Review of Drink AG1


Rated 1 out of 5 stars

automatically changed me without any notice

The drink is good but it was automatically changed me without any notice. And what they said is “Our orders are issued automatically through our external warehouse and we have no options to interact, once the order has been labeled.”

Very disappointed. And we couldn’t get the refund/remove our credit card details which is very not right.

December 30, 2024
Unprompted review

Reply from Drink AG1

Hello Alba,

Thank you for sharing your feedback with us. We’re sorry to hear that you seem not to have received a reminder email for your upcoming order.

Typically, if you usually receive reminders, they are sent three days before the next order date, allowing you time to make any necessary adjustments to your subscription.

Could you please reach out to our support team via email and provide the email address associated with your customer profile? This will allow us to double-check what went wrong and address the issue promptly.

Please note that once an order has been allocated for shipment, we are unfortunately unable to cancel it.

We’re committed to ensuring customer satisfaction and are here to assist you in any way we can. Looking forward to your email so we can better assist you.

Thank you,
The AG1 Team1Team