United Kingdom
Review of CEF
The staff are generally really friendly and helpful. But why is it. You make the effort to visit a shop in person, order something and it takes 1-2 weeks to arrive. But if you order something at home it comes the next day
Reply from CEF
Thank you very much for your review and feedback.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Review of LV=
I sadly have an EV of which seemed hard to ensure. But now it seems others insure them like LV
Process seems easy enough
So far all ok
Reply from LV=
Thanks for leaving us a review, we're happy to hear that went well for you :) Many thanks, David.
Review of Trustpilot
Review of Dx Delivery
Worst delivery company ever. Delivered Xactly apparently. Clearly like their illiterate spelling this company couldn’t deliver a poo to a toilet. They lie, and lie even more. Absolute joke. Make Evri look exceptional
Review of Reina Designer Radiators
This company can’t even be honest about dispatching items.
You waste your own time and money waiting for them to deliver items
Absolute sack of shite, do not give your money to these clowns
Reply from Reina Designer Radiators
Dear NL,
We’re truly sorry to hear about your experience and completely understand your frustration regarding the delay in receiving your order. However, we’d like to clarify that Reina is the manufacturer, not the supplier or reseller. The dispatch and delivery of items are managed by the reseller you purchased from, and we regret that their service did not meet your expectations.
At Reina, we hold our reseller partners to high standards and take matters like this very seriously. Please reach out to our UK Head Office at info@atayglobal.com or via telephone so we can investigate this further. We want to ensure our resellers uphold the level of service that reflects our brand values and commitment to customer satisfaction.
Once again, we sincerely apologise for your dissatisfaction, and we appreciate the opportunity to resolve this matter.
Best regards,
Reina Team
Review of DJI | Hasselblad UK
Unlike the main DJI website and customer servixe that is a joke
DJI retail are actually decent
Shame main DJI are 💩
Thanks to Hayley/Hayleigh/hejlee for her help
Reply from DJI | Hasselblad UK
Dear Nath,
Thank you for your feedback! We’re glad to hear that you had a positive experience with DJI Hasselblad Official Retail UK, and we appreciate your kind words about our team, especially Hayley.
If you have any further questions or need assistance, please don’t hesitate to contact us at info@dji-retail.co.uk or call 0800 058 4109. We appreciate your business and look forward to serving you again soon!
Warm regards,
Customer Service Team
DJI Hasselblad Official Retail UK
Review of Laced
Reply from Laced
Hi,
Thanks for your review. We are thrilled to hear that you are happy with the service you received.
We hope you love your new sneakers.
Thanks,
Laced Team
Review of Yodel by InPost
Delivery driver was lovely, but the app and updates are shockingly 💩 💩 💩 ,
Reply from Yodel by InPost
Hi there, I understand that you are not satisfied with the service provided to you. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Premium Credit
Rubbish if I had more time I’d swatch for better house insurance
Website is gash
Reply from Premium Credit
Good morning, thank you for contacting us. We collect the monthly direct debits on behalf of your insurance provider. Utilising our services enables you to spread the cost of your insurance premium over a longer period, opposed to a one-off payment. Should you require further assistance please contact us via telephone 0344 7369820 or via email Help.Centre@pcl.co.uk. Kind regards.
Review of Parcelhero.com
Website was an absolute nightmare kept crashing kept not accepting my post code
Ups was fab tho
Looked alter and could have got it cheaper directly from UPS!!!
Reply from Parcelhero.com
Dear Nath,
Thank you for taking time to leave us a review. At ParcelHero®, we're always looking to make things better, so we'd love if you could leave some suggestions on our user feedback survey below.
https://parcelhero.com/feedback
Kind Regards,
Jane
The ParcelHero® Team
Review of FFX
Reply from FFX
Hello,
Thank you so much for your positive review, your feedback is greatly appreciated!
Enjoy the rest of your week!
All the best,
Dan Hall
FFX
Review of Thomas Sanderson
Come out to discuss shutters
Sold the wrong type according to the surveyor
Cancel order as they don’t work within 24 hours
Now these money grabbing morons are refusing my refund of my deposit saying I have to pay a surcharge
How about no
You miss-sold me the wrong product
Absolute morons
•update•
I didn’t contact you as requested as there was no point.
Reply from Thomas Sanderson
Hi Nath,
Thank you for your review.
We would really like to look into this for you, i have requested your details.
Thanks
Emily
*Update**
Hi Nath,
We have not received your details as requested. Sadly, we are unable to investigate any further.
If you could give our customer care team a call on 0800 014 2525 (Mon-Fri 9am/5pm), we can then review your account and help with any queries or concerns you may have.
Thanks
Laura
Review of Footactive
Reply from Footactive
Dear Sir, We are sorry to see your negative review. We do work hard to make sure our insoles are a produced to a high standard. If there is a fault with your product perhaps you could contact us directly so we can resolve it.
Regards
FootActive
Review of UK Timber Limited
Quality very good. Communication ok. Delivery dates and when it’s ready is a bit of a lottery but otherwise fine
Review of Axminster Tools
On line service is rather dire poor communication (. Emails ) slow service and items arrived late and on different days. Shops are fine but online I’ll avoid. Much better online tool shops
Reply from Axminster Tools
Dear Nath
Thank you for your review and I am sorry that our service was not upto our usual high standard on this occasion.
We do not despatch orders over the weekend and I understand that you have now received all of your parcels.
We do not want any of our customers to be disappointed with our service and I hope that you will order with us again and give us the opportunity to show you that we can deliver on time.
Kind Regards
Kerry
Customer Support Advisor
Review of DPD UK
Drivers great. But the rest is a JOKE. Never ever ever use DPD for packages with more than one package as they never deliver more than one item!! Happens every time and now I’ve lost a days work due to these 🤡 s
Review of Appliance City
Reply from Appliance City
We are sorry that you were confused by your buying experience. We would be interested to know the reasons for this.
Review of Grind
Over hyped. If us knew about the company that makes the machines I’d have ordered directly from them. Claims it’s pods are better than the alloy ones.
But if you £10 you can get a simple device that removes coffee from the alloy pods so you can use the coffee in the garden and simply put the alloy in the recycling bin.
Loads of other companies do pod schemes which are cheaper.
Sorry Grind but I’ll not be using you again
Reply from Grind
Hey Nath - thanks for leaving your review, although I'm sorry to hear you've been disappointed with compostable pods. We definitely think our pods are better than aluminium & reasons for this are:
- Our pods are made in a circular process - they are made from food waste, things such as potatoes and corn, before being certified to break down in 6 months.
- Aluminium extraction requires a significant amount of energy, pumping out unsustainable amounts of emissions and causing devastation to surrounding areas.
- We charge a premium as we work coffee prices out directly with the farmers & engage with them to make sure they have security in their coffee production, well above fairtrade prices and industry norms.
There's lots of other reasons why so please do email us shop@grind.co.uk if we can help further! 🙌
Review of D&M Tools
Can’t really moan other than the packaging must have been packed by a YTS chav on smack
Review of POWERTOOLMATE
Communication, non existent. Jo receipt arrived in a badly packed box tool ok though
