1800battery.com Reviews 415

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the efficiency and speed of the service, with technicians often arriving promptly and completing the battery replacement quickly. Many consumers highlight the convenience of having a technician come to their home or workplace, saving them time and hassle. People found the technicians to be knowledgeable, professional, and courteous. Consumers also appreciate the clear communication and updates throughout the process, from ordering to installation. Consumers report that the service is easy to use, from scheduling appointments online to tracking the technician's arrival. Some reviewers mentioned specific instances where the technician went above and beyond, such as checking oil levels or helping with additional car issues. Many customers express a willingness to use the service again and recommend it to others.

Based on these reviews

Rated 4 out of 5 stars

Made an appointment, but didn’t hear from anyone during the scheduled time. When I called asking for an update things started happening. Forty-five minutes late but able to rearrange schedule to mak... See more

Rated 4 out of 5 stars

They were very helpful and the communication was good. The mechanic was great. There were 2 batteries in the diesel truck in the snowy cold. The mechanic knew what he was doing - many of these mobile... See more

Rated 4 out of 5 stars

I have used 1-800-Battery a few times and I appreciate their help so much! This time, Ray G. came and helped us when my daughter's car left her stranded after we ate at a local restaurant. Luckily,... See more

Rated 4 out of 5 stars

The technician, Kristopher, was amazing! The only reason why I don’t want to give 5 stars is because I called customer service for some more detailed info and after a few times trying I finally got s... See more

Rated 2 out of 5 stars

I really wanted this to work. But despite promising a very short window of response, I placed order at 5:47 pm but heard it was after hours. The next day tech scheduled between 1-3 pm. No updates,... See more

Rated 5 out of 5 stars

We were first surprised to fine this type service available to us, and pleased we did. This was one of the easiest on-line services we've ever used. In less than 2 hours my wife's car had the correc... See more

Rated 5 out of 5 stars

Everything was so seamless, so easy. We ordered the batter needed and the installation and less than three hours later our battery was installed and the car ready to go. Our car’s battery is difficu... See more

Rated 3 out of 5 stars

Tech team turned up as scheduled with a battery different than the one pictured and ordered expecting I accept on faith that the delivered battery was better. I did not argue the issue and accepted... See more

Rated 5 out of 5 stars

Their website was easy to use and it was super fast to get the new battery and have it installed. The technician arrived per the commitment received at the time of purchase and it was even possible to... See more

Rated 5 out of 5 stars

The battery in my Sprinter motorhome died. I called 1800battery and a technician showed up within 3 hours. Ismael was polite and professional as he installed the new battery and made sure I was able... See more

Rated 5 out of 5 stars

So easy! Went to start my car and battery was dead. I Inquired online but wasn't sure which battery to select. They called me seconds later and discussed the differences. Placed order and within 2... See more

Rated 5 out of 5 stars

A little outside the arrival window, but 2 hours after purchase is a lot to expect. Helpful technician. Brought it right into the garage. There were issues on my side, so I just installed myself at... See more

Rated 3 out of 5 stars

Super convenient to get your battery replaced—booked the appointment, they came, they replaced the battery, they left. Unfortunately, the time I booked was between 12pm and 2pm. My order was finally p... See more

Rated 5 out of 5 stars

When I googled KIA batteries your site popped up. At first I was skeptical but after the reviews I decided to give it a try. So glad I did! It was fast and efficient. Chris Miller was very polite and... See more

Rated 5 out of 5 stars

I had the pleasure of having Manny take care of my Range Rover Velar by installing a new battery, and I couldn’t be more impressed. Despite the cold weather, he worked diligently and with great ca... See more

Rated 5 out of 5 stars

The tech arrived early, he called to say he would be early if it fit my plans. before he removed the battery he hooked up his charger so power would stay on the car and i wouldn't have to res... See more

Rated 5 out of 5 stars

From start to finish, a great experience. Kept informed at each junction of transaction. Joe at the local level, and the service tech were great. Sheldon Williams showed up on time, and knew what h... See more

Rated 5 out of 5 stars

A friend recommended 1800battery when I told him I needed a new battery installed in my garage kept mustang and that I couldnt figure how to take off the battery harness. I called and they were extrem... See more

Rated 5 out of 5 stars

Kyle was awesome, and worked fast! I didn't realize they weren't local, and felt bad they had to drive all the way from Orlando (an hour away), but I was thankful they were able to get me back up and... See more

Rated 5 out of 5 stars

THANK YOU ALL so much! The response time and the service have all been both professional and thorough. I have just spent some time observing and commenting with Mr. Jose Savaria, the young man sent... See more

Rated 5 out of 5 stars

This was simply amazing. Ordered online at 1:45pm for a Jaguar XK, and the Technician arrived within less than 60 minutes, and after another 45 minutes the battery was replaces! Who knows some about J... See more

Rated 5 out of 5 stars

Being stranded for 4 days we were happy to see our technician Kyle come to our rescue. Arrived within 4 hours. Was very polite. Installed the truck's battery with no problem. The truck started up righ... See more

Rated 2 out of 5 stars

Had to help tech to remove and install battery. Check engine light now displays and car door locks malfunctioning. Tech told customer service that check engine light was on before installation, which... See more

