NL

Hi there,

Thank you for taking the time to provide your feedback as it helps us improve.

If you need any help, you can always reach us at help@withplum.com.

Our team will be more than happy to assist you!

Thank you for leaving a review and making us aware of this. If you could contact us via our live chat or email us at help@moonpig.com we will happily look into this for you.

Thank you for your feedback. We are very sorry to hear that you are dissatified. Please feel free to contact our customer service team with your concerns, so we can resolve whatever issues you may have.

Best regards
Your Tikamoon Team

Hi there, I would really like to help you with this. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number and a link to the review? Thank you, Yodel Social Media Team.

Hi Mr Lockley, thanks for your time on the phone just then. We are just looking for a bit more information regarding your comment on the non existent communication to help us improve. We do send an order confirmation email and an order dispatched email so you can follow the journey of your order, and I can't find any other correspondence from yourself. If you could provide further clarification that would be great. Kind regards, Elesi Customer Services.

Hello Nath,

Thank you so much for your feedback! I'm so glad that you're pleased with your Cazoo experience!

Kaycee
Customer Support Specialist

Hi, we're sorry to hear about your experience. Please could you email support@pod-point.com with "[Trustpilot Review]" as the subject line, your full name & the postcode associated with your order? That will make it possible for us to look into this - which we'll do as a priority. Thanks, Pod Point

Good morning Nath,

Thank you for taking the time to leave us this review, we really appreciate your honest feedback! Feedback is what helps us grow as a company to know what's good, what could be better, and what we need to take a hard look at.

We're deeply sorry to hear that you were not happy with the service provided by our Brand Ambassadors and that you have decided to close your account as a result. I have passed your feedback on to our team, and we will continue to make improvements and ensure every customer receives the high quality of service we expect. Thank you for giving us a chance, and we're truly sorry it hasn't worked out.

Kind Regards,

The Modern Milkman

Thanks for your review anyway Nath! See you again soon :)

Best,
Craig

Hi Nath,

We are sorry to hear you were unhappy with your experience with Unbiased.

We would really like to find out what went wrong so that we can help you.

Please drop us a line at contact@unbiased.co.uk to get your issue resolved.

Kind regards,

The team at Unbiased

Hi Nath

Thanks for taking the time to leave your review.

Whilst I'm pleased to see that you though our delivery team were good, I'm sorry that you're not impressed with our communication and that you weren't impressed with us overall. This would be disappointing for any retailer to hear, but this is especially disappointing as we pride ourselves on providing as much information as we can to our customers.

We don't have any notes from a conversation that we've had about this and I can't see any details relating to a problem, so I'm not sure what may have happened here. We acknowledge that things can go wrong from time-to-time, but we'll always do what we can to learn from them and continue improving. If you get a moment, please contact us via your preferred method and please let us know what we could have done to make this a 5 star experience.

Kind regards,

Stewart - ao.com

Sorry to hear you feel this way, if you would like get in contact with us on 01202850240 or by emailing customerservices@farrow-ball.com, detailing your concerns we can investigate further. Thank you, Alex.