Fantastic service from start to finish
Having recently bought a plug in hybrid, I needed to get a charging point fitted at my home and the choice and information online was a bit overwhelming. In the end, largely driven by price and having a Halfords loyalty card, I went with Cord and couldn’t have been more pleased. From the minute I placed the order the communication has been excellent, particularly by phone, and the fitting yesterday, just 9 days after placing the order, went smoothly with follow up courtesy calls. There was a slight glitch getting up and running on the app but this may have been impacted by the Vodafone outage yesterday and it was quickly resolved and I have been using the charger already without any issues.
I really can’t recommend them enough - felt like a personal service.
Reply from Cord EV (Cord Power Technologies Ltd)
Hi Heather,
Thank you so much for your amazing feedback
We’re absolutely thrilled to hear how happy you are with your experience—from navigating the initial decision to install a charger, all the way through to a smooth and speedy installation just nine days later. It’s fantastic to know our team’s communication and personal touch made the process feel easy and reassuring.
We’re also glad the app issue was quickly resolved and that you’re already up and running with your new charger. Your kind words about our service truly mean the world to us.
Thanks again for choosing Cord—we’re so pleased to have been part of your EV journey!
- The Cord Team