Crusader Vans made my first van leasing experience smooth and hassle free. My account manager, Shaun, answered all my questions and kept me updated throughout the process. The van was delivered as pr... See more
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Company details
Written by the company
Crusader Vehicles Ltd is a family owned business, operating in the heart of East Sussex for the past 20 years. Our aim is simple; to make acquiring your next vehicle as hassle-free as possible. We do this by combining experience with quality. Having supplied over 18000 vehicles to customers nationwide, we have developed relationships with some of the UK’s best-known vehicle manufacturers, dealer groups and finance companies. This means that we deal direct, negotiating savings on new vehicles through bulk buying power, that our customers can then take advantage of. Our links with dealer groups and manufacturers also mean you can take your vehicle anywhere for servicing or repair and should you have a problem, our relationships will help us to resolve that problem for you. Our team of dedicated staff, have over 25 years of industry knowledge and undergo continuous training to ensure that they are up-to-date on changing legislation and best practice. As a company authorised and regulated by the Financial Conduct Authority, you can be assured that your interests sit at the top of our priorities and that we will go the extra mile to get things right.
Contact info
Crusader House, TN22 4LA, Buxted, United Kingdom
- 01825 701200
- enquiries@crusadervans.co.uk
- crusader-vans.co.uk
Replied to 50% of negative reviews
Typically replies within 24 hours
Two - pre registered vans
the price on the email - was the price we paid, efficient, simple - not pushy, just factual, very competitively priced vans
Quick & helpful van supplier.
Simon has always been helpful securing stock when required, making sure all options are considered & arranging wrap/ finance/ delivery to suit business needs. Our fleet is now over 60 vans, mostly through Crusader and we'll continue to look to do business as we grow the company further.
Fantastic service from start to finish.
Fantastic service from start to finish.
Will definitely be a returning customer.
Was very pleased with this company who…
Was very pleased with this company who came highly recommended and they didn’t disappoint. Jon and Lis went over and above to get the documents sorted and the van. I wanted to me as soon as possible. Totally recommend
Just purchased a new van from this…
Just purchased a new van from this company as always excellent service go out of the way to help you get things sorted.
Helpful as always!
I have used Crusaders vans for a number of years now and have leased 5 vans through them to date. On the most recent occasion i was very unsure and indecisive about what i actually wanted. Jess in particular was very helpful, patient and helped me with a number of quotes on different options. I would definitely recommend them and look forward to using them again in the future.
Leasing of Company Vehicles
I would highly recommend crusaders for van leasing. We have been a customer of crusaders for 5 years and have continuously received good service with competitive pricing. Our account manager Paul Radloff is very good and always happy to help with any queries.
Van Lease
From initial contact to the final delivery of the vehicle Jon my contact was polite and knowledgeable. He understood exactly what I needed. He informed me of the different options available and was obviously experienced in what he did. I needed a relatively fast delivery. Put me in contact with the finance people all went smoothly. The vehicle I was looking for was in stock and the whole process took approx 2 weeks. Very satisfied with the service and would use them again.
Paul made the process very easy and…
Paul made the process very easy and fast. I would recommend all day long
Fantastic service
Fantastic service, Paul helped me throughout the process with ease. Highly recommend crusader vehicles.
AVOID! DO NOT BUY FROM THEM. YOU WILL REGRET IT!
I bought a used van with 33,000 miles from them in June 2024. After just three weeks, the engine developed a problem: it shakes, the engine management light is on, and the issue is similar to problems seen in vehicles with 150,000 miles. Clearly, the van is not fit for purpose and had the fault prior to the sale, making it eligible for a refund.
Crusader refuses to accept the van back, instead pushing us to go to the main dealer for repairs under warranty. However, the main dealers are booked up for 3-4 weeks just for diagnostics + another weeks of waiting, which is not an option for us.
We have formally rejected the van and set a deadline of July 31, 2024, for them to accept the vehicle back and process the refund. One way or another, the vehicle will be returned to them, either amicably or through legal action, as we can prove the vehicle had a fault prior to the sale.
I would recommend thinking twice and taking the positive reviews with a grain of salt.

Reply from Crusader Vehicles Limited
Excellent Service
A very personal experience. Kevin was always helpful and would do his best to sort out problems which occurred . Would recommend this company as this is the 3rd time of getting a new van from them over 10+ years and still excellent service.
Genuine Integrity and professionalism
After a terrible experience with, what I would have thought to have been a competitor of Crusader Vehicles Limited, Kevin at Crusader was a breath of fresh air, he took on my case as a matter of principle and delivered a better deal and service than anyone would have expected.
If you want a minimal fuss, GENUINE professional, efficient top class service this is the company for you.
Kevin was very accommodating
Kevin was very accommodating, couldn't recommend them highly enough
Excellent service from Kevin Hampton
Excellent service from Kevin Hampton, kept me informed at each stage throughout setting up the leasing and service contract for a Renault Austral.
Best Experience leasing a van
I am thrilled to share my overwhelmingly positive experience about Crusader Vehicles, particularly with Kevin Hampton who has continuously surpassed my expectations. Kevin's proactive approach and exceptional customer service have truly set him apart as one of the best in the industry.
I have had the pleasure of leasing 3 to 4 vans from Kevin over the years, and each transaction has been seamless and stress-free. What truly stands out is Kevin's unwavering commitment to customer satisfaction – nothing is ever too much trouble for him. He goes above and beyond to ensure that all of my needs are met and that I am completely satisfied with my vehicle selection.
In my opinion, Kevin is not just a salesperson; he is a true partner who genuinely cares about his clients and their unique requirements. His attention to detail, product knowledge, and dedication to providing top-notch service make him an invaluable asset to Crusader Vehicles.
I can confidently say that Kevin Hampton is, without a doubt, the best salesperson I have ever had the pleasure of working with. If you are in the market for a vehicle, look no further than Crusader Vehicles and ask for Kevin Hampton – you won't be disappointed!
Purchased 2 vortex vans this year from…
Purchased 2 vortex vans this year from crusader. Jessica was very helpful with this, communication was on point and always updating me on the process of both vans!
High Recommend.
Easy to deal with
Kevin made it a straight forward deal . No hidden cost . Vans delivered on time . Ply lined ready to go
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