I love this hoodie so much, the quality is far better than I expected. 100% cotton, also, I had a difficult time knowing what size to purchase so maybe better size chart info.
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Review summary
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Company details
- #143 of 453 best companies in Clothing Store
Written by the company
Fueled with vocal appreciation for cultural disorientation; using Arabic art and literature as the base for truth and inspiration. Born out of a necessity to express Islamic identity in a rapidly changing globalized world, 5ivepillars transcends man-made borders to create a world of belonging that calls to the spirits of third culture kids who speak the powerful language of creativity. This connection of ideologies; recognizing the challenges and undeniable jewels of cultural duality, is materialized and translated through visual storytelling, elucidating art, and cutting-edge garments.
Contact info
10277 Iron Rock Way unit 100, 100, 95624, Elk Grove, United States
- orders@5ivepillars.com
- 5ivepillars.com
Replied to 100% of negative reviews
Typically takes over 1 month to reply
I have not received my order after 30…
I have not received my order after 30 days of waiting. Very disappointed and frustrated!

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Good quality, good customer service…
Have ordered from here a few times over the years and always impressed w the quality. Only had one issue w an order where a wrong size was shipped in error and it was a super easy convo to get it resolved.

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It never really shipped…
Almost three weeks later and it still isn’t even in the mail. After an email asking where it was I received a shipping notification, but over a week later it still hasn’t been given to USPS. I’m starting to worry this is a scam.
*update* my order did eventually ship and arrive safely, although I didn’t get a reply to my customer service email until well after that finally happened. My son loves the hat but we would not order again due to all the delays and lack of communication. If you can’t ship something or respond to emails for weeks, be upfront about it to manage customer expectations.

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High quality material
High quality material, a friend of mine put on my حب sweatshirt the other day and commented how “sturdy” it is. Super comfy too.

Reply from 5ivepillars.com
Great Customer Service
Ordered a sweater from 5pillars. Once received, I realized that I had ordered a larger size than I would’ve preferred. Reach out to the company and they quickly responded offering to swap sizes for me. Fantastic experience and quick to respond!

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Great Quality
The shirt was really nice quality and fit very well! Super comfortable and looks almost like a street wear shirt.

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I gotta give 5ivepillars 5 stars if…
I gotta give 5ivepillars 5 stars if they more stars I’d give them every single star!! The customer service is top notch they personally reached out to me about my order that means they really care about their customers other brands don’t do that smh I am going to rock with them for until the casket drops InshaAllah

Reply from 5ivepillars.com
Wonderful product
Wonderful product. The quality of material is top tier, I'll definitely be a returning costumer.

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I was sent an incorrect item
I was sent an incorrect item. I would like a refund. I've emailed the company twice with no reply.

Reply from 5ivepillars.com
Love the products but be dedicated in email correspondence.
Shukran Family for resolving my issue...although my size was not in stock I do look forward to getting it once it is. Please feel free to keep me in the loop.

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Reply from 5ivepillars.com
Great Quality!
I'm wearing one of my 5ivepillars shirts right now, and I'm really impressed. It's been through multiple washes and still looks brand new. You couldn't ask for better quality!
I'd love to see more styles, but overall, I'm super happy with my purchases. I'll definitely be buying more from them.

Reply from 5ivepillars.com
Have made multiple orders with 5…
Have made multiple orders with 5 pillars. Very good quality and customer services.

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Repeat Customer’s Thoughts
I have ordered from 5ivepillars five times at this point, and I keep coming back because of how much I love the products and customer service. If is an issue with my order, they will contact me and ask me how to make it right, and are very generous with their return policy. I have had to change my shipping addresses twice after ordering and they are very happy to help. The products being as great as they are is just the cherry on top. I will keep ordering from them and supporting their business as long as I can.

Reply from 5ivepillars.com
10/10 customer service
10/10 customer service . I am a repeat customer . Love the quality !

Reply from 5ivepillars.com
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