So far using these website has been good and the have a very great customer service
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Company details
Written by the company
CPX Research (as part of Make Opinion) offers a wide range of global survey projects to panelists. If you ever face any issues with one of the international research partners we cooperate with, please contact our team first! We're looking into every case and try to find the best solution together.
Contact info
Berlin, Germany
- feedback@cpx-research.com
- cpx-research.com
Hasn’t replied to negative reviews
Excellent support from CPX Research
I recently completed a survey through CPX Research but encountered an error when trying to receive my points. I reported the issue, and to my surprise, their support team responded immediately and resolved the problem without delay. I truly appreciate their prompt and professional assistance. It's reassuring to know that CPX values its users and takes action quickly when issues arise. Highly recommended for anyone looking for reliable survey opportunities!
CPX used to be my go-to survey provider…
CPX used to be my go-to survey provider since they typically offer more high-paying surveys than its competitors, but that's a thing in the past.
I finished a survey worth $4 just to get disqualified upon successful completion. So I submitted a ticket and was told that "I took too long" to complete it. If it was more than an hour then sure that's understandable, but saying that 18 minutes is too long is just unreasonable.
But OK, that was just $4, it left a sour taste in my mouth but is certainly not the biggest deal in the world. Until I noticed that I am no longer getting any surveys from their platform after this incident. They told me that their advertisers have "chose to exclude me", which I call BS. First of all, it is very unlikely that all of their clients would elect to ban me all at once. But more importantly, I am doing these surveys through a 3rd party platform, so my profile should be the same for CPX and any other survey providers. Yet, I am still able to complete surveys by the same clients through other survey providers, even though they have apparently excluded me!
If you are going to ban me, at least be honest about it. The only upside is that they tend to pay slightly above average (until you inevitably get unfairly banned, anyways), and their response time is quick. But that's probably because they ban anyone who opens a ticket immediately afterwards
What to do if you made a mistake on your profile
The ask you questions and are confidential about your details. I personally made a mistake of choosing the scale from 0-10 and wanted to edit my profile and I wrote them a ticket and they responded quickly
Much easier to answer the questions
The easier to answer the questions. The company asks relevant information about products known. The status of your survey is shown at the top so you know how far. The admin helps immediately should be any issue.
Very nice !
Thank you for the beautiful collaboration. Your surveys are very interesting. I look forward to new surveys. God bless you.
very good: fast and always correct
It's a very good support there. Replys are very fast and they are always friendly and correct.
CPX Research is a reliable and…
CPX Research is a reliable and rewarding survey site offering plenty of earning opportunities. The platform provides fair rewards, even for disqualified surveys, and has excellent customer support. Surveys are frequent, easy to complete, and payment is prompt. It’s a trustworthy choice for anyone seeking genuine online income through surveys.
Trustworthy surveys
Great company with wonderful service. Any issues are quickly and politely responded to.
Survey Issues
I had an issue with a survey that had closed down after leaving the page due to a task the survey had asked me to do, I contacted CPX and literally within 10-15 mins I got an instant response and a positive outcome too, couldn’t have asked for a better and timely response, great work!!
Very good support service from cpx…
Very good support service from cpx research.
Awesome
I encountered a problem about 89% through the survey and contacted "Help" ,,, well, within minutes they responded and I am thrilled with the professionalism portrayed, Awesome and recommended.
Mode Surveys Issues
Customer Service responded within 30 minutes and resolved the problem I had with a Survey. They were very cordial and helpful.... excellent customer service...I am impressed in the promptness!!
The survey were fun and straight…
The survey were fun and straight forward questions
Super fast support team
I am very happy that the support team always respond back within few minutes or hours of reporting something. Unlike others who barely respond, they understand the concerns when things related to missing rewards for a completed survey/offers are reported and credit the rewards or provide alternates. Super impressed with their work
Banned for simply submitting a ticket
CPX used to be my go-to survey provider since they typically offer more high-paying surveys than its competitors, but that's a thing in the past.
I finished a survey worth $4 just to get disqualified upon successful completion. So I submitted a ticket and was told that "I took too long" to complete it. If it was more than an hour then sure that's understandable, but saying that 18 minutes is too long is just unreasonable.
But OK, that was just $4, it left a sour taste in my mouth but is certainly not the biggest deal in the world. Until I noticed that I am no longer getting any surveys from their platform after this incident. They told me that their advertisers have "chose to exclude me", which I call BS. First of all, it is very unlikely that all of their clients would elect to ban me all at once. But more importantly, I am doing these surveys through a 3rd party platform, so my profile should be the same for CPX and any other survey providers. Yet, I am still able to complete surveys by the same clients through other survey providers, even though they have apparently excluded me!
If you are going to ban me, at least be honest about it. The only upside is that they tend to pay slightly above average (until you inevitably get unfairly banned, anyways), and their response time is quick. But that's probably because they ban anyone who opens a ticket immediately afterwards.
CPX Research is still the Number 1…
CPX Research is still the Number 1 survey provider.... The BEST team support ever, fast response if there's any problem regarding the survey... I'll always love you and contribute my very honest answer filling out the surveys coming my way... Keep it up....
After 10 min of survey they kick me off…
After 10 min of survey they kick me off for no reason, but they keep preferences, i skip every survey from this company from today 👍
Great service
Great service
I admire Admin and his team of cpx.research.com for their great service, support and care for their users is amazing. I like working in cpx and i recommend this survey platform to the viewers. Thank you.
Scammers
if you get lucky and complete a survey they will do a "reversal payment" and steal your money. they basically have the right to not pay people for their time and effort and get paid off your work. I need to start my own scamming company like CPX.
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