Baylis Group Reviews 424

This isn’t our first car from Vauxhall Baylis Worcester and as usual Paul was extremely professional making sure we were completely satisfied with the car before taking it home. He showed us how all t... See more

The Baylis ARC in Cheltenham repaired the damage to my brand new Lexus NX450h+ and the work was of an extremely high quality. This was matched by the friendliness and professionalism of Richard the as... See more

It was such a pleasure dealing with Keziah Stubbs at Baylis Suzuki in Staverton . I took my neighbour over to look for a new car on Sunday and while he was out having a test drive . I wandered around... See more

We were looking for a second hand electric car. Ben was friendly, easy going and made us feel like we are not just about a potential 'sale'. He knew his stuff and gave an evaluation for a trade in d... See more

It was an absolute pleasure dealing with Baylis. Ben, there representative looked after us in every way and made sure we were happy with our purchase.

We travelled a long way to buy the car and Chris (Stroud office) was very helpful, providing us with a video of the car, inside and outside, before making our journey to Stroud. Everything went smoot... See more

Our sales person Emily was very helpful. It was however slightly frustrating that the car we were buying couldn’t be located as it was used by someone on the team. This resulted in waiting for phone c... See more

Excellent service from a great team From start to finish I was not pushed by hard sell The chap who was serving me was polite knew his job and could answer any questions I asked about the car I.eventa... See more

Wide range of used cars to suit all budgets. Once we had found a couple of cars that we were interested in Alisha was very helpful answering any question and helping us make our final decision.... See more

Excellent service. I can Highly recommend Baylis in Worcester. Really feel that Paul McKeever went to an enormous amount of trouble to make me feel comfortable and help me select the best car for... See more

We were made to feel welcome and at ease from the very first visit. Sam explained everything in great detail and answered all our questions. He was very professional and considerate. All other staff w... See more

I recently purchased a Suzuki Swift from Baylis Suzuki Gloucester, with the assistance of my son. Initially we dealt via phone with Ricky who was very helpful and professional. He answered and sorted... See more

From the moment I arrived, I felt genuinely welcome. The atmosphere was relaxed and friendly, which made the whole experience enjoyable. Every question I had was answered clearly and patiently, wit... See more

Excellent friendly sales people. Ryan was polite, patient, fun, provided options without pushing a particular preference and helped us work through what we really wanted. Bayliss seemed to have a sele... See more

During our first visit, Nathan was friendly and helpful without ever seeming pushy or like he was trying to force us into anything quickly. He took us out on a test drive and was well informed on the... See more

Amazing staff in Ciren branch, who listened to what we wanted and worked with us to find the most perfect car for our needs and budget. Ben on the first visit for taking time to chat and show me a few... See more

My wife was a bit reticent to buy 'a van', but after a test drive facilitated by Matthew, she was sold. Matthew's salesmanship was top notch - not pushy at all, but well considered. He didn't try... See more

James dealt with my purchase very well and there was no hard sell or pressure put on me to buy extras or add ons although I did pay extra for a 12 month warranty. I was happy to do that anyway for p... See more

Brill! Had a poor experience in another company, popped in on my way home feeling sorry for myself and ended up buying a car within the hour. Everyone was lovely, kind and professional but Murray in t... See more

Went in looking for a used car wasn’t to sure what I wanted they offered me the mg hs. The staff was very funny but professional and more then willing to help Garry from Evesham was great couldn’t com... See more

Bought the car on line without viewing it. Surprised to find superficial damage not mentioned in the advert, scratches and slight dents. Had to negotiate a price adjustment to cover the repairs. I... See more

Great service from Emily Guilbert- Hill thanks for your help with my purchase of my MG electric car.

Chris at Baylis in Ebley made what could have been a very stressful experience (changing my car after ten years) easy! He was polite, knowledgeable and not in any way pushy or overbearing. I would rec... See more

Great experience replacing my car. The team couldn’t have been more helpful. I was looked after by Ben and Craig and they were terrific. It’s wonderful to have a reliable local car business.

Personal and professional. No hard sell just all the information we required. Extremely friendly and knowledgeable too. Never felt under pressure but guided sensitively through the whole process. Than... See more

Absolutely fantastic experience from start to finish. Got a car sorted really quickly, no problems and fantastic customer services. Sarah and James made sure we could drive away in our perfect car wit... See more

A very friendly greeting on our first visit to the Showroom in Gloucester. We were looking for a Swift for myself. We found a suitable secondhand car and made arrangements to return for a test drive a... See more

I was looking for a blue mokka so went to my local Vauxhall garage and met Ben and he showed me the one that was in and bought it. Spoke to Ben about it even though I wanted leather seats I still got... See more

I was very Nervus to buy a car on finance but Marc Jeavons was absolutely amazing to myself and explained everything that I needed to know. I also did feel pressured into getting my new car. I'm in ab... See more

From ordering my new car to receiving it was a first class services. Jay kept me informed on the cars progress at all times.

We found Paul to be very helpful and went out his way to try and get a car that we were interested in from another bayliss location which he did and we are happy with the car

Car was cleaned this time , unfortanetlly had to bring back as had a leak from coolant cap , dropped in with out appointment Chris very helpful car went onto ramp problem fixed.

I have not bought another car for many years and Jamie Taylor explained a number of things for me i did not know of. I also had to take the car back after a few days for a check that was quickly recti... See more

Claire was so amazing. She guided me through my first time buying a car on finance and made me feel super comfortable. She explained everything so well with my options and also worked with me to get t... See more

Amazing Service from Ben in Hereford, helping me decide on my first car, advise on warranty etc. Couldn't be more pleased with the car!

Helpful and informative staff, any small problems dealt with quickly. A very painless procedure.

Staff are always pleasant and informative. The garage provides a well run service. The car salesperson Marc was helpful and efficient.

Fantastic team at Merthyr! Super helpful & fabulous service. Jay was amazing & made purchasing the car a breeze!

Staff were very helpful and efficient. They went to a lot of trrouble to find the right car and gave me plenty of time to decide. Kez was very patient and made certain that I was confident with... See more

I have always had my cars from baylis Cirencester They are always helpful and my car is always ready within days

Great customer service! The member of staff had great patience when answering all our questions.

The staff at Baylis Hereford were extremely understanding and supportive during the purchase of our car which coincided with sudden family illness and an Identity Theft! They were also excellent commu... See more

Kez was very helpful in helping me choose another car. Very patient and took me for two test drives to help with the choice of car.

Ryan than Sven was very friendly and professional making the process very easy for me.

Chris was very helpful and informative and am very pleased with the Mokka. Thank you

Very friendly sales rep who made you feel comfortable from the outset.

Not pushy. Very helpful and friendly, would definitely use again