United Kingdom
Review of PerfectDraft
Normally a great experience when ordering tells me when it’s due and being delivered. Have ordered to be delivered to someone else as present and don’t know if got delivered or not as no notifications??
Review of Festive Lights
Arrived in a box too small . Not wrapped up . Cracked and broken. No apology just told to return
Reply from Festive Lights
Thank you for taking the time to leave us a review. We're very sorry to hear this and we can see a member of our customer experience team have since apologised for this and advised to return the item so we can get this replaced for you.
If there is anything else we can help with in the meantime please do not hesitate to get back in contact.
Review of Crusader Vehicles Limited
A very personal experience. Kevin was always helpful and would do his best to sort out problems which occurred . Would recommend this company as this is the 3rd time of getting a new van from them over 10+ years and still excellent service.
Review of Furniture Village
Great genuine service and no hard selling.
Thanks james … and even fresh cookies 😃
Review of Robert Dyas
Box was open . Cashier checked to make sure nothing was missing and told me all good. When I got home all the covers for the lights purchased were missing!!!
Reply from Robert Dyas
Hello Ian,
Thank you for your review.
We are sorry to hear that part of your order was missing.
We have now sent you an email regarding this.
Our sincerest apologies for the inconvenience caused.
Matthew - Robert Dyas Customer Care
Review of HSL Chairs
Great instore experience but let down by delivery people
Reply from HSL Chairs
Good morning Mr Chalkley
Thank you for the feedback regarding your instore recent in store experience, I am sorry that this service was not matched on delivery, I would like to discuss your delivery experience with
you to understand your issues further .I have your details and will call you this morning .
Mohammed Hamraaz
Customer Care manager
Mohammed.hamraaz@hslchairs.com
01924 486902
UPDATE******
Thank you Mr Chalkley for speaking with me this morning your feedback has been noted and will be discussed further with the relevant department, its the small details which can make the big difference.
Mohammed Hamraaz
Customer care Manager
mohammed.hamraaz@hslchairs.com
01924486902
Review of MowDirect
Review of Snugzy
Review of Fonehouse
Review of Appliances Direct
Had reservations before placing order as first time with this company.
Good communication from placing order to receiving it!
Can not fault any of the process.
Well done !!
Review of Coverwise
Had to chase up insurance documents. No email . When I telephoned and emailed I finally received with no explanation.
Reply from Coverwise
Dear Mr Chalkley,
Thank you for your email.
We trust that your documents have now been received safely as we have re sent them to the registered email address.
In some instances the documents can be delivered into your junk or spam folder if your provider deems the email to be of this nature, which unfortunately is not something that Coverwise can control.
We thank you for choosing to insure with Coverwise and we wish you safe and trouble free travels.
Kind regards
Coverwise Sales and Service
Review of lastminute.com
Booked a theatre trip with meal. Total disaster . Resturant could not cope. In the end left resturant withot even eating. (Talbot Victoria)
A special planned occasion completely ruined.
Spoke to Last Minute . Com . They apologised and said they would look into it. Never heard anythink back.
Will never use them again.
