I initially contacted these but decided not to take a policy because you’re not covered in first year, only for accidental death, but if you happen to die by other means they refund your premium payments, how generous. I made it clear I wasn’t interested because I took a policy with a much better company. However I have been harassed non stop by their sales people. To top it off Carol Vordaman is on their tv advert which says it all really, she’s obviously paid to lie !!
December 19, 2023
Unprompted review
Reply from SunLife
Good Afternoon Paul
Thank you for your review.
We are sorry to hear you are unhappy with the Terms & Conditions associated with our Guaranateed over 50 Plan and that you have decided not to continue with your enquiry.
Please accept our apologies for the upset caused by the calls you have received from our partners following your recent enquiries.
However please be assured that throughout our product enquiry pages on our website, and in our Privacy Policy, we are clear about the partners with work with and as to who specifically your details will be provided to in order pick up your enquiry on our behalf. We do not sell any existing customer data to unaffiliated partners.
In order for me to locate your enquiry details and to stop any further contact, I will need some additional information. I have sent you a private request via this website as for data protection reasons such information is not permitted in the public domain. Upon receipt I will be happy to look into this for you and ensure all details are removed.
This company if you don’t read the terms are not a reputable company at all. With the extras they call them which to all travellers are normal they’re not cheap at all! They don’t claim responsibility for altered flight times because apparently the flights aren’t they’re responsibility? By the time I got to booking the holiday it was £300 more for the so called extras. I ended up going on Tui website and they have their own flight, airport transfers, everything which should be included actually is. Also £125.00 cheaper. Keep away from OTB !!
December 15, 2023
Unprompted review
Reply from On the Beach
Good Afternoon Paul
Thank you for your review on Trust Pilot we do appreciate this feedback.
I am so sorry to hear about the flight times changing these things do happen out of our control as you can imagine thing change from time to time with the suppliers so our aim is to get everything confirmed for you as quickly as possible however if the Airline increases the ticket cost and such we do need to make you aware of this.
I've requested further information from you so we can take a look deeper in to this for you - please do respond and we will then be in touch with you to do our very best to turn this around for you.
Kind Regards Andy-M Customer Service Trust Pilot Team
BBC are on they’re way out!! They deserve it too. The reason they have so many different presenters on their channel is because most of them have moved on to better channels!! I can’t believe they are increasing the license fee, the total sh*** they broadcast day after day!! Gary linneker has piped up again about the immigration that the Tory party are implementing. He’s a former football player, what does he know about politics the idiot!! If he’s so concerned about the immigration problem why doesn’t he take some into his mansion that the public pay for and give them refuge! That won’t happen, the bbc will be defunded soon and will be forced to be a subscription channel, they are finished because nobody will subscribe to they’re bias rubbish!!
Very untrustworthy!! They undercharged me apparently last month, then claimed back the payment the following month. I spoke to a Vodafone rep on the phone and I stated it was there fault for undercharging why should I have to foot the bill for their idiotic mistake!! I’ve been a customer of Vodafone for 20 years and I’m disgusted with this treatment, I’m taking this further and leaving this company because of their penny pinching stupidity!!
December 1, 2023
Unprompted review
Reply from Vodafone UK
Hey Paul,
I can absolutely appreciate the confusion and frustration this would cause. We can certainly take a look into this for you.
Please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY so we can put this right.
The itv boss was disrespecting Nigel Farage who is on I’m a celebrity which is a rubbish program!! Apparently he made rude comments about Nigel in a meeting with the itv chronies like Suzanne Reid who’s a complete idiot! He has said this about Nigel but itv are paying him 1.5 million for his appearance on the show! No wonder this channel is going down the pan , the whole lot of the presenters have been there years, not because they’re any good but because they wouldn’t get a job anywhere else, because they’re all totally useless!!
What a shower of sh**!! Stop paying these useless crettings and the so called presenters! What happened to the decent dramas and honest news on this channel?? Tv license £160.00 Netflix. £ 96.00 Apple TV. £50.00 Amazon prime £96.00 The bbc charge double in comparison with other professional outlets, yet constantly show rubbish programs every day. Eastenders One show Bargain hunt Garden rescue You don’t need a TV guide it’s the same junk every day Ditch your license and like the previous reviews state , face the letters, goons appearing at your door.The goons don’t have permission to enter your premises so just don’t answer the door, or tell them not today thanks, or as I told them, Naff off!!!
Total waste of time dealing with Chelmsford branch. I called several times regarding renting properties and whoever answered didn’t have a clue? I did what most people do these days and looked at rightmove . Estate agents take a few photos of your property and put them on right move, they then charge you a large percentage for what? Don’t bother with these money grabbers, I ended up in touch with Parfitt properties, a professional company who doesn’t charge the earth for a proper customer service!!
October 20, 2023
Unprompted review
Reply from Beresfords
Hi Paul, I am sorry to read that you have left a 1-star review for our Chelmsford office. We have searched our entire database and cannot find anything on file with your details. If you would like to provide more detailed information regarding this matter then please feel free to email me directly at sb@beresfords.co.uk and I will be happy to look into this further.
Steven Bond Managing Director - Residential Lettings
I was thinking of trying itvx premium but I’m glad I read reviews. This app sounds terrible! Another money making scam, taking the public for mugs it seems. Thanks for the help everyone I’ll give it a miss and go on Netflix instead 👍
Con!! Have you noticed they’re advertising savings on energy using airiel pods, using a cold wash. Conning bast****! Of course you can save energy on a cold wash, doesn’t matter what washing pods or liquid you use ? They’re all jumping on the bandwagon because of the high energy costs! They take us all for fools!!
