Review of CPX Research


Rated 1 out of 5 stars

Banned for simply submitting a ticket

CPX used to be my go-to survey provider since they typically offer more high-paying surveys than its competitors, but that's a thing in the past.

I finished a survey worth $4 just to get disqualified upon successful completion. So I submitted a ticket and was told that "I took too long" to complete it. If it was more than an hour then sure that's understandable, but saying that 18 minutes is too long is just unreasonable.

But OK, that was just $4, it left a sour taste in my mouth but is certainly not the biggest deal in the world. Until I noticed that I am no longer getting any surveys from their platform after this incident. They told me that their advertisers have "chose to exclude me", which I call BS. First of all, it is very unlikely that all of their clients would elect to ban me all at once. But more importantly, I am doing these surveys through a 3rd party platform, so my profile should be the same for CPX and any other survey providers. Yet, I am still able to complete surveys by the same clients through other survey providers, even though they have apparently excluded me!

If you are going to ban me, at least be honest about it. The only upside is that they tend to pay slightly above average (until you inevitably get unfairly banned, anyways), and their response time is quick. But that's probably because they ban anyone who opens a ticket immediately afterwards.

September 17, 2025
Unprompted review
Advertisement