Glenn Spelling

Hi Glenn, we’re truly sorry to hear about your experience — that’s definitely not the level of service we aim to provide. Trade copier reliability is something we take very seriously, and what you’re describing shouldn’t be happening. Please reach out to our support team at support@tradesyncer.com with your account details so we can investigate this right away and make things right.
We appreciate your feedback and the opportunity to fix this for you.
— Tradesyncer Team

We’re sorry for the inconvenience. Our team is continuously improving the platform with updates to ensure a smoother experience every day.

Hi Glenn,

I sincerely apologise for the unacceptable situation where your parcel was delivered to your neighbour despite you being at home, causing unnecessary frustration and inconvenience. This careless mistake is entirely inexcusable and falls far below the standard of service you rightfully expect and deserve. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure timely, accurate, and properly managed deliveries in the future. Your feedback is invaluable in helping us make these improvements.

Thank you ever so much Glenn! Amazing wins as well 🔥🔥

Hi Glenn,

I'm sorry to read that you are feeling discontent with regards to the service you have received, this is certainly not the service that we aim to provide and I can appreciate the frustration this must have caused you. Could you please send the full details on the complaints form via the link below and our team will assign a case handler to investigate this accordingly.

https://www.rac.co.uk/complaints

Thank you,

Cara

Glad to hear it, thank you Glenn!