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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's customer service, highlighting the speed and professionalism of the support team. Many reviewers specifically mention individual support staff by name, expressing gratitude for their patience, clarity, and ability to resolve issues quickly. Consumers appreciate the prompt responses and the genuine care shown by the support team in addressing their concerns. People find the services to be excellent. The platform is user-friendly, and the rules are clear and easy to understand, contributing to a smooth trading experience. The company's response time is highly valued, with reviewers noting that their queries are addressed promptly and efficiently. Staff members are consistently described as friendly, helpful, and professional. However, opinions on payment processes seem to vary, with no strong consensus among reviewers.

Based on these reviews

Rated 5 out of 5 stars

My advisor, Fausi, treated me very kindly and quickly, and fully addressed my concerns. Thank you so much for being so empathetic! Mi asesor, Fausi, me atendio con mucha amabilidad, rapidez y solucio... See more

Rated 5 out of 5 stars

So far having a good experience with My funded futures. Their support is very good and responsive, reasonable rules and prices. I'm about to request a first payout, expecting it to go smoothly. So f... See more

Rated 5 out of 5 stars

I had a problem earlier today when purchasing a new 50k eval. The payment went through on my banks end but didn’t register through MFF. I almost bought a second one but I decided to instead email MFF... See more

Rated 5 out of 5 stars

Myfundedfuture is a game changer. Have no complains at all. I have 3 yrs in the business and I had my share of other companies. Super fast payouts down to few minutes. Fast and reliable support team,... See more

Rated 5 out of 5 stars

There was a problem with a challenge still showing up on my account even tho i had failed it days ago, Ike solved my problem very quickly and made sure if I had any other concerns. Truly appreciate Ik... See more

Rated 5 out of 5 stars

I needed help with some payment processing and bought 5 accounts but only got 4 activated, I let support know and Ike responded and sent me my fifth account within less than 10 min! Thank you so much... See more

Rated 5 out of 5 stars

I want say a big Thank You to Stephanie from MyFundedFutures support team. I got an issue on my last funded account which was not able to execute trades, I just asked help in the support chat, I pro... See more

Rated 5 out of 5 stars

Pratap was invaluable in helping me fix an issue with market subscription settings. He sent clear directions that made it a super easy fix. I have nothing but positive things to say about this prop fi... See more

Rated 5 out of 5 stars

I bought a 50k eval account, passed in 3 days and requested a payout in 5 days, needless to say it was a fast process as it took only 15 minutes for the payout to be sent. During this journey I was a... See more

Rated 5 out of 5 stars

I have been using MyFundedFutures for a month, and my experience has been great. Tech support answers very quick and fix issues very fast. Big thanks to support lead Pilot, who helped me get ver... See more

Rated 5 out of 5 stars

I needed to visit my ill mum and would not have been able to trade during that time. Davi annotated my funded account against the inactivity rule. Quite sympathetic of MFF team, most especially Davi f... See more

Rated 5 out of 5 stars

I spoke to Yasser today to get some clarity on Buffer levels, considering I am about to process my first payout. Yasser was quick with clear information to answer my question and made sure I understoo... See more

Rated 5 out of 5 stars

I find the support at MyFundedFutures to be very friendly and helpful. Steph was especially kind and took the time to explain everything clearly and patiently. The rules are well-structured and eas... See more

Rated 5 out of 5 stars

Kyle with support was very quick, detailed, and helpful with my connection issue. He asked me to send a screen shot of my screen and he knew exactly how to correct my connection to get me trading.

Rated 5 out of 5 stars

Ike was exceptional in his response to my query. I was curious if I had passed my evaluation phase and he was quick to note that I had yet to pass the consistency rule. He was thorough in the explanat... See more

Rated 5 out of 5 stars

Oliver guided me through a user error that couldve jeopardize everything. Oliver was calm and collected the entire way and resolved the issue within minutes. He deserves the Praise!

