Crusader Vans made my first van leasing experience smooth and hassle free. My account manager, Shaun, answered all my questions and kept me updated throughout the process. The van was delivered as pr... See more
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Company details
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Crusader Vehicles Ltd is a family owned business, operating in the heart of East Sussex for the past 20 years. Our aim is simple; to make acquiring your next vehicle as hassle-free as possible. We do this by combining experience with quality. Having supplied over 18000 vehicles to customers nationwide, we have developed relationships with some of the UK’s best-known vehicle manufacturers, dealer groups and finance companies. This means that we deal direct, negotiating savings on new vehicles through bulk buying power, that our customers can then take advantage of. Our links with dealer groups and manufacturers also mean you can take your vehicle anywhere for servicing or repair and should you have a problem, our relationships will help us to resolve that problem for you. Our team of dedicated staff, have over 25 years of industry knowledge and undergo continuous training to ensure that they are up-to-date on changing legislation and best practice. As a company authorised and regulated by the Financial Conduct Authority, you can be assured that your interests sit at the top of our priorities and that we will go the extra mile to get things right.
Contact info
Crusader House, TN22 4LA, Buxted, United Kingdom
- 01825 701200
- enquiries@crusadervans.co.uk
- crusader-vans.co.uk
Replied to 50% of negative reviews
Typically replies within 24 hours
Excellent service ,polite phone manners…
Excellent service ,polite phone manners and helpful with insurance and other matters.
Head here for WAV vehicles. Highly recommended!
After months of searching for the right vehicle, we found one we liked, viewed it yet chose a different and more suitable WAV from Adam at Crusader. He was accommodating, helpful and attentive. We would highly recommend this company to anyone looking to purchase a high quality second hand WAV. We’re delighted with our Doblo! Thank you!
Definitely worth contacting.
I have just bought a Fiat van from this company. I found them very helpfull they helped me secure finance through one of their contacts, Then secured me a van. There were some issue with delivery delays. (I believe issue from manufacture not crusader) due to time restrictions on my part they went above and beyond to make sure I had a van when I needed it. My only gripe is I had to chase once or twice for timing but that may have been down to my impatients. Over all I would recomed using them.
A smooth service from start to finish
A smooth service from start to finish.
2nd time Iv dealt with Shaun wares at crusader and I can’t fault him.
Wouldn’t hesitate to recommend them to anyone.
Great customer service from a trust worthy company
This is the, second time we have used this company, the first time we purchased the van and second time we have leased. Both Dave and Shane at Crusader Vans are extremely knowledgeable and helpful when guiding your through the options and process. The customer service is efficient and they are always available to help with any queries we had. I would highly recommend this company if you are looking for a great family run business rather than one of the big nameless/faceless companies out there.
Credit to Crusader
Adam was very helpful from the start, no hard sell. Knowledgeable on the car which was nicely presented and a good value
Purchase of new van
We have recently purchased a new van from Crusader Vehicles, a replacement for the one we previously bought from them. Their connections enabled them to source an exact match for my criteria at an unbeatable price. Shaun and Liz were great throughout and always kept me up to date. The overall process was quick and easy. Definitely recommended.
Kevin is always super helpful and makes…
Kevin is always super helpful and makes things happen smoothly and efficiently.
We have ordered many vehicles over the…
We have ordered many vehicles over the past 20 years & used Crusader for the first time for this one & they were by far the best. Not just competitive on price, but fast on delivery. We had regular updates too which was very helpful. We are just about to order another van from them due to expansion of our business.
I dealt with Shaun from crusader on…
I dealt with Shaun from crusader on organising an additional vehicle to our fleet. The service was brilliant and very easy. I do believe I had the vehicle delivered with 10 days from my initial enquiry.
I can't think of anything to grumble at and I will definitely be coming back to them next time.
Great service start to finish
Great service start to finish, did exactly as I wanted. Promptly got back to us and followed up really well really pleased
VW Amorok disaster
The Vehicle is currently in a VW main dealer undergoing a diagnostic test but we have been told it's likely to be a major fault requiring a new infortainment central touch screen or the control unit. The vehicle can't safely be driven as a result, the vehicle has been with us for approx. 5 days with not much more than delivery miles on the clock. We have been told by the main dealer that parts are an issue and it could be months before parts are available, we understand that strictly speaking this may not be the fault of Crusader but it's caused us significant challenges to overcome with the vehicle booked on a significant road trip to the continent next week. I'm hoping that Crusader will swap this vehicle out if the diagnosis proves to be correct.
Used crusader vans before …
Used crusader vans before to buy vehicles always do as they say. Jon my point of contact was professional and approachable in any questions I had and went the extra mile. Also my price was where we wanted to be. Great team work makes the dream work.
Well done Crusader we will see you again.
Returning customer after 3 years
Returning customer after 3 years. Same great service. Fast and efficient communications from everyone involved. Arranged the exact spec vehicle required at the most competitive price on the market.
Very helpful service with an unbeatable…
Very helpful service with an unbeatable deal
Excellent
Excellent, Jon made everything very easy from start to finish & the new Peugeot van is great.
Many thanks
Simon.
Fantastic service!
Great service from quotation to the delivery of my new van - Jon was super helpful and communicative all the way through - highly recommend 👍
Excellent service
Excellent service, good deals and nice to deal with. Thanks again.
What great service and so efficient.
What great service, from the initial enquiry to delivery the attention to detail was excellent. They found the exact vehicle I wanted although is short supply.
Regular phone calls from Kevin kept me informed and up to date with delivery and he then followed it up to ensure I was 100% happy with the vehicle once it landed. Will defiantly use them again and recommend to family and friends. many thanks Kevin and the team.
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