Rated 5 out of 5 stars

Quick, timely and excellent service. Brian arrived on time and quickly installed the battery ordered. He explained what I steps I should follow to get our car back up to speed. Superb service. I w... See more

Rated 5 out of 5 stars

The battery was installed at my house. Thank God I had it installed. The installer was knowledgeable about every vehicle brand. My Infiniti required the key to be held by the ignition start button... See more

Rated 5 out of 5 stars

Website is easy to use and appointment was easy to schedule as well. Mechanic notified me of ETA on day of appt and arrived promptly to do battery replacement. Service rep., James, was friendly and p... See more

Rated 5 out of 5 stars

As an women with a disabled husband, my car is an essential so when the battery died I needed a reliable service and 1800battery.com was that assistance. Every step is clear and precise. The trackin... See more

Rated 5 out of 5 stars

I checked all local auto parts places and none delivered along with the installation I needed. I selected Carbattery.com on a fluke and thought I would try it. At first it was too easy so I thought i... See more

Rated 5 out of 5 stars

Battery died and unable to replace myself. Knew of, but never used, 1-800-Battery so I gave them a try online. It was easy and service man - very gracious and friendly - arrived at designated time... See more

Rated 5 out of 5 stars

What an efficient way to get an old battery replaced! I came back from a 2 week vacation to my battery dead and when I tried to jump it, I noticed it was fully corroded. So instead of trying it myself... See more

Rated 5 out of 5 stars

They quickly called as soon as I placed an order. They corrected the order since my car (Benz E320) has 2 batteries and it was not clear which was dead. Lastly and importantly, when we had communicati... See more

Rated 5 out of 5 stars

Due to my recent transplant surgery, I needed help getting a car battery replaced in my Jeep.Easy Schedule an ordering process Online. Took care of payment online. Technician REY showed up on time a... See more

Rated 3 out of 5 stars

I would’ve gone 5 ⭐️ here but the communication from dispatch regarding the tech’s arrival time was non-existent and mostly indifferent when I called to check 2x. However, the tech was incredible and... See more

Rated 5 out of 5 stars

Service was great. The person I talked to on the phone to reschedule from Thursday to Friday was very helpful and fulfilled my request. Mazzikin Harper was excellent. She arrived removed and repla... See more

Rated 5 out of 5 stars

My experience was fantastic, I am 68 years old and cannot install this myself, seems all my helpers were unable to help. The Technician arrived, was so polite and helpful, got it done and I am safely... See more

Rated 5 out of 5 stars

HIGHLY RECOMMEND! Process was quick and easy, gave me several options to choose from. Installation by Isaac was AMAZING! 22 minutes start to finish to change the battery in a Ford(which is buried u... See more

Rated 3 out of 5 stars

New battery was installed Saturday morning. Vehicle started. Tried to start vehicle at 6:00pm Saturday, but it was dead and would not start. Called and text 800-battery 7:00pm Saturday informing of no... See more

Rated 5 out of 5 stars

Brandon showed up quickly after my call. He had picked up the battery that fits my car & did the installation . He was very knowledgeable & pleasant to talk with. All in all a great experience. My... See more

Rated 3 out of 5 stars

The service provider was good, worked really hard to get the battery installed. The problem is that the site quoted the wrong battery size, so it didn't fit in the tray despite even after the f... See more

Rated 5 out of 5 stars

The technician was incredibly friendly. My car also got flat tires, and he helped me in pumping it up. Subsequently, we discovered that my car had additional problems. He helped me contact a tow ser... See more

Rated 5 out of 5 stars

Placed an order for a new battery on Sunday. It was installed on Monday morning. The installer was great. He identified another mechanical issue and was able to take care of this as well. Very s... See more

Rated 5 out of 5 stars

I took a chance hiring 1800 Battery, not knowing who they were. The reviews online were fairly positive so I decided to give it a try. My tech arrived on time and was done within 30 minutes. I was... See more

Rated 4 out of 5 stars

If you want a battery replaced quickly without having to tow or jump start your vehicle then this is a go-to company. Easy process through their website and job completed in about 2 hours although I d... See more

Rated 5 out of 5 stars

So easy and fast to schedule online under a safe and secure website. I was skeptical because you have to pay in advance, but the reviews were pretty good, so I went for it. And completely agree with o... See more

Rated 5 out of 5 stars

It all started when I entered my license plate on the website. They found the perfect battery for my car. I didn’t have to guess, and wonder if it was gonna fit. They came out to my work, which was su... See more

Rated 2 out of 5 stars

I really appreciated the convenience that 1-800-CAR-BATTERY offers—having a car battery delivered and installed at your home, workplace, or wherever you are is a great idea that can save time and... See more

Rated 5 out of 5 stars

He was courteous, He let me know how long it was going to take him from where us was coming from. Definitely a great representation for the company. I felt like he truly cared that I got my car runnin... See more

Rated 5 out of 5 stars

I had problems with the battery and worried that they would not come back out under their warranty promises. Reality was just the opposite. They came out and put in a new battery and tested my electri... See more