Rated 5 out of 5 stars

Ike is great! The rep that I chatted with (Ike) was patient and extremely prompt with helping me address my data connection issue. The entire experience took 5-10 mins when previous issues took me... See more

Rated 5 out of 5 stars

Support works really great, MURPHY helped me and explained me everything concerning to consistency rule. Thus this is a huge appreciation to himself. Thanks a lot

Rated 5 out of 5 stars

Ike was very nice. Very quick and helpful answers, didn’t felt like he was just trying to get rid of me quickly compared to other asistants of other propfirms

Rated 5 out of 5 stars

So Far So Good. Nihar from customer Support was very helpful and professional. Also de youtube channel for New York session and Asia session with Stephen are solid.

Rated 5 out of 5 stars

Very quick and responsive feedback from the MyFundedFutures help team. Specifically Miracle who helped me and answered my questions promptly and directly. Great work from her.

Rated 5 out of 5 stars

About to take my first payout. I absolutely love their core account and everything about it from the rules to the price. Definitely one of the easiest challenges out there. Their support is top notch... See more

Rated 5 out of 5 stars

So far everything is excellent with MFF. Clear transparent rules, support is swift and knowledgeable (Sony quickly answered my questions)

Rated 5 out of 5 stars

I would to give a huge shoutout to Ike who was so helpful in answering all the queries that I had in a very friendly and timely manner. Shout out to his services at MFFU gave me the exact responses th... See more

Rated 5 out of 5 stars

Great response time from both Ike and Murphy on helping me resolve my issue of getting a refund. The policy is quite clear and my request was handles without any delay. One of the best help desk exper... See more

Rated 4 out of 5 stars

I love the fact that the interactions are human, really friendly, professional, and that they always do their best in helping me solve the problem. Hannah was very helpful, even though she wasn't able... See more

Rated 5 out of 5 stars

I DID NOT KNOW TRADING ENDED AT 4PM EST THE AGENT ANSWERED MY QUESTION I NORMALLY DONT LIKE TO TEXT QUESTIONS BUT THIS WAS VERY EFFICIENT

Rated 5 out of 5 stars

Wonderful and professional Prop firm site, Got paidin seconds. Going to stay with this prop firm as long as i can... This guy, EMMANUEL is a wonderful Support. Helped me with everything.

Rated 5 out of 5 stars

It was great communicating with Fauzi he gave good insights about how the transition to live goes which helped me know about it

Rated 5 out of 5 stars

Michel and the team did a great job with my request the are great with there response time and will always makle sure that any issues are solved

Rated 5 out of 5 stars

They are a great firm , trading with them for quite some time . Excellent customer support . Quick and always willing to help. Ram

Rated 5 out of 5 stars

SKYNYRD honestly was the one that helped me a lot today (also Frank yesterday) but today SKYNYRD resolve my whole issue and reply extremely fast, thank you so much!

Rated 5 out of 5 stars

MFFU always have very good customer support even after hours, “SKYNYRD” assist me pretty fast to answer my queries, Thanks have a great day. I also like to take this opportunity to comment on their... See more

Rated 5 out of 5 stars

I was helped by Michael, who was very kind and patient. He explained step by step how to resolve my account connection issue. I finally succeeded thanks to Michael. I couldn't be more grateful to him.... See more

Rated 5 out of 5 stars

Shaad is a real guy helping guy caring guy everything this man has everything give him a raise definitely this guy deserves it not gonna lie best guy I ever met the time I had with me insane

Rated 5 out of 5 stars

I am currently completely satisfied with the prop firm MyFundedFutures!! The rules are clear, the plans are excellent! I was assisted by Shadd and he promptly resolved my request!! Thank you very mu... See more

Rated 5 out of 5 stars

I cleared my account but due to some error it got closed automatically. So therefore I reached out the customer care , once time they failed but on reaching out second time, they resolved the error (... See more

Rated 5 out of 5 stars

I'm very grateful to Kyle. He helped me very quickly and was able to resolve my account access issue. I really appreciate it. You're excellent!

Rated 5 out of 5 stars

As always, it's a pleasure to work with MFF. I've been with them for months. They're always committed to all traders. I've already received payments and they're very punctual. Michael helped me very k... See more

Rated 5 out of 5 stars

I want to thank Sony, the customer service agent who helped me. They were quick and meticulous in answering my questions, which really put my mind at ease. Thank you so much.

