BackupVault Reviews 137

Excellent guys at BackupVault, customer service is great. Having a UK Data Centre is critical for us, and for our compliance requirements. We've had this product for a few years now, and at multiple times a year something major happens where M365's native backup will not help us. This product has got us out of many tight situations, I can't recommend it enough.

Following a recent server outage at one of our sites, BackupVault's solution had us back up and running within the hour. Within 10 minutes, we were spinning up a VM at an alternative site, all within the Admin interface. Complex software packages and large, multi terabyte file shares were all available, with no complaints from our Team. Furthermore, support is fantastic! Couldn't recommend more.

Excellent communication and good price. I would highly recommend BackupVault.

We are using Backup Vaults and have found them brilliant. They have provided excellent service and are reasonably priced. I would highly recommend them.

One of our PC's corrupted during a Wondows udate, surprise. When we recovered the PC and got it working agian the backups were not working. I raised a trouble ticket with Backup Vault and got a nigh on instantaneous response and cure. Many thanks Rob. a top company to deal with

Excellent communication and friendly team

BackupVault provide an excellent cloud back-up service for our Xero finance package. Set up and maintenance is simple and the customer-service response is instant. I value the service they provide very highly. Plus -they are exceptionally competitive on price!
David Bentley, Director of Business Operations, Rounders England

We've been using Backupvault for many years as our offsite backups solution. We're a UK based marketing agency and having a UK based solution made the legal regulations adherance a lot simpler for us and our clients. The ease of the service and software is also excellent. Our contact, Rob, is a lovely and personable guy who is always quick to respond to queries. You can't go wrong with Backupvault!

The way all the staff and owners react to your questions or when asking for help makes them the go to company for helping to keep your data backed up and safe. I would highly recommend them to anyone looking to protect themselves from any computer eventuality.

We wanted an offsite backup service independent of our ISP/hosting company for our servers and databases at the data-centres. Backupvault is fast and very easy to use, with very good support if you need it. Overall, the service simply runs, we test the backups and everything works. I like that I can ask questions from time to time about the security or infrastructure (so I can complete an audit for a client) and I get the right amount of detail and confident we have a reliable and secure backup process.

Very happy with the service - Our old tape based back-up system needed replacing. As a small village primary school we have a very limited budget. Backup Vault were able to to provide much improved secure solution at an affordable amount - The account manager (Rob Stevenson) I dealt with was very helpful and swift to respond to our needs - Highly recommended.

It really does what it says on the tin, and the technical support is second to none.
Great product !!!!!!

I'm not going to go into to much detail here. All I can say is it just works and works B****y well. Its very fast to backup & restore and the team are so fast to respond to tickets (Not that I have to raise many) and they are normally because I have done somthing wrong. I manage 2 different country's at the momement and that will be 3 soon. Simply put this is the best backup solution I have ever used. Its almost click and forget. The best thing you can do today is sign up! (I have been using BackupVault for almost 3 years now)

Been very happy with the level of service. We run a dental practice where backups and data security are very important. We had help with the setup and receive regular updates. Can’t go wrong.

We are a dental practice, we need reliable GDPR-compliant backups. We used backup vault and the experience was very easy and I felt secure knowing our patient data was very well protected.

They did not tie us into any lengthy contracts and the process was great. Would recommend.

The best thing I can say about the product is that you forget about it until you need it. Then, it work fine to find your data.
Also easy to keep growing as your business grows.

We have been using Backup Vault for our Server / Office 365 Backup for the last 3 years. Rob has always looked after us and provided a first class service. They are always quick to respond if you need any support or guidance.

I've used BackupVault for 2 businesses now, one in the education section, and one in the industrial consultancy sector. Both businesses have strict requirements around remaining GDPR compliant and ensuring the security of our data.

The service and support provided by the folks at BackupVault are superb, especially as they don't push you into a "one-size-fits-all" box, and have multiple solutions and pricings to offer that suit a range of business types and sizes.

Sharp-aX Computer Systems Limited
We are Sharp-aX Computer Systems Ltd and we are the authors of an ERP integrated accounting, order processing, stock control package with an integrated website system.
Data security is vital to us in providing a reliable and secure back up of our customers' data. Their data is collected 24/7 during non trading hours.
Sharp-aX receives a full report of all our customers confirming 'back up successful'.
Rarely, because of a power cut, the back up might fail - not an issue for us - this failure is reported to us before 7am next morning allowing us time to perform a manual back up before customer trading time begins.
We have been relying on Back Up Vault for over 20 years - their team is reliable and available and we have no hesitation in recommending them.
Long may they thrive.

Jean Freeman - Sharp-aX Computer Systems Ltd
HP4 1EH 01442 505950