16yr old daughter targeted and had £18 deducted from account. Taking from a child! Wow! She hasn’t filled in any forms, she hasn’t subscribed, she hasn’t consented. Reading reviews this seems... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Despite what they say, there was no form to fill in, and no details clearly provided that they would start taking £18 a month from our account. It is appalling that this is somehow legal. There is no... See more
Company replied
0 star. Scammers. It's appauling that these kind of scam shops run in the broad daylight. No consent, no information, nothing, and all of a suddwn you see money beung deducted. People are lured to jo... See more
Company replied
My 16 year old daughter has been scammed from 2 separate transactions of £18 from her account when never signed for anything!!! When calling customer service was advised very cooly “sorry this has hap... See more
Company replied
Some how they managed to get hold of my credit card details. Possibly when I purchased some on line and was offered a discount. My bank intercepted the payment as they get a lot of scam complaints abo... See more
Company replied
Just looked at my bank and realised they have taken £18 out. Never signed up for this website or heard of this website before this .. I want my “subscription “ canceled . This website is a joke
Company replied
No idea who or what this company is. They have taken money for 9 months without consent. I have no email correspondence so no account number to reference. 100% fraudulent. Will take this higher as the... See more
Company replied
BEWARE. If you have recently gone to a convention or event, some scumbags unfortunately will use payments like Google pay, and it will automatically sign you up for this "complete pay" bs. I had notic... See more
Company replied
Watch out when ordering stuff online in my case a dominoes pizza. This company very sneakily signed me up to some scam cash back programme which I had no idea I had done ordering a pizza beware. Also... See more
Company replied
They are total scammers. I have no idea how they were able to charge my Am-Ex without me even realizing it. They never sent an invoice or any reminder about the "services" they were offering. I don... See more
Company replied
Apparently, I signed up to Complete Save when booking train tickets through Trainline Line in October 2024….this is news to me! After realising they’d taken 4 x £18 payments under different names I ra... See more
Company replied
Absolute scammers I joined and got one payment. All the subsequent payments were rejected because even though I’d sent them the receipt they would blag about it didn’t have this or that etc. So I in... See more
Company replied
Just went through my bank statements and I’ve been stopped money for 24 months I’ve never gave these permission to take anything either do I know who they are, complete scammers! Need locking up
Company replied
Husband got charged £18 on the joint account, no trace of signing up for anything, emails, or anything like that. A bunch of scammers. Reported as Fraud to the bank, money refunded. 0/10 complete s... See more
Company replied
I have absolutely no idea what this is and yet they have tried to charge me twice now, but luckily I keep the bulk of my money in an online saver so it hasn’t gone through. Does anyone know how they c... See more
Company replied
Just discovered we have been paying this company £18 a month for at least a year. My husband rang them today and they won't give us any money back because after an Argos purchase we ticked a box accep... See more
Company replied
Hi just found out this scam company deducting 18£ per month for many months from my account. I never signed up. We should all get together to bring this scam company to court! Draw attention to medi... See more
Company replied
Scam, theft I have just notice £18 pound was taken off my account. I have never heard of this company and I have not subscribed to anything , neither have i done a transaction online using my card... See more
Company replied
Tried to take £18 out of my 13 year old daughter’s bank account. Luckily she doesn’t have enough money in her account. She’s a child and did not understand what had happened. There’s no way that this... See more
Company replied
Paid for a weeks parking at Manchester Airport and got signed up by these stealthy thieves. Not obvious it happened and they just took the money for doing absolutely nothing. Absolute rip off an... See more
Company replied
I have written, posted & warned about this SCAM CO. SOME YEARS AGO! They skim customers' card/bank details when they make a purchase from a genuine company, e.g. Trainline, Argos and many, many, m... See more
Company replied
It is a complete scam as I cancelled my membership minutes after use and they still took 18 quids from me for a free trial apparently
Company replied
How did this company get bank details. I have never signed up to this company, nor would I having looked at the reviews here. Its criminal that this company and others like them can get away with stea... See more
Company replied
These people have been charging my dads card £18 since may every month up until now. I want my dad’s money put back into his account. Seriously, you claim to be a give cashback but you’re robbing peop... See more
Company replied
We have just discovered that this outfit has been taking money out of our account for almost a year!! We don’t even live in England, didn’t sign up, certainly didn’t give out any bank details. My h... See more