Rated 5 out of 5 stars

Oliver was incredibly helpful in resolving my NinjaTrader connection issue with MFF. Even though the platform showed a green connection dot, my account and data weren’t appearing. Oliver quickly iden... See more

Rated 5 out of 5 stars

Ike from MyFundedFutures provided excellent support. He helped me connect Tradovate to NinjaTrader and fixed my chart loading delay quickly. Very professional, friendly, and attentive. Highly recommen... See more

Rated 5 out of 5 stars

I’ve been with My Funded Futures for a while now, and what truly stands out is their amazing customer support. Every time I’ve had a question or issue, their live chat team has responded quickly,... See more

Rated 5 out of 5 stars

Good service. I want to give a special shoutout to Ike for the amazing service! Ike was professional, friendly, and went above and beyond to make sure everything was perfect. If you're looking for so... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I just want to say a big thank you to Skynyrd from MyFundedFutures! He helped me with my KYC verification and was super fast, polite, and professional with his emails. Everything was handl... See more

Rated 5 out of 5 stars

I just wanted to take a moment to thank Ike from the MyFundedFutures support team for the excellent help and quick responses. He was patient, professional, and explained everything clearly about the... See more

Rated 5 out of 5 stars

I had an issue that required me to take a short break from trading, and Ike from MyFundedFutures handled my situation with great understanding and professionalism. He responded quickly, showed genu... See more

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Company details

  1. Alternative Financial Service

Written by the company

MyFundedFutures is a trader evaluation services firm in the futures funding industry


Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 0% of negative reviews

Typically replies within 1 month


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Rated 5 out of 5 stars

I had an issue with receiving my…

I had an issue with receiving my account with mffu recently, but they usually give my accounts super fast so i contacted support and my goat Caramel responded to my message hella quick and got me my account. Caramel you my goat, appreciate you and the entire mffu team. Great customer service and prop firm. Give Caramel the goat a raise and a promotion 🙏

October 12, 2025
Unprompted review
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Rated 2 out of 5 stars

7 days Inactivity rule

7 days Inactivity rule, what a joke. Had some health issues and had to spend 10 days in the hospital, my funded account was breached for not having placed a trade for 7 days. Even after talking to customer support for a while, telling them I can even send the my medical bills as proof, they to not care for a single second. I got reffered to their rule on the website over and over again, showing no understanding at all regarding my situation.
Don't do anything wrong, they won't forgive you.

Will not buy new accounts from them and stick to Topstep and AlphaFutures.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Caramel Saved me.

I had a problem earlier today when purchasing a new 50k eval. The payment went through on my banks end but didn’t register through MFF. I almost bought a second one but I decided to instead email MFF support. CARAMEL, helped me out very quickly. I wasn’t expecting it either since it is a Friday night… but, Caramel was able to fix my account problem very quickly and get my new account up and running. Thank you very much to the great support team, and a special thank you to you Caramel!

October 10, 2025
Unprompted review
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Rated 5 out of 5 stars

They are a great firm

They are a great firm , trading with them for quite some time . Excellent customer support . Quick and always willing to help.

Ram

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Ike Review

Ike was very nice. Very quick and helpful answers, didn’t felt like he was just trying to get rid of me quickly compared to other asistants of other propfirms

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

MyFundedFutures support team

I just wanted to take a moment to thank Ike from the MyFundedFutures support team for the excellent help and quick responses. He was patient, professional, and explained everything clearly about the profit lock and withdrawal process.
I really appreciate his support — it made my experience with MyFundedFutures smooth and positive. Great job, "Ike" 👍

October 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Myfundedfuture is a game changer

Myfundedfuture is a game changer. Have no complains at all. I have 3 yrs in the business and I had my share of other companies. Super fast payouts down to few minutes. Fast and reliable support team, thanks to EMMANUEL for responding in a timely manner with all the answers to my questions. I give MFF 5 starts !!!

October 10, 2025
Unprompted review

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