AA

Allison Allford

United Kingdom

Reviews

Review of Groupon UK


Rated 5 out of 5 stars

This was a great price

This was a great price, I got the activation Key number within 2 hours. I had problems trying to activate Office 2024, so I got in touch with customer service and the are very friendly, very helpful and knowledgeable. 5 star service!! I now have Office 2024 up and working :)

September 7, 2025
Unprompted review

Review of Onestream


Rated 5 out of 5 stars

Rasman was polite

Rasman was polite, professional and knowledgeable. He dealt with my issue promptly and all was resolved within 5 mins. I asked another question regarding my printer and he was able to direct me to the correct source.

July 15, 2025
Unprompted review

Reply from Onestream

Good Afternoon

We greatly appreciate your positive feedback, especially for the agent mentioned! It's integral to us at Onestream that we take on feedback good or bad so we can continue to adapt and excel in our service.

We really do value your custom.

If you need any further assistance you know where to contact :) !

Kind regards
Tom
Onestream

Review of Shark Clean UK

Review of Onestream


Rated 5 out of 5 stars

I contacted Onestream via webchat due to signal issues

I contacted Onestream via webchat. I was connected immediately to an advisor. He was efficient, professional and knowledgeable regarding One Stream's testing and products. After line checks O was advised to move the device which was not connecting or alternatively purchase a booster. I was happy with the process and outcome.

January 23, 2025
Unprompted review

Review of ao.com


Rated 5 out of 5 stars

Very Happy

The guys were professional, friendly and quick. It has been installed the rubbish removed the old one taken away. Love it!

July 13, 2024

Review of Appliances Direct


Rated 5 out of 5 stars

really quick delivery

really quick delivery,friendly driver and the items were really well packaged..highly recommended will purchase from you again without hesitation

June 30, 2024

Reply from Appliances Direct

Thank you for your fantastic feedback! We're delighted to hear that you had a positive experience with our quick delivery, friendly driver, and well-packaged items. We look forward to welcoming you back for your future purchases without any hesitation. If you ever need anything else, feel free to visit Laptops Direct (laptopsdirect.co.uk) for a wide range of tech products.
Warm regards,
Naomi

Review of ao.com


Rated 5 out of 5 stars

Transaction went thru smoothly

Transaction went thru smoothly, I was able to choose my fridge freezer in the comfort of my own home.Everything was explained and it arrived on the day as notified and the delivery team were excellent

October 7, 2023

Review of Pharmacy2U Ltd


Rated 1 out of 5 stars

Certain medication was not available

Certain medication was not available. Takes to long to get medication. My husband waited over 6 days extra to get his delivery even though I submitted them both at the same time. Your reply gives reasons for delays when medication is not available. The delay on my husbands monthly prescription was not due to medication issues. I did ring to see why it was taking so long and the person could not come up with a valid answer

July 5, 2023

Reply from Pharmacy2U Ltd

Good Evening,

Thank you for your review.

There are lots of reasons why medicines may be in short supply, including problems with making the medicine, delays while batches are checked for quality, problems with the transportation of the medicines, or shortages of key ingredients. Sometimes there are problems with medicine prices going up significantly, or there may be a higher demand for a medicine using up all the supplies in the chain for a while. All UK pharmacies are working hard to minimise the impact of these shortages on our patients.

We work to a timescale of up to 10 working days from the point at which a prescription is requested to the point the dispensed medicines are received by the patient, which allows enough time for all parts of the process to take place - including the GP prescribing, obtaining the stock if necessary (and allowing time for any national medicine shortages or delays from our pharmaceutical suppliers), clinical checks by our pharmacy team and resolution of any queries with the patient and/or the GP, medicine dispensing, and the Royal Mail delivery.

Please accept my apologies for any inconvenience this may have caused.

Kind regards,

Lauren

Review of Yodel by InPost

Review of Yodel by InPost


Rated 5 out of 5 stars

Parcel arrived on time

Parcel arrived on time, and in good condition

July 3, 2023

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Phones.co.uk


Rated 5 out of 5 stars

Answered all my questions

Answered all my questions, friendly and knowledgeable about the phones I was interested in.

October 27, 2022

Reply from Phones.co.uk

Hi Allison,

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Lottie.