Company replied
Just looked at out bank account to find this company had been taking it £18 for the passed two months, thank god we noticed it when we did! Goggled the company to find 100's of 1* reviews, how on ear... See more
Company replied
Completesave should be blacklisted by the UK Government. They are scammer, I never sign up with them and they removed £54 from my account. I don't even know how they got my account details. They are... See more
Company replied
They tried to take £18 from my credit card - fortunately my card company recognised this as a fraud and blocked it. I am 100% certain that I never "manually signed a form" to agree to this subscript... See more
Company replied
Well after this happened on another dodgy company I checked all my accounts and low and behold a payment taken every month for 18 for the last 5 years, I dont have any emails but thats probably beca... See more
Company replied
They took £18 from me last night while i was sleeping, i woke up so confused and i contacted my bank immediately no clue who these people are or how they got my bank details but this is a sign to c... See more
Company replied
This is SCAM. I didn't even realise when did I got onto the membership. I realised today after paying for 7 months. The big surprise was, It was getting paid through my credit card for months. This mu... See more
Company replied
Total scam i did not sign up to this . It is a criminal organisation stealing peoples details from legit websites then saying you signed up to it absolutely disgusting dishonest lowlifes.
Company replied
They have been charging me 18 pounds every month since January without my consent. I have never signed up for anything nor used any of their coupons. I didn't know about them until i saw my credit car... See more
Company replied
FRAUDULENT COMPANY!!! They have been taking payments from my account for 2 years!! I never authorised this company to take any payments from this!!!
Company replied
I have never had any report or information from this company and only recently noticed a payment I did not understand on my bank account. Avoid them!!
Company replied
They charged me without my knowledge 18£ very scammy. Luckily customer service refunded me the money very quick and was super helpful. Cheers novalin
Company replied
This company seems to link itself to some major retailers & provides a link which the customer may or may not realise they have activated during the purchasing process & you may think it was offe... See more
Company replied
I’m not very happy. I noticed only two days ago that a monthly amount had been taken from my credit card for nearly 4 years. I feel a bit of a mug. I never knowingly signed up for this. It is a bit... See more
Company replied
this completesave is a scam that take u 18pound every months without u know. and u cant even cancel the sub. when i try to they suspended my account.
Company replied
Unauthorized charge made to my credit card to a website I never signed up for.
Company replied
Who are u ? My bank cancel your deduction of 18£ and now my card freeze need replace it , I don’t have any subscription with u and we’re u get my details bank ??? , scammers now make problems that I n... See more
Company replied
Worse of the Worse completesave only knew I'd signed up when they took 18.00 pound out of my online banking account.This was done through zavvi shame on them.Nearly 4 weeks to try and get my money bac... See more
Company replied
1.1
Bad
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Who are u
Who are u ? My bank cancel your deduction of 18£ and now my card freeze need replace it , I don’t have any subscription with u and we’re u get my details bank ??? , scammers now make problems that I need replace bank card , scammers!!!
September 11, 2025
Unprompted review
Reply from Completesave
Hi Andrej,
Complete Savings is a genuine cashback company that offers members many benefits including 10%+ cashback on over 1000+ retailers. To learn more about the programme and for additional information, please visit: https://www.completesavingsblog.co.uk/
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and include your member ID, full name and email. We will address this for you as soon as possible.
Kind regards,
Complete Savings
Thieves
Thieves! Took £18 from my account for 3 months before I noticed it. I have never knowingly signed up to this company.
September 13, 2025
Unprompted review
Reply from Completesave
Hi Russell,
Please know that Complete Savings is a genuine cashback programme that helps members earn a minimum 10% cashback on over 1000+ UK retailers. To learn more about the benefits and have access to more resources, you can visit: https://www.completesave.co.uk/
We are here to help address your query, and we've requested some more information from you through here. You can also send us an email to mary@completesavings.co.uk (including your full name, email and member ID) and we will respond back and address your concerns as soon as possible.
Thank you and kind regards,
Complete Savings
I have absolutely no idea what this is
I have absolutely no idea what this is and yet they have tried to charge me twice now, but luckily I keep the bulk of my money in an online saver so it hasn’t gone through. Does anyone know how they could’ve possibly got my info or when these charges will stop?
