The experience at CarSupermarket.com Hessle was great because it was an easy process to go ahead with the car selected and being able to look at several different cars on the lot with finance details... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Choose from 1000s of cars online and in-store at our 12 locations across the country. Select the car you want, then take advantage of our home delivery, arrange a click & collect appointment or just pop in to one of our sites, located in Barnsley, Birmingham, Grimsby, Hessle, Hull, Lincoln, Newcastle, Preston, Scunthorpe, Sheffield, Stoke and Worksop. Buy with complete peace of mind, all our cars come with a 15 day money back guarantee and 90 day comprehensive warranty. Contact our friendly, knowledgeable staff who are available online or on the phone to guide you through the next steps in your car buying journey.
United Kingdom
Replied to 97% of negative reviews
Typically replies within 48 hours
These staff members are so polite and friendly they give you all the information that you need so when you leave you have complete rest of mind would definitely recommend if you was wanting to purchase a new car
CarSupermarket.com Birmingham were really helpful and I'd recommend them because Adam was so helpful and kind. He made sure I was aware of everything before I make the decision to buy my car. At first I was just browsing and seen the car I really wanted, but was in two minds. However from the first point to when he was calling me in for a test drive and to view the car up until me taking the car home, he’s been so good and has checked in with me a few times to make sure everything’s good. I couldn’t be happier with the car, the customer service and the whole process of buying my car. I really appreciate it and will definitely be recommending it to everyone!! Also Ike, was very helpful whilst telling me about extra services they provide
Once again thank you Adam!!
CarSupermarket.com Stoke were great because. Originally the car was in Barnsley and was shipped to my branch in Stoke on Trent which was well organised. Ben the salesperson, even though he is new employee with CarSupermarket was very helpful, informative and has a nice nature about him. I hope Ben success in the future; I’m sure he’ll do just fine.
No pressure sales person with good depth of knowledge. All very well presented. All very organized.
The service was amazing from Tom and Alex, everything went swiftly from start to finish. The level of care given to me made the experience even better. Would like to thank them both for everything!!
Knowledgeable helpful and pleasant staff.They made the car buying experience relatively easy and stress free.Clean and well presented car which is more that living up to my expectations.Also has a 12 month warranty for extra peace of mind.
Very helpful when you want to get a car from them not so helpful after the fact ,was asked to take my car for a service 8.30 am in the morning to hessle I live the other side of hull ,called at 15.45 for an update to be told its only just gone in at 2.30 pm and will be around 2hours ,i also mentioned a
problem with the passenger side window going up and down due to a faulty seal.I was then told I would have to pay £75 for a diagnostic when I already told them what the problem was ,this car is on hp so they still own the car not me .I will not be going here when I get my ne
xt car definitely will try a better place would not recommend this place
Nice place to check on options while buying a new car. Ben was very helpful and quick sorting out my queries.
They were super helpful and friendly from the very first call, answering all my questions and seeing the sale from beginning to end including what to do with my old car. The car was exactly as described, it was delivered with no issues. An overall fantastic experience.
Friendly, efficient and attentive service. The purchase was completed smoothly and I'm very happy with the overall experience.
Experience was brilliant throughout.
The people in the sales team (on phone and in person) are very friendly and helpful.
located car through auto trader car at another branch
car transported to Birmingham we test drove car
paid all good
Made the purchase of the car very easy - updated regularly on all aspects of the purchase of the vehicle.
Marta was invaluable throughout the process and would 100% recommend to others.
Car was in firest class condition, had not been smoked in or had pets in it and the service was speedy and PCP rates were good.
CarSupermarket.com Stoke were helpful because they gave me all the information needed about the car and extra services I could have. They made finance and buying the car so easy. Beth was very friendly and helpful.
The experience at CarSupermarket.com Sheffield was great, Richard was excellent.
CarSupermarket.com Scunthorpe were great because from start to finish we felt valued as a customer. Rio was on hand to sort some issues with the V5 on our trade in vehicle and found a solution to make sure we were happy. No heavy sales, just informative and helpful
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.