Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

I came across BackupVault when I needed to find a new back up provider for my accountancy practice. My previous provider stored data in the US and that was contrary to GDPR regulations for the finace... See more

Rated 5 out of 5 stars

The quality of service was clear right at the stage of setting up. Backup Vault have been professional and knowledgeable, but still maintained personalised customer relations. We are very happy with t... See more

Rated 4 out of 5 stars

Great and knowledgeable Service from Rob Stevenson at Blueraq Networks Ltd. Seamless reliable background backup system with BackupVault 24hr access, GDPR compliant service, should you need it. Com... See more

Rated 5 out of 5 stars

Excellent guys at BackupVault, customer service is great. Having a UK Data Centre is critical for us, and for our compliance requirements. We've had this product for a few years now, and at multiple t... See more

We perform checks on reviews


Company details

  1. Cloud Storage Service
  2. Cloud Computing Service
  3. Computer Security Service
  4. Data Recovery Service

Written by the company

BackupVault is a leading provider of completely automatic, fully encrypted online, business-grade cloud backup. We're based 100% in the UK, including all datacentres and support teams. We serve small to medium business, schools and public sector clients. Combining enterprise-class technology with outstanding support and customer service, BackupVault takes the stress out of protecting your data across servers, PC's & laptops and Microsoft 365 and Google Workplace cloud applications.


Contact info

4.8

Excellent

TrustScore 5 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star


Advertisement
Rated 5 out of 5 stars

Backups from Backup Vault

We have been with BlueRaq for a few years and Rob has always been really helpful and responsive - a pleasure to work with. The process of restoring any backups when needed is very easy and user-friendly and quite granular, a definite positive experience.

January 26, 2023
Unprompted review
BackupVault logo

Reply from BackupVault

Thank you for the review

Rated 5 out of 5 stars

Great backup solution

We are currently using this backup system and it is really easy to set up and control it.
They also have trial so it is worth trying if you are looking for cloud backup solution.

January 16, 2023
Unprompted review
BackupVault logo

Reply from BackupVault

Thank you for the review

Rated 5 out of 5 stars

Backup up Vault was the best solution…

Backup up Vault was the best solution for our business. Being a firm of solicitors it was important that the servers were GDPR compliant and hosted in the UK. We use office 365. We now have great peace of mind that everything is being backed up safely and securely. The team were super efficient, attentive and briefed me on how to restore any backups should we need these. I can highly recommend Backup Vault for any business.

December 9, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

Thank you for the review

Rated 5 out of 5 stars

Excellent support and peace of mind for our school data.

We are a single school at present and use BackupValut to protect our whole infrastructure. UK based backup for GDPR is a must and to know that our data, especially SIMS and financial data is safe and secure is essential. Support is excellent and will be using the service at our future school when its open.

November 10, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

Thank you for the lovely review!

Advertisement
Rated 5 out of 5 stars

Thank you to the Back Up Vault Team

Thank you to the Blueraq Networks Data Back Up Team.
We are Sharp-aX Computer Systems Ltd providing integrated ERP accounting, order processing, stock control software and website systems.

We have worked with this team since 2007 and have entrusted them to secure our customers' data bases during this time.
They are readily available for queries and instant responses. We have absolutely no hesitation in recommending them for total reliability.
Jean Freeman

November 14, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

Thanks for such a nice review!

Rated 5 out of 5 stars

We are a school

We are a school, UK based for GDPR, we need to be secure, BackupVault are supportive & reliable.

October 7, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

Thank you for this lovely review!

Rated 4 out of 5 stars

Computer files back up

Responsible for our computer back up. Well set up and has always gone very well. First class service.

October 24, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

Thank you!

Rated 5 out of 5 stars

A painless transition to online backup

We moved to BackupVault on the advice of our IT contractor. It seems the ideal solution for our small business and we have had only positive experiences with the technical support.

October 24, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

Thank you, we're glad we could help!

Advertisement
Rated 5 out of 5 stars

Backup Vault Online Data backup.

Here at SKB Tech Services Limited, we offer a range of IT support solutions to small and medium sized companies. Backup Vault is key to our on-going success. Backup Vault provide reliable UK based support, and with data only held in UK data centres it ticks all the boxes for GDPR. For secure online data storage, I can't recommend them highly enough.

October 21, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

Thank you for a lovely review!

Rated 5 out of 5 stars

Great service and peace of mind!

The COVID 19 pandemic made us realise as a company that we needed to update our way of working and go 'cloud based' to allow quick and easy home working for our team. Sharepoint from Office 365 was our chosen solution but we needed a secure and reliable backup solution. BackupVault provided this in a simple user friendly package. The on-boarding process was extremely easy and access to the system to view backups and recover data is a breeze.

October 1, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

Thanks a lot, we are glad we could help!

Rated 5 out of 5 stars

Fast, Efficient and Trustworthy

We have used BackupVault for years to securely back-up highly sensitive legal data held on our cloud systems and would fully recommend them to any company that requires their services. They are reliable, prompt and trustworthy and very easy to contact when needed. Fees are reasonable. Friendly and helpful staff and and overall wonderful working relationship. Very happy customers.

October 14, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

Thank you for such a lovely review.

Advertisement
Rated 5 out of 5 stars

We are UK based software company that…

We are UK based software company that uses BackupVault to backup multiple SQL Database files that need to be protected and easily retrievable.
This software ticks all the boxes and the support is fantastic.

September 15, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

Thank you for the great review!

Rated 5 out of 5 stars

Excellent Google Workspace Backup Solution

We found BackupVault when searching for a tool to backup our Google Workspace, as they don't do it. We are a UK based structured cabling company (although we work worldwide) so for GDPR, we needed everything to be totally secure.

From the moment I contacted them I had excellent support - from the initial sales information right through to support when getting everything setup. The 30 day free trial meant that we could test the usability.

Thanks to all involved!

September 5, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

This is great to hear, thank you!

Advertisement
Rated 5 out of 5 stars

I would highly recommend Backup Vault

I would highly recommend Backup Vault. The whole process was really easy, we got to trial the software first and setup couldn't have been easier. Really impressed with the feature rich backup solutions they offer allowing you multiple restore points at a really reasonable price too.

August 31, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

Thank you for the lovely review!

Rated 5 out of 5 stars

Professional and easy to work with

Professional and easy to work with. I got the right advice and the job got done with the minimum of hassle. Proceed with confidence.

July 13, 2022
Unprompted review
BackupVault logo

Reply from BackupVault

Lovely review, thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look