September 13, 2025
Unprompted review
Reply from Completesave
Hi Leo,
We're very sorry to hear about your concern. It sounds incredibly frustrating, and we appreciate you bringing this to our attention.
We are here to help address your query, and we've requested some more information from you through here. You can also send us an email to mary@completesavings.co.uk (including your full name, email and member ID) and we will respond back and address your concerns as soon as possible.
Thank you and kind regards,
Complete Savings
2nd bank card in a few weeks been used…
2nd bank card in a few weeks been used to take £18 from my account. I haven’t used this card online. These people need shitting down and investigating.
September 6, 2025
Unprompted review
Reply from Completesave
Hello Brian, thank you for leaving a review.
Please know that in order for Complete Savings to charge your account, you must complete the sign up form presented to you after making a purchase with one of our partner retailers.
For us to help and address your concerns, please share your email address and full name through the request we sent here or via email to mary@completesavings.co.uk
Tried to take £18 out of my 13 year old…
Tried to take £18 out of my 13 year old daughter’s bank account. Luckily she doesn’t have enough money in her account. She’s a child and did not understand what had happened. There’s no way that this company is dealing with issues of consent for data or membership lawfully.
September 12, 2025
Unprompted review
Reply from Completesave
We appreciate you bringing this to our attention.
Please know that as outlined in the Membership Terms of Service, "To become a member of Complete Savings, you must sign up online and agree to the Terms of Service. You also must be at least 18 years old and a resident of the United Kingdom."
For us to help with your concern, please share more details through the request we sent here or via email to mary@completesavings.co.uk and we'll do our best to help
They charged me without my knowledge…
They charged me without my knowledge 18£ very scammy. Luckily customer service refunded me the money very quick and was super helpful. Cheers novalin
September 11, 2025
Unprompted review
Reply from Completesave
Hello Morley, thank you for sharing your experience.
Please know that Complete Savings cannot charge your account unless you have signed up for the programme and agree to the Terms and Conditions where it was stated that a membership fee will apply after your free trial period.
More information can be found on our website https://www.completesavings.co.uk/
For any other questions, you may send us an email to mary@completesavings.co.uk
0 star
0 star. Scammers. It's appauling that these kind of scam shops run in the broad daylight. No consent, no information, nothing, and all of a suddwn you see money beung deducted. People are lured to join this shit with their so called marketing gimic for savings but it's the complete opposite. No one ever would think in their good sense a cashback program sucking mpney from it's own customers itself.
Take this company down.
September 11, 2025
Unprompted review
Reply from Completesave
Hello there, members can only join the programme after completing signing up the form presented to them when making or after doing a purchase with one of our partner retailers.
More resources can be found on our website: https://www.completesavingsblog.co.uk/
For us to assist you with your concern and provide details of how you joined, please share your details through the request we sent here or via email to mary@completesavings.co.uk and we'll do our best to help.
SCAMMERS
My 16 year old daughter has been scammed from 2 separate transactions of £18 from her account when never signed for anything!!! When calling customer service was advised very cooly “sorry this has happened we will refund £38 to account in 3-5 days. Thanks for calling goodbye!” Couldnt explain themselves! Ridiculous they managed to get her details!!!
September 8, 2025
Unprompted review
Reply from Completesave
Hello Nicola, thank you for leaving a review so we could address it.
As outlined in the Membership Terms of Service, Section A: Membership Terms of Service 2. Your Eligibility, "In order to receive a Webloyalty Membership and to qualify for any benefits associated with the Webloyalty Membership (“Benefits”):
(a) Members must be 18 years or older.
If you are under 18, please ensure you do not sign up to our programme as the content contained in the Webloyalty Programme is only suitable for adult viewing. "
For us to investigate your complaint, please provide more details through the request we sent here or via email to mary@completesavings.co.uk and we'll do our best to assist you.
