JF

Jean Freeman

United Kingdom

Reviews

Review of Wild at Heart

Review of Master of Malt

Review of Airportr


Rated 5 out of 5 stars

Constant updates with regard to…

Constant updates with regard to collection time
Collected bags as advised.
polite, courteous and helpful driver
loaded bags willingly
Advised bags checked in later that evening
Arrived at my destination & bags waiting for me
best service ever - hassle free travelling

October 5, 2024

Reply from Airportr

Hi there, 

Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!

Best Regards,

Review of Soak&Sleep


Rated 1 out of 5 stars

The product is superb

Product is perfect - top quality
Sadly,
Their website is unusable - hangs
Unable to speak to anyone immediately
Emails - quote several days response
regards, Jean

October 17, 2023

Reply from Soak&Sleep

Hello Jean,

Thank you for your reaching out and it is great to hear you enjoy using our products.

I am very sorry, however, to hear you have experienced difficulties with your orders and using our site.

Nicole, our Wholesale Manager has received your feedback and will be reaching out to see if we can resolve the issues you have faced.

Kind regards,

Alex
Customer Service Manager

Review of BackupVault


Rated 5 out of 5 stars

Thank you to the Back Up Vault Team

Thank you to the Blueraq Networks Data Back Up Team.
We are Sharp-aX Computer Systems Ltd providing integrated ERP accounting, order processing, stock control software and website systems.

We have worked with this team since 2007 and have entrusted them to secure our customers' data bases during this time.
They are readily available for queries and instant responses. We have absolutely no hesitation in recommending them for total reliability.
Jean Freeman

November 14, 2022
Unprompted review

Reply from BackupVault

Thanks for such a nice review!

Review of BackupVault


Rated 5 out of 5 stars

We have worked with the Back Up Vault…

We have worked with the Back Up Vault team for over 15 years and cannot recall an incident whereby they have not reacted to our calls without immediate attention and solutions. In the new cyber attack environment we are totally confident that our customers are "safe" with the Back Up Vault services. Thanks guys, best wishes, Jean

October 26, 2022
Unprompted review

Reply from BackupVault

Thank you Jean!

Review of Ebuyer (UK) Limited


Rated 2 out of 5 stars

The Trust Pilot website is superb but…

The Trust Pilot website is superb but you do not supply next day deliveries when requested but still charge!!

October 3, 2022

Reply from Ebuyer (UK) Limited

Hi,

I'm very sorry to hear this.

For me to review this further, please can you email over your order details.

My email is Tracy@ebuyer.com

Kind regards,
Tracy

Review of Virgin Experience Days


Rated 1 out of 5 stars

purchasing vouchers is not clear as to…

purchasing vouchers is not clear as to how you pass them on to your friends
the landscape website is not the easiest to log in and out of

January 13, 2021

Reply from Virgin Experience Days

We are so sorry for any confusion that may have been caused with the website Jean! We will be sure to pass your comments onto our team to look into making improvements in the future,

Review of Checkatrade.com


Rated 5 out of 5 stars

CB Plumbing & Heating

CB Plumbing & Heating

Arrived on time at our premises in Berkhamsted. As requested, carried out a full investigation of 5,000 sq ft premises including staff toilets, two central heating boilers & two kitchens.

Full maintenance on both heating systems including thorough cleaning, fixed a leaking urinal, a non flushing ladies toilet - all without hindrance to our working day.

Polite, informative, extremely efficient and a totally reasonable charge.
We have no hesitation in recommending this company and will continue to use their services.

Jean Freeman
Sharp-ax Computer Systems Ltd.

October 12, 2020

Reply from Checkatrade.com

Hi Jean,

It sounds like our members at CB Plumbing & Heating did a fantastic job for you.

Many thanks,
Josh

Review of Hive


Rated 3 out of 5 stars

The product is good but their support…

The product is good but their support is poor
too difficult to speak to anyone unless you are "buying" something
jean F

December 12, 2019
Unprompted review

Reply from Hive

Hi Jean,

That's disappointing to hear, If you're having issues with your devices this is something we would love to help you with and we'll do all we can to look into things. Rest assured, we're continually working to improve our customer service and your comments will be fed back, please talk to one of our technical support agents instantly over web chat (a bar will pop up on the bottom right of the screen when an agent is available) we can also be reached on Twitter (@hivehelper), or Facebook (Hive) – agents are available between 8am‐9pm Mon to Sun.

Thanks
The Hive Team

Review of Mr Memory


Rated 5 out of 5 stars

Always helpful

June 13, 2019
Unprompted review

Reply from Mr Memory

Dispatched to - UK Customer

Thank you very much for the comments.

Alan Pearce - Chief Financial Officer
09:34am - Friday 14th June 2019