AL

Alba

United Kingdom

Reviews

Review of Crafty by Numbers


Rated 1 out of 5 stars

parcel was never arrive

parcel was never arrive, never get my refund.

March 31, 2025
Unprompted review

Reply from Crafty by Numbers

Hi Alba,

Thank you for your feedback. According to our tracking information, your parcel was successfully delivered.

If you did not receive it, please contact us at sales@craftybynumbers.com — we’ll be happy to assist you further and help you open an investigation with the carrier if needed.

We’re committed to ensuring you have a good experience with us.

Review of Crafty by Numbers


Rated 1 out of 5 stars

I’ve received the email says the parcel…


I’ve received the email says the parcel has been delivered but I didn’t received. I was home all day but didn’t get any parcel. I asked for refund but they only send me the link to tell me to talk to the courier. With any other company they will just refund you without any questions. The order is like almost £50...........and I received nothing.


March 30, 2025
Unprompted review

Reply from Crafty by Numbers

Hi Alba,

Thank you for sharing your feedback. We apologize for the frustration you experienced. We understand how concerning this situation can be.

We want to assure you that our support team has already worked with you to resolve this issue, and it has been successfully addressed. If you have any further questions or concerns, please don’t hesitate to reach out to us at sales@craftybynumbers.com. Our support team is always here to help and ensure you have a smooth experience with us.

Review of Stubble & Co


Rated 5 out of 5 stars

Great services and great quality of…

Great services and great quality of items. Mary was very helpful and the request of refund was very quick. I'm very happy and would like to order again.

Thank you very much, Mary Rose.

Kind regards,
Ivy

March 20, 2025
Unprompted review

Review of Drink AG1


Rated 1 out of 5 stars

automatically changed me without any notice

The drink is good but it was automatically changed me without any notice. And what they said is “Our orders are issued automatically through our external warehouse and we have no options to interact, once the order has been labeled.”

Very disappointed. And we couldn’t get the refund/remove our credit card details which is very not right.

December 30, 2024
Unprompted review

Reply from Drink AG1

Hello Alba,

Thank you for sharing your feedback with us. We’re sorry to hear that you seem not to have received a reminder email for your upcoming order.

Typically, if you usually receive reminders, they are sent three days before the next order date, allowing you time to make any necessary adjustments to your subscription.

Could you please reach out to our support team via email and provide the email address associated with your customer profile? This will allow us to double-check what went wrong and address the issue promptly.

Please note that once an order has been allocated for shipment, we are unfortunately unable to cancel it.

We’re committed to ensuring customer satisfaction and are here to assist you in any way we can. Looking forward to your email so we can better assist you.

Thank you,
The AG1 Team1Team

Review of Justmylook


Rated 1 out of 5 stars

It’s scam.

Never received the item/refund.

June 30, 2024
Unprompted review

Reply from Justmylook

Hello Alba,

Thanks for your review.

Please can you supply us with your order ID?

Justmylook x

UPDATE; Unfortunately as you’ve not responded to the message you will have received off Trustpilot requesting more information we’re unable to further assist you via this platform. Please email us at customerservices@justmylook.com so we can look at resolving this for you. Justmylook x

Review of GUESS


Rated 1 out of 5 stars

I was shopping online and trying to…

I was shopping online and trying to return the item and use the return label that comes inside the box but I when I went to the return point they told me the return label is incorrect, I went to a different places they all saying the same. I was trying to contact Guess service but got no reply, went online again trying to print out the label but nothing you can find. It is a £133 boots for a very cheap quality that isn't worth it. Will never waste my time to even look at the website again.

November 30, 2022
Unprompted review

Review of Displaysense


Rated 3 out of 5 stars

It’s ok

It’s ok. The price isn’t clean when you found out there is extra fees for the tax after you've ordered/paid.

January 26, 2022

Reply from Displaysense

Hello Kai

Thank you for your review.

You ordered an industrial clothing rack on wheels. As we supply both trade and consumer (at the same price), our website has a Inc. or Excl. VAT toggle so that you can select how you want to view prices. On all orders, VAT is clearly shown in the checkout before you pay.

We hope this clarifies the VAT process in our checkout.

If you are not happy for any reason, the rack can be returned to us for a full refund under our 28 day money back guarantee policy.

Many thanks

Paul
Displaysense Customer Service

Review of LOOKFANTASTIC


Rated 5 out of 5 stars

Fast delivery

Fast delivery. Vey happy!

January 15, 2020
Unprompted review

Reply from LOOKFANTASTIC

Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.

We thank you for your time and wish you a good day.

Kind regards
lookfantastic Customer Support