United Kingdom
Review of Box2 Fashion
I have bought several outfits from Box2 over the last 4 years. My latest purchase is as usual fit for purpose, a reasonable price and a pleasure to wear.
Reply from Box2 Fashion
Thank you so much for awarding us a five-star rating! 🤩
Review of The House of Bruar
The article I bought in the sale is perfect for my use., on limited income it is a bonus. Arrived safely. I shall get pleasure great pleasure wearing it. Wish I had discovered H of B sooner as am 78years old!
Reply from The House of Bruar
Dear Mrs Townson,
Thank you for taking the time to leave a review. I am so pleased to hear that you are happy with your order and you were able to secure a piece at great value.
Kind regards,
Jennie - The House of Bruar Team
Review of Evans
I ordered 2 items, 1 needed to return. Unfortunately I don't use technology easily so returned the parcel at Post office costing £4.05p. I then got info that my returned item would be refunded, minus £1.99p, standard. I have tried sending an email to explain but no response. Am disappointed that this has happened.
Reply from Evans
We appreciate you sharing your experience. We're sorry to hear about the return cost and the deduction from your refund, along with the lack of response to your email. We'll investigate this issue to improve our processes. Thanks for your feedback.
Review of Yodel by InPost
The delivery driver didvnot wait for me to answer my doorbell. He dropped the parcel in the porch and rushed off. I could pick it up, thankfully, but had it been heavier I wouldn't have been able to do so. The only company who do deliver and wait to bring in my deliveries is EVRI. I am fed up of these delivery drivers. I am elderly and infirm so need consideration. I also didn't get notification that parcel was being delivered.
Review of DukesHill Ham Co Ltd.
The products I ordered were of excellent quality as expected. Some I have frozen, as I am unable to get out and about to shop and I like to have meat on hand.
My delivery through DPD was a problem but Dukeshil are going to address the problem for me for future orders.
Reply from DukesHill Ham Co Ltd.
Thank you so much for your kind words and for taking the time to leave a review. We're delighted to hear that you're happy with the quality of our products and that you've found them convenient to store and use when needed.
We’re sorry to hear that there was an issue with your DPD delivery, but we're very glad you reached out so we could help resolve it. Ensuring our customers receive their orders smoothly is a top priority, and we’re working closely with our delivery partners to prevent similar issues in the future.
If there's anything else we can do to assist you with your next order, please don't hesitate to get in touch.
The DukesHill Team
Review of Careline365
Harry rang today after I enquired re an upgrade on the current product. Provided in our service charge.
Harry was polite and very helpful and patient in answering my many questions. I have therefore paid for my new product, more in keeping with my needs.
Reply from Careline365
Dear Ann,
Thank you for your kind feedback.
We’re pleased to hear that Harry was polite, helpful, and patient in answering your questions, and that you were able to choose a product that better suits your needs. We will be sure to pass your comments on to him.
If you have any further queries, please do not hesitate to get in touch.
Kind regards,
Alex
Review of Box2 Fashion
I have bought several items of clothing from Box 2 over the last 4 years since discovering the company. I normally ring to order. Always a pleasure to speak and quick delivery. All items have been of good quality and a pleasure to wear. I need to use a wheelchair at times and find the styles very suitable. I always look forward to receive the latest catalogue.
Reply from Box2 Fashion
Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us. We always strive to give our best to help our customers and I'm glad we have been able to do so for these many years 💖
Review of Oak Furnitureland
I was kept informed by text and email of my units delivery time. The unit is perfect forvmy needs and matches my current kitchen perfectly. The delivery people most helpful. Great product.
Reply from Oak Furnitureland
We're happy to hear that you were well-informed about your unit's delivery. We appreciate that the unit meets your needs and complements your kitchen, and that our delivery people were helpful.
Kind regards,
Eloise
Oak Furnitureland Customer Relations - Trustpilot
Review of APC Overnight
The delivery was made to my flat as requested.
The driver was pleasant and helpful
Reply from APC Overnight
Hello,
This is great to hear!! Thank you for your positive feedback.
Jemima
Customer.relations@apc-overnight.com
Review of Evri
The driver did not deliver to my flat. He left 2 parcels in the entrance hall and told member of staff they were too HEAVY for him to deliver. They weren't heavy. Staff then had to deliver but will not be allowed to do so 8n future. Therefore they will send parcels back!
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charlotte