Review of Shuropody


Rated 3 out of 5 stars

Not wide fitting as stated

I purchased E wide fitting shoes and they were quite narrow. I thought they would fit as I have bought E shoes from Shuropody before and they have been a great fit. Unfortunately I had thrown away the return information prior to trying them on due to them fitting before. I have put 3 stars as the width is normal rather than wide E fitting.

August 23, 2022

Reply from Shuropody

Hi Allison, thank you for taking the time to provide us with this feedback, we are sorry to hear that the product did not meet your expectations on this occasion. We thank you again for your feedback.
Kind regards,
The Shuropody Team

Review of ao.com


Rated 5 out of 5 stars

excellent…

I paid for installation of my electric cooker, which covered removal of my old gas cooker too. They were very professional, they did safety checks of gas and electricity prior to installation, they set up the clock, levelled the cooker and explained how to use the cooker before leaving. All packaging was removed and they they dispose of the packaging. I was very pleased with delivery men (2 of them) they were polite and friendly.

October 9, 2021

Reply from ao.com

Good afternoon Allison,

Thank you for taking the time to leave us a review, I hope you are well.

I'm glad to hear that we were able to impress and I hope that we can look forward to offering more of the same in the future!

Kind regards

Natalie
AO

Review of Specsavers


Rated 5 out of 5 stars

Seaham Specsavers staff are wonderful

Seaham Specsavers staff are wonderful, friendly, professional, know there products and ensure you get the best price available on the spectacles you want.

September 16, 2021

Reply from Specsavers

This has made our day! Thank you for taking the time to leave us a review Allison.

Review of Wilko


Rated 1 out of 5 stars

Not Happy

I placed my order of over £100.00 for delivery. The box was ripped open and received by the courier in that state. It was soaking wet and everything in the order was wet. The frames had a corrugated cardboard was covering was now totally useless after becoming sodden with the contents of a dog deodorant and fabric softener. These 2 liquid items even thought place into a plastic bag, had clearly spilled their contents on everything in the box. The box used was a large box but no attempted had been made to pack the contents securely. I spoke to an online adviser who gave me an email address to forward photographs of the items damaged and list the 3 items that were missing. Upon receiving the said photographs she said she would issue a refund. I waited 3 days for the email, even emailing her again to ask when the refund was due. I received no reply once again, I rang the Wilkos customer service number and spoke to a very apologetic male, who checked through the email and sent and organised the refund whilst I was on the phone, explaining it would be in my account within 3-5 days. I asked for him to place a complaint and he said he would write to the appropriate department. In summary, I paid for a delivery, which had missing items and items that had soaked the whole contents of the box. I had to rinse the softener and dog deodorant off everything in the box taking approx. 30 minutes. I had spent, 45 minutes with the online advisor and another 30 minutes with the telephone advisor. All this inconvenience for the so called convenience of having items home delivered. So 1h 45m spent doing something I should have not needed to do and a sorry was finally given when I rang the customer service advisor. I will never get a home delivery from the again from Wilkos. I got a refund for the some of the damages and missing and eventually an apology. WOW!!! after reading your values, I can definitely say 'It was NOT fun!'. You did not care!, I was not respected!, nobody was being their best! and the only ones who need to pull together is your corporate echelons, so they can experience what it is like at ground level and henceforth make truthful value statements about the company.

June 26, 2021

Review of haresemporium.co.uk

Review of Funky Pigeon


Rated 2 out of 5 stars

Having purchased from Funky Pigeon in…

Having purchased from Funky Pigeon in the past, I expected the card to arrive on the date it gave 22nd May. Did not get the card until 25th May, 2 days after my husbands birthday. So FP not so good this time

May 29, 2021

Reply from Funky Pigeon

Hi, I am sorry to hear this, unfortunately we can only offer estimated delivery dates when an item is despatched with Royal Mail First Class post as this is not a tracked service. This can arrive the next working day, however Royal Mail states this can take 1-3 working days. I apologise for any inconvenience caused. Many thanks, Gemma

Review of haresemporium.co.uk

Review of haresemporium.co.uk

Review of haresemporium.co.uk


Rated 5 out of 5 stars

Always Good

Received my mystery mini box and crystal of the month. A lovely surprise every month. Always beautifully packaged with care at a reasonable

March 2, 2021