Scam
Scam, theft
I have just notice £18 pound was taken off my account. I have never heard of this company and I have not subscribed to anything , neither have i done a transaction online using my card
Now readiing all this reviews its clear its a big scam. How has the regulator allowed this to continue
I not only want my money back, but i would like to highlight this scam to the authorities
September 6, 2025
Unprompted review
Reply from Completesave
Hello there, please know that we are here to provide details of how you have signed up for the programme and authorized Complete Savings to charge your account. For more details, you can visit our website https://www.completesavings.co.uk/
We have sent a request through here in Trustpilot for your details so we can assist you further. You can also sent us an email to mary@completesavings.co.uk and we'll do our best to help.
Kind regards,
Complete Savings
Scammed out of hundreds of dollars
We have just discovered that this outfit has been taking money out of our account for almost a year!! We don’t even live in England, didn’t sign up, certainly didn’t give out any bank details.
My husband found a random email about Complete Save but thought it was junk and deleted. He had no idea they were helping themselves to money from our account!
His card details may have been phished when we bought train tickets whilst in the UK last year. What a scam!!!
September 4, 2025
Unprompted review
Reply from Completesave
Complete Savings is an online programme ideal for people who shop regularly over the internet. Members can claim an initial cashback reward as well as monthly rewards, 20% off popular gift cards and 10% cashback at over 1000 online stores. More details can be found at www.completesavings.co.uk.
Members can join the programme after completing the signup form presented to them after making a purchase with one of our partner retailers. For us to provide details about your membership, please share details like the email address used for the programme and full name. You can share these details through the request we sent here or via email to mary@completesavings.co.uk
Kind regards,
Complete Savings Team
Thief
Try to take £18 off my account overnight. I didn't sign up. Don't even know the company. Pure theft. Lucky my MONZO bank stop the transaction. Good job MONZO. Need to change a new card. Scam scam scam.
September 3, 2025
Unprompted review
Reply from Completesave
Hi David,
Please know that Complete Savings is a genuine cashback programme that helps members earn a minimum 10% cashback on over 1000+ UK retailers. To learn more about the benefits and have access to more resources, you can visit: https://www.completesave.co.uk/
We are here to help address your query, and we've requested some more information from you through here. You can also send us an email to mary@completesavings.co.uk (including your full name, email and member ID) and we will respond back and address your concerns as soon as possible.
Thank you and kind regards,
Complete Savings
Stole £18 from my account overnight
Stole £18 from my account overnight, no way to refund and no way of reporting as fraud as the payment has been completed already. SCAM. DO NOT TRUST!
August 31, 2025
Unprompted review
Reply from Completesave
Hello there, thank you for sharing with us your concern so we could address it.
To be a member of Complete Savings, you must fill up the form presented to you upon completing a purchase from one of our partner retailers and agree to the Terms and Conditions. More details can be found here: https://www.completesavings.co.uk/
Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk
Kind regards,
Complete Savings
I Woke Up With a Membership Without Asking
I Woke Up With a Membership Without Asking
In what kind of world do we live?
Sad!
September 1, 2025
Unprompted review
Reply from Completesave
Hello Edunomro,
We acknowledge your input regarding this issue and giving us a chance to address this matter for you.
Complete Savings is a programme for online shopping where members can earn up to 10% cashback at over 1000 leading online retailers. Visit www.completesavings.co.uk for additional information.
The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription.
Upon checking, we can confirm that we have cancelled your membership. Therefore, your card will no longer be charged. We also sent you a cancel confirmation email which include the details on how you joined the programme and the resolution to your request.
If you require further assistance, you can send your email to mary@completesavings.co.uk.
Kind Regards,
Complete Savings
BIG TIME SCAMMERS !!!!!!
THESE SCAMMERS TOOK £18.00 FROM MY BANK ACCOUNT WITHOUT BY PERMISSION !!!!!! HAD TO GET MY BANK TO BLOCK THEM !!!!!! THEY ARE THIEVES AND NEED TO BE STOPPED !!!!!!
I DON'T HAVE A MEMBERSHIP !!!!!!
I DIDN'T JOIN ANYTHING TO DO WITH YOU !!!!!!
August 31, 2025
Unprompted review
Reply from Completesave
Hello Peter,
We are very sorry to hear about your concern and the frustration it caused. We take such matters seriously and will investigate this immediately to prevent recurrence.
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and include your member ID, full name and email. We will address this for you as soon as possible.
Kind regards,
Complete Savings
Reply from Completesave
Hello Gareth, thank you for leaving a review.
