Germany
Review of SHEIN
Never thought I would buy products exported from China, but I have to say that the price and the quality is pretty good. Didn’t expect the high volume of variety so it’s nice to know that such a company exist without any kind of problems of return policy. I can recommend this company.
Review of Lampenundleuchten.de
Review of Edgard & Cooper
Good food for my dog
But but but!!! When you order online and apply discounts and want to pay, you get screwed and the discounts don’t apply and on top of it they charge almost 9 € for delivery!!!! All this when you’re pressing the last button without any warning. A scam of a company horrible customer service that never answers. PayPal has gone now to the legal department to deal with why they try scamming you when ordering online too bad the food is good. Everything else is horrible.
Reply from Edgard & Cooper
Hi Tia,
Thanks for taking the time to share your feedback, we're truly sorry to hear about your frustration.
Just to clarify: in the UK, we offer free shipping on all orders over £20 (subtotal, before discounts). If your order didn’t meet this threshold, a shipping fee may have applied. We're sorry if that wasn’t clear at checkout, we’ll share your feedback with our team to improve the user experience.
Regarding your discount code:
It sounds like the code you used was valid only for first-time orders. If you've ordered with us before, that would explain why it didn’t apply. We're sorry for any confusion! For future promotions, feel free to sign up for our newsletter, we regularly share great offers and updates there. 📰
As a loyal customer, you can also collect points in our loyalty program and redeem them for tasty rewards and discounts:
👉 https://www.edgardcooper.com/en/loyalty
Or, if you're looking for long-term savings, our subscription service gives you an automatic 5% discount on every order, plus more flexibility and perks:
👉 https://www.edgardcooper.com/en/subscriptions
We’re sorry again for the frustration and hope we can turn your experience around, we’d love to continue providing your pup with food you both love.
Wishing you and your four-legged friend a fantastic day! 🌼
Review of Glaseyewear
Reply from Glaseyewear
Thank you so much, Tia! 💛 We’re thrilled you love the style of our glasses — making eyewear both beautiful and functional is what we’re all about. - The GLAS Team
Review of Glaseyewear
I’ve tried many many reading and sunglasses in my life. I’m traveling the world in the United States to . Europe to Asia to Russia to South America. Tried almost every single known brand on the face of this earth, including the overpriced fancy Shemanski, Fendi, Tom Ford, Christian Dior, Rayban, etc. and actually after over 50 years I am more than happy with this brand. It seems to understand the taste of a true woman the glasses alone can cover up the face on a bad face day and accentuate our beauty with the right outfit it’s a perfect combination of class color shape and practicality looking forward to more shapes rectangular maybe more round maybe more 70s and definitely a lot more options would be great for men as my husband is very anxious to also order.
Reply from Glaseyewear
Thank you so much for this beautiful and generous review. It truly means the world to our team to know that our glasses not only meet your needs but also make you feel empowered and confident. We were especially touched by your comment about our brand understanding “the taste of a true woman” and that our glasses can accentuate your beauty—even on a “bad face day.” That is exactly what we strive for!
Your extensive experience with different brands and your kind words about the perfect balance of class, color, shape, and practicality are the highest compliments we could receive. We also love your suggestions for new shapes—rectangular, rounder frames, and even ‘70s-inspired styles are already on our radar, and we’ve passed this directly along to our design team. Please also let your husband know that more men’s options are on the way—we’re just as excited as he is! Thank you once again for being such an important part of the GLAS family.
Your support and feedback inspire us every day. - The GLAS Team 🫶🏼
Review of Burga
Good product quality. Great big option on design. But, the prices are just too high still. I took personal time to give them professional feedback, and I didn’t even get a thank you discount in return. Talk about using people from marketing for free. I wasn’t very happy about that.
Review of Breuninger.com
If you’re looking for brand or luxury names, this is one of the best addresses to Stop & Shop at in Germany. Find their quality of products and customer service is top-of-the-line even if you’re not satisfied with your product, they will make sure to take back to the product and keep you as a long lasting customer.
Review of Morgen is Nu
No professional awareness of customer needs!!!
Reply from Morgen is Nu
Hello Tia,
Thank you for your feedback and sorry for any problems you experienced with our products or our customer care. Of course that's not our intention, but there have been a lot of ambiguities in our communication that we wanted to look into.
Food safety is a very important part of our company. In the EU there are 14 official allergens and each and every one is prominently indicated on the website and packaging. We also have all certification and documents from our suppliers where we can guarantee that there are no hidden ingredients or other harmful substances in our products. If you experience symptoms from one products we always dig into it, but there has been a lot of information that we didn't receive from you on this matter and we where waiting on information from our supplier and quality team.
Sorry to hear our service wasn't what you expected on this matter, but our knowledge and communication about food safety is usually what customers appreciate from us. We just contacted you with a solution and hope we can solve this.
