Allison Allford

I love buying from Hare's Emporium, I always receive quality goods package beautifully with care

Gorgeous large piece of golden mica and a tumbled lepidolite. Quality items packaged beautifully

Ordering easy, delivery fantastic and packages great value for money. After care hit and miss.
My mobile was delivered with no sim card. Took 3 calls to the correct information from customer service team to give the provider so they could send out a replacement sim.

The Yule mystery box was full of quality items and ideas to celebrate Yule with crystals, herbs, candles, Yule mix of spices to burn and an altar cloth for rituals of the season.

Came within given time slot, package in good condition as was the items inside.

I receive the mystery bag and crystal of the month via monthly subscription. This months was just as fabulous as usual

Quality products beautifully packaged

Always a pleasure to purchase from Hares Emporium. Quality, beautifully packaged and value for money. I recommend this online store

The herbs I purchased were of an excellent quality, colour and smell. I will purchase again. 5 star+

As always beautifully packaged and quality merchandise. It usually contains something I have wanted or have been looking for. (Mini box subscription & monthly crystal)

My purchase was beautifully packaged with care, bubble wrap, tissue paper in a sturdy box. Hare's Emporium always send quality crystals and a good price.

I was a customer for over 18 months. They increased my monthly direct debit without notification. I actually received an email telling me it would be increased the after they had taken the increased amount from my account. I have spoken to a customer service operator, in attempts to amend this amount, which was reducing 'my actual spend' each month, I was hung up on, lied to and refused my request to speak to a supervisor. I sent in a complaint via the website. I received a reply 3 months later saying they have will not be investigating the complaint as I have now left their company. It took them over 3 months to produce a final bill, and when I rang and enquired about the amount, the CSO spoke over me, repeatedly refused to answer my questions and said if I am not happy to make a complaint. I relayed that as I am no longer a customer they will no doubt ignore it, as had happened previously. I was told there is a 'new complaints procedure' and it would be looked at. I asked if that was a lie and she did not answer. I found out it was the same process I had gone through, just to have them drop the investigation when I left. Also they told me I was on the cheapest tariff, I rang regarding that and found out this too was incorrect. In all every communication with this company, I was left feeling dissatisfied and frustrated. I found it laughable when I received an email expressing their sorrow to see I was leaving, and to contact them if there was anything they could do to make me stay!!! Runaway it is not worth it. I am now with a different energy provider, paying less that they wanted monthly on their so called cheapest tarrif

Good quality products at a good price

I can order easy enough and The goods always arrived on the date(s) stated. The problem I have is with your website. Many items are repeated, as you scroll down the page. It would make is easier to navigated if you had actual pages and not repeat the same item more than 3 times. Also if you put the sizes available below the initial picture,instead of having to click and find they do not have your size, it is just irksome, a more streamlined approach would be much better.

Good product, good price and speedy delivery

Customer service is faultless, I had an issue and they returned my email even tho it was after hours.

Daisy was professional and friendly, she answered my query and fixed the problem asap.

I have subscription to crystal of the month and mini box of the month, both are reasonable in price for the amount and quality of product received. It is carefully packaged and although this was my first subscription delivery, I am eagerly looking forward to my next.

Good prices, especially special offers. Always on time never had any issues, would recommend

I chose AFI because hey gave a good insurance level for a good price. I have had my insurance for coming up 4 years now, I have only received renewals via email and have accepted them. I have never made a claim so I am unable to comment on how a claim was handled.