Rated 5 out of 5 stars

This was the first time 800battery.com. The whole experience was seamless, professional, and worked out great. My technician arrived in the time window they were supposed to, explained everything and... See more

Rated 5 out of 5 stars

I like that I can do everything on my phone and everything is taken care of. I have used the service a couple of times. One of the times my battery was under warranty and I still got the exact same se... See more

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3.8

Great

TrustScore 4 out of 5

415 reviews

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Rated 1 out of 5 stars

Don't use this joke of a company

Don't use this joke of a company. They contract out to complete useless idiots. Had them replace a battery for my daughter out of state in FL. Guy came and replaced it. Problem now was windshield wipers would get stuck in up position. Multiple calls, no show appointments, and finally a fix that now has the wipers hitting each other. Contractor lies, keeps missing appointments and now seems like a mental case with texts he sends. Now I might have to fly down to make sure he is not a threat to my daughter. Instead of sending someone else out to fix it, 800BATTERY sends this incompetent nut job. Horrible customer service!!

September 23, 2025
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Rated 2 out of 5 stars

I really wanted this to work

I really wanted this to work. But despite promising a very short window of response, I placed order at 5:47 pm but heard it was after hours. The next day tech scheduled between 1-3 pm. No updates, no show, I called them at 3:30 and they said they had issues finding a tech. I usually contacted them for any updates , they did not initiate. Went into the next day and they continued to have same issue not being able to secure install tech. I finally canceled almost 48 hours after placing order. They were very accommodating but just couldn’t deliver on their promise.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Placed order for battery delivery with…

Placed order for battery delivery with install. They insisted I need an upgrade of $130. No one showed. They still put through the upgrade payment. No refund. No one answers the phone. No one answers emails. I’ve lost money from missing work and my bank account being overdrawn from charges they said wouldn’t go through

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

Awful company and service

Awful company and service. I contacted a battery replacement for 3-5pm and they couldn’t find a technician at all. I don’t need to explain all the headache this will cause me.

August 20, 2025
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Rated 1 out of 5 stars

I bought a battery from 1-800-Battery…

I bought a battery from 1-800-Battery with an 18 month warranty. The battery died in less than a year. They told me they couldn’t replace it because I had moved to an area that they didn’t service. I asked for a refund of one-third of the cost of the battery (because the battery lasted for two-thirds of the warranty period). Was told several times someone would be getting back to me on it, but no one ever did. Very disappointing. Update - someone from 1-800-battery did get back to me and told me they wouldn't refund any part of the purchase price. They said the warranty is no longer honored since the car was no longer in Florida where I bought the battery, they said if I brought the car back to Florida they might honor the warranty. I told them the car won't run with a dead battery. They said I could have it towed. Thought about contacting the BBB to file a complaint, but then noticed 1-800-Battery is not a member of the BBB, which doesn't surprise me at all.

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

I will never use this company again

I will never use this company again. Mobile tech checked battery and determined that it was not the battery so I didn't purchase a battery. My car still wouldn't start and check engine and other dashboard cautions displayed. Had car towed and dealer said that all diagnostics showed all was fine but after they replaced the battery, the car ran fine and all dashboards cautions deleted! I wrote email and asked for my trip charge to be reimbursed ($100) and 1-800-battery said no and showed me a picture of my battery functioning at 12% which is their standard level of good which is a ridiculous notion! NW of Gilbert, AZ

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Needed a battery quick

I checked all local auto parts places and none delivered along with the installation I needed. I selected Carbattery.com on a fluke and thought I would try it. At first it was too easy so I thought it could be a scam; I looked up the reviews and decided to try it at 7:30 AM-Long story short the battery was replaced and I was on my way by noon. Great service at a fair price.

July 28, 2025
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Rated 5 out of 5 stars

Quick

Quick, efficient service and the tech was friendly and professional. Highly recommend.

July 22, 2025
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Rated 1 out of 5 stars

Takes 6 hours and battery was swapped for no reason

First of all communicating a proper time would be nice. I work in a field where things can be late but I don’t tell customers 3 different times and keep pushing it back because they don’t end up happy. Secondly why would someone be sent to fix my battery when they can’t even figure out if the issue is my battery? It was a blown fuse and I was told my battery was having issues… yea the new battery had the same issue but I wasn’t told that. Wasted 6 hours and 300 then had to spend more to actually fix it. My tow truck driver could even tell me the battery wasn’t the issue but you tech said otherwise.

July 10, 2025
Unprompted review
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Rated 3 out of 5 stars

Tech team did arrive in about 2 hrs

Tech team turned up as scheduled with a battery different than the one pictured and ordered expecting I accept on faith that the delivered battery was better. I did not argue the issue and accepted alternate battery.
Tech team worked very diligently to tighten a faulty battery terminal connector, but ultimately failed. I have no knowledge as to how the clamp was damaged in the first
place.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Service was great

Service was great. The person I talked to on the phone to reschedule from Thursday to Friday was very helpful and fulfilled my request.

Mazzikin Harper was excellent. She arrived removed and replaced the battery in under 15 minutes. She was great.

July 18, 2025
Unprompted review

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