The driver did not deliver to my flat
The driver did not deliver to my flat. He left 2 parcels in the entrance hall and told member of staff they were too HEAVY for him to deliver. They weren't heavy. Staff then had to deliver but will not be allowed to do so 8n future. Therefore they will send parcels back!
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charlotte