Review of NOTINO DE
I use Notino Almost every time due to its amazing price offer, and the wide variety of products. Everything from my Estée Lauder day to my hair products from wow. Fast delivery and moneyback guarantee is very important to me. That’s why I shop here all the time.🤩
Review of flaconi Deutschland
This is the only website I use after trying multiple others to order cosmetic products, hair care products as well as perfume. Fast delivery best price. Very huge product variety and the best is you get your money back if you’re not satisfied. No questions asked! 😁
Review of Faccelove
Scam Chinese products!!! Do not buy!!!! With the Mascara my lashes fell out!!!
liars ! Claiming that you get your money back under conditions that the products are not opened so how the hell do I know if I’m able to use the product if I have an allergy or if I have some kind of reaction to the product without opening it after I had claimed that I had a reaction and an allergy to the product they said they will not return my money no matter what this is illegal. I know my rights and this is already gone to PayPal legal department. I will be fighting this and make sure that this company closed his doors and never ever is allowed to sell any products to any Europeans
Review of Marks and Spencer
WARNING
If you live in Germany, and you have respect for yourself and put a lot of trust on an online company to deliver quickly and if needed, return your money when you’re not satisfied with the products, then this is definitely not a company to buy from !!!!!
I bought some products in December , wanted to simply exchange him for another size, and wound up having to wait almost 3 months for a refund to which they also decided to take 10% of the value of my things for logistics!!!! Horrible customer service unfriendly liars claim claiming that they need 35 business days upon receiving products that have been in their possession for almost 2 months to refund you your money!!
Scam in the world!!!
Marks & Spencer’s should be ashamed of themselves
Review of Marks and Spencer
If I could give out zero stars, I would! This is probably the worst company that is legally allowed to do business. When you send back items first, it takes almost a month to get it into logistics correctly then another 35 business days until they book your refund. This means when you return something that it could take up to two months to get refunded for some products that have already arrived in one week to this goddamn company that should burn in hell!! This is a huge warning do not buy anything for Marks & Spencer’s online! Their customer service responds in 48 hours only to tell you that they’re going to return your refund and 35 business days so let me please explain to you one more time that it’s not two months you can wait up to three months for a refund because 35 business days would actually. Stay away from Marks and Spencer’s
Review of BURGA
Be Careful when buying these products. Number one they’re overpriced for their quality number two. The return policies is absolutely horrific. You have to pay international fees within Europe for instance for an XS package I had to pay €20 to have a track package sent back for a €65 complete valued package. they don’t warn you that they don’t accept returns on their cost or for at least a exchange of a product instead, you get stuck with products that are not suitable for your use and you are forced to pay this high return fees. I have contacted customer service to which they pretty much tell you to send back the items to Lithuania on your own cost, offering no discounts nothing
Reply from BURGA
Hello,
We’re genuinely sorry to hear about the experience you’ve had. Ordering the wrong case by mistake is already frustrating, and we understand how the added return shipping costs made the situation feel even more disappointing.
While our return policy does ask customers to cover the cost of sending items back to us, we’d still love the opportunity to take a closer look and see if there’s anything we can do here.
We’ve sent a request via Trustpilot to get your order details - hoping to hear back from you so we can review this further. 🤍
Best regards,
BURGA
Review of BEAUTY BAY
5% Squalane + Grapeseed Oil Serum Hybrid is a must have beauty program!!! It really makes your skin shine!! And the Liquid Cream Blush Bonbon is amazing blush!!!!
Reply from BEAUTY BAY
We're so happy to hear that you're enjoying the 5% Squalane + Grapeseed Oil Serum Hybrid and the Liquid Cream Blush Bonbon. We appreciate you taking the time to share your positive experience.
Review of Marks and Spencer
Living in Germany and ordering online was a god Damm nightmare!! Don’t order from them online!!!! I’ve received items way too late (over 3 weeks) and their return policy is 35 business days. What the hell kind of shit is that? I have never heard of such an illegal return policy. I’ve taken this to PayPal legal department and I highly recommend to stay the hell away from marks and Spencer’s.!!
Review of Alza.de
Excellent electronic online shop. Fast service great prices.
Review of Lulutox
I tried Many kinds of teas, but this one has a very important ingredient for bloating and really losing weight is a dandelion leaf. It may seem pricey, but the tea is delicious and very healthy. I drink it on a regular basis and I have lost weight.
Reply from Lulutox
Hello Ten,
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying our tea and finding it both delicious and beneficial. It’s fantastic that it has become a regular part of your routine.
Your kind words about the ingredients and the quality of Lulutox Detox tea mean a lot to us. Should you have any questions, suggestions, or need further assistance, feel free to reach out to our support team at customercare@lulutox.com—we’re always happy to help.
Warm regards,
Lulutox Team
Review of BEAUTY BAY
Excellent products (grape seed oil) and fast delivery!!! If You’re looking for a glow products with grapeseed oil and serum are the ones for you
Review of Cosmeticexpress
Habe sogar ein Geschenk bekommen (nuxe beach bag)
Reply from Cosmeticexpress
Vielen Dank für die positive Bewertung und Ihr Vertrauen.
Ihr CosmeticExpress Team 🖤
