or withdrawing funds.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Advertises itself as the best and most…

Advertises itself as the best and most rewarding casino, it's far from it, Very poor reward system, too difficult to level up through the tiers, once you get to lvl 700 is takes hundreds of thousands of pounds to level up, the Rain system is very poor you collect like 0.03p from it, and the daily cases very rarely produce anything over 0.40p and this is for wagering tens of thousands of pounds

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

lvl 860 user here

lvl 860 user here, over 4.5M AUD wagered in about 18 months.

Haven't deposited alot this past month, but still had 24.7M 30day xp, and between $1400-$1500 AUD of losses, once your at my level and played here as long as I have/collected as much weeklys/monthly as I have you can accurately estimate your monthly, I received $109aud monthly,way below what it should have been, with the loss back alone I should have received $120-$140aud, as its %10 on losses, as for the xp, $40Aud roughly. Actually made me hella angry cos I've played and lost(losses dont bother me.. its just entertainment) so much money on this site .. this site has made me hate offshore crypto casinos, I now play at my irl casino, cos atleast irl I don't go 2000 spins dry without a bonus...then get some bullshit 4x bonus or have to pay 3x bet for "5x chance" for bonus just to go 500 spins without a bonus lmao.

But yeah, not happy about my monthly since it was the last reward I was ever to receive.

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish casino

Rubbish casino. Software installed on my account so it’s basically impossible to win. I’ve made over 30 deposits here and not won anything. I play on the lowest stakes and literally cannot win a single thing. Unless you’re a streamer you will not win here it’s totally rigged. The staff are literal morons who can’t even close an account. They sit at home typing in the chat “oh I can’t do that or that or that” what do you actually do what are you paid for sitting there telling lies to people getting fatter and fatter. Utter rubbish. Would not recommend to my worst enemy.

September 14, 2025
Unprompted review
Rated 1 out of 5 stars

This site is clearly scamming people…

This site is clearly scamming people with their Casino.

I have been gambling on online slots for the last 18+ years, and rarely have i come across a site that offers so little fun for the money you spend.

Ofc the first time i tried it, i won 500$.. but 10 deposits later and probably 1000$ down and 0 Slots bonuses... i can now say with confidence that THIS casino, is not a green light.

Ofc they say they follow rules and tries to defend this with documents.. but different Casinos offer different RTP, that alone should tell you that these slots can be tampered with.. and this is something i am confident that this site has done.. You should have multiple bonuses on 2-5000 spins... but i had 0..

September 8, 2025
Unprompted review
500 Casino logo

Reply from 500 Casino

Slots are supplied directly by the provider, the same games you play here are the same games offered everywhere else.

We offer the highest RTP offered by providers.

Slots are extremely volatile in nature and you have just said that your initial experience started with you winning.

Casinos have a house edge, you will always lose in the long-run.

We do not recommend you to play unless it's for entertainment.

Rated 4 out of 5 stars

Exciting platform with smooth experience

I’ve been playing on CSGO500 for a while and really enjoyed it. The site feels modern and easy to use, with plenty of games and betting options to keep things interesting. Deposits went through instantly, and I had no issues with withdrawals — everything worked as expected.

What I like most is the variety of modes and the overall vibe of the platform. It keeps the experience fresh and fun every time I log in. Customer support also replied quickly when I had a small question.

Overall, it’s been a positive experience for me and I’ll definitely keep using the site.

August 27, 2025
Unprompted review

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