For us to help with your query regarding Complete Savings Membership, please share details that would help identify your account and provide you with a resolution.
We have sent you a request here of your full name and email address or you can send this information via email to mary@completesavings.co.uk and we'll do our best to assist you.
Ripped off by a shady firm
Paid for a weeks parking at Manchester Airport and got signed up by these stealthy thieves. Not obvious it happened and they just took the money for doing absolutely nothing.
Absolute rip off and shady as. They should be ashamed of themselves for ripping decent folk off.
August 26, 2025
Unprompted review
Reply from Completesave
We appreciate you bringing this to our attention.
Complete Savings cannot charge your account unless you have signed up for the programme and agree to the Terms and Conditions where it was stated that a membership fee will apply after your free trial period.
For us to locate your membership, please send us an email to mary@completesavings.co.uk and we'll do our best to assist you.
SNEAKY
SNEAKY, this may be a genuine company but basically you are signed up in a manner tantamount to fraud.
August 26, 2025
Unprompted review
Reply from Completesave
Hello Ms. Ellis,
Please know that in order to be a member of Complete Savings, you must manually fill out the form presented to you after making a purchase with one of our partner retailers.
For us to help you with your concern, please share details like your full name and email address that is linked to your membership. We have sent you a request here or you can also send us an email to mary@completesavings.co.uk
Scam company beware
This company seems to link itself to some major retailers & provides a link which the customer may or may not realise they have activated during the purchasing process & you may think it was offering a discount on your next purchase.
This kicks off the scam, they now have your credit card details and start charging after 30 days. Unless you check your statements this can go on and on. You will receive no email confirmation that the 30 days trial period have expired & you will more than likely not know your membership number. I have fell into this trap & only noticed recently. The company identification on your credit card statement may change & in my case three times. The amount you pay per month will go up but you will not be notified.
The company is based in Switzerland which kind of says it all. If the company is only based abroad (no UK presence), Trading Standards has very limited powers
Update 27/8/25
The way I was trapped was with a online order with Chums back in July 18, for a £16.87 discount on my next order, filling the forms signs you up for a membership that I didn't intend to do.
I've raised a dispute with my credit card company & they say they involve thier fraud department. These scam companies need to be stopped.
August 26, 2025
Unprompted review
Reply from Completesave
Hello Mr. Frith, thank you for your review and giving us the opportunity to assist you.
To be a member of Complete Savings, you have to manually fill out the sign-up form presented to you after making a purchase with one of our partner retailers and agree to the Terms and Conditions. It was also stated that a membership fee will be charged after the free trial period. To learn more about the programme and for additional information, please visit: https://www.completesavingsblog.co.uk/
For us to provide details of how you signed up, please share your email adress through the request we sent here or through email mary@completesavings.co.uk
Kind regards,
Complete Savings
U r evil and thief
U r evil and thief! Will report to Halifax and money back £18!! U bandit!
Been report to cyper website ur website r so fake and stealing from people as we never apply this! Go to hell!
August 25, 2025
Unprompted review
Reply from Completesave
Hello Rebecca, we are here to help clarify any questions you may have regarding your membership.
Please know that Complete Savings is a genuine cashback programme that offers members the chance to save 10%+ cashback on over 1000+ retailers. The only way a member can join is thru filling out their details manually on our sign-up page, as well as agree to our Terms and Conditions. We try to make it as clear as possible that our programme is a paid subscription and mention this multiple times on the sign-up page, that there is a monthly fee after the 30-day free trial period ends.
If you could provide more details through the request we sent here or via email to mary@completesavings.co.uk so we could identify your membership and assist you further.
FRAUDSTERS - They tried to take £18 from my credit…
They tried to take £18 from my credit card - fortunately my card company recognised this as a fraud and blocked it.
I am 100% certain that I never "manually signed a form" to agree to this subscription.
These people are totally fraudsters and must be stopped.
August 21, 2025
Unprompted review
Reply from Completesave
Hello Richard, members of Complete Savings joined up after completing the sign-up form presented to you after making a qualifying purchase with one of our partners retailers.
For us to locate your membership linked to your card and provide details of how you signed up, please share more details through the request we sent here on Trustpilot or via email to mary@completesavings.co.uk and we'll look into this further.
Kind regards,
Complete Savings
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