Zero rating for a shower of ****! Order delivery damaged. I paid for the item and the money was taken from my account immediately! After a lot of tooing and frowing I was entitled for a refund. Because I paid by PayPal I had to wait 30 days to receive my refund. Avoid this company they’re rubbish!!
September 14, 2023
Unprompted review
Reply from Argos
I am so sorry that you received a damaged item. As you have not placed your order number, I cannot take a look into this for you. However, should you wish to discuss this further, then please contact us on Facebook/Twitter with the following information:
- order number - name - email address - contact number - full billing address inc postcode
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster.
Rylan !! I was shocked to see on bbc sounds a podcast titled Becoming a male model in a woman’s environment and the difficulty! Well Rylan I’ll tell you how you became a male model. Started with a face lift, false teeth implants, desiger hair stylist and beard trimmer. Difficult my A***! Anyone could be a model if they want to pay out a fortune and become a false person! I suppose acting like a woman helps? Kate moss is a natural female model Rylan , unlike a homosexual robot like you !!
I received a leaflet from Tory election regarding voting and it states that Vicky ford is our Chelmsford candidate. There’s a list of political goals . One which I noticed was passionate about keeping open green spaces in Chelmsford. Really? Why are they building thousands of houses in beaulie park on green open landscapes that most locals cannot afford. Londoners are moving into beaulie to save money on London prices. Vicky ford stated how proud she was of the new rail station being built at beaulie, why ? So the the beaulie residents can commute to work! Typical aTory bull !
BBC proms! Why were the European flags handed out to the audience to wave ? We are not in the European Union anymore like it or not!! And it should have been Union Jack flags being waved, especially the day after the queens anniversary. Shame on the BBC!
What a joke! 3500 for a device that isn’t what it’s made out to be, got my grandad one and talk about a confusing device! Customer service is a waste of time. Don’t part with your money people it’s a rip off!!
September 4, 2023
Unprompted review
Reply from OrCam Technologies
Thank you for reaching out to us with your feedback. We take feedback such as yours seriously and constantly strive to improve both our products and our service.
To further assist you, we have reached out to you privately requesting more specific details. This will help us to address your concerns more accurately and work towards a satisfactory resolution.
Your trust and satisfaction are of utmost importance to us, and we appreciate the opportunity to make this right for you and your grandad.
I m glad I read reviews before booking a holiday. I’ve had other tui customers tell me that although flights were cancelled because of technical fault they were unable to get a refund! Out of their hands apparently, so basically you’re stranded for days at the airport until they can fit you in and they keep all the money, even though you’re 3 days late for work and kids late for school. Greed it’s called
September 7, 2023
Unprompted review
Reply from TUI
Hello Paul,
Thank you for taking the time to leave us a review. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction.
I'm sorry to hear that you feel this was following some information regarding flight delays/ cancellations.
Flight delays and cancellations unfortunately occur for a number of reasons, and whilst we appreciate that they are extremely frustrating- they are situations that we are unable to avoid.
Each customer who is affected by such a delay or cancellation to their flight would be notified by us for the reasoning behind this, and should this be a circumstance where we can compensate - then we would provide further details to enable you to claim.
Closed my account! I saw a documentary on Netflix, Amazon along with many companies are selling counterfeit make up products from China, these can be dangerous and harmful to skin!
Can’t believe all these 5 star reviews? You’re paying them to provide a service which they should complete. Read the small print before committing, ie additional charges if you can’t go to Andover for a service. Like a previous customer states , greed and profit is all they’re interested in , not your family bereavement
July 3, 2023
Unprompted review
Reply from Pure Cremation
Dear Sir/Madam,
We would very much like the opportunity to discuss this with you and would like to invite you to contact us at 0800 033 7737 or via email at customercare@purecremation.co.uk, so we can understand your situation. In the meantime, we are genuinely committed to providing a high level of care and support to all our customers. When a customer entrusts us with such an important service we do all we can to ensure an excellent customer experience is delivered and have invested very heavily to ensure this is the case.
Our Trust Pilot reviews are based on our customer experiences, and we have worked hard to earn the thousands of 5-star reviews that we receive from genuinely happy customers. We are very proud of the care and attention given by all of our team members who at times have very difficult roles in supporting our customers through sensitive and traumatic times. We are also proud that our teams work very hard to earn the feedback that 95% of the families who have used our services say they would recommend us. However, we are "human" and don't always get it right, but we will work hard to rectify any problems and make amends. We change and improve our service based on customer feedback.
We have also worked hard with the FCA, our regulator, to ensure that our customers are provided with all the information they might need in a transparent and clear approach, both as an information guide and on our website, this then helps our customers to decide if our service is suitable for their particular needs.
Please do get in touch as we would like to understand your comments and see if there is anything we can do to remedy them.
Read the telegraph regarding Coutts bank closing down Nigel farage bank account. Coutts run Nat west. People are concerned now because of what happened, they closed his account because of his political views. Andy Griffith mp is bringing this case up in parliament, he says it’s a disgrace that a bank can do this! The public own 36% of Nat west and when the banks went into financial problems all those years ago we the tax payers bailed them out!! I’m closing my Nat west account, watch out people and keep an eye on the outcome of Nigel Farage case, it’s going to be big news!! Paul
Co op in Chelmsford Newspapers never arrive in the morning on time, oh you get three pounds off your first shop with your club card, basically because of the cost of this co op that’s two items. The meals are sub standard too. I go to Tesco express up the road, guarantee a newspaper and with a club card there’s no limit of discounted items, much better quality of meals too. Co op are sub standard shop !! Rubbish
Another sex scandal!! Apparently a well known bbc presenter has been sending explicit photos to a young man. Wouldn’t be the first pervert working for the bbc would it!