I’ve received the email says the parcel…
I’ve received the email says the parcel has been delivered but I didn’t received. I was home all day but didn’t get any parcel. I asked for refund but they only send me the link to tell me to talk to the courier. With any other company they will just refund you without any questions. The order is like almost £50...........and I received nothing.
Reply from Crafty by Numbers
Hi Alba,
Thank you for sharing your feedback. We apologize for the frustration you experienced. We understand how concerning this situation can be.
We want to assure you that our support team has already worked with you to resolve this issue, and it has been successfully addressed. If you have any further questions or concerns, please don’t hesitate to reach out to us at sales@craftybynumbers.com. Our support team is always here to help and ensure you have a smooth experience with us.