Rebecca Wilkins

Hi Rebecca,

thanks for sharing your review with us and the community.

We look forward to seeing you soon!

Slam Jam

Hi Rebecca,
Thank you for your lovely feedback!
Best wishes,
The RSG Team

Hi Rebecca,
Thank you for your review, we are delighted to hear your order was delivered quickly!
Best wishes,
The RSG Team

Thank you for taking the time to leave a review, We are delighted our products have helped.

Thanks so much for leaving a review and we’re glad you had a great Yodel experience.

Hi Rebecca,

Thanks so much for the five stars! We really do appreciate it, and we are so happy to welcome you back with us again soon.

Kind Regards,
Chris and Sons

Thanks for taking the time to share your review and we hope to deliver a better experience next time.

Hey! We're so pleased to hear of your shopping experience with Urban Outfitters. Thanks for taking the time to share your feedback – we love to see it! Thanks, UO Team 🤩

We have contacted you via email to find out some more information, we would like to solve the issue you may be facing and hope we can be of some assistance,
Many Thanks,
Wowcher

Thanks so much for leaving a review and we’re glad you had a great Yodel experience.

Good afternoon Rebecca,

I am sorry for the inconveniences you have experienced with DPD and for the errors in service.

I will be forwarding your message over to an advisor, who will be in contact with you soon regarding this issue.

Andy

Thank you very much for your great review! We are always pleased to receive positive feedback and this will be shared with the relevant department.

Many thanks,

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Dear Rebecca
Thank you for taking the time to review your experience with Rockett St George. We are very sorry to read that you have found it to be disappointing on this occasion, however we do pride ourselves on offering exceptional Customer Service and therefore would really like the opportunity to be able to look Into this further.
Should you wish to discuss this matter in further detail with our Customer Care Department, Please email us on contact@rockettsgeorge.co.uk or please do call us on our Office Line 01444 253391
We look forward to hearing from you and getting your issue resolved at your earliest convenience.
Best Wishes
The RSG Team x

Dear Rebecca,

Thank you for taking the time to share your feedback with us, and we are thrilled to hear that our Marine Collagen has helped with your frozen shoulder and that you've experienced relief.

We deeply appreciate your five-star rating for the product's effectiveness, and we are delighted that it has made a positive impact on your well-being.

However, we would like to apologize for the one-star rating in regards to the delivery. We understand that you may have experienced an issue with the delivery, and we want to clarify that we use a third-party delivery service to ship our products to our customers. While we don't have direct control over the delivery process, we take all feedback seriously.

As soon as we learned about the delivery issue, we took immediate action to resend your order to ensure you received it in a timely manner. We hope this resolution provided by our customer service team was satisfactory and that you received your product without any further inconvenience.

Your satisfaction is important to us, and we are committed to continuously improving our service and products. If you have any further questions or feedback, please don't hesitate to reach out to us.

You can also contact us via email at info@weightworld.uk or call us at 0203 322 7970, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Dear Rebecca,

We appreciate your honest feedback regarding your recent order and delivery experience. We're genuinely sorry to hear that the delivery did not meet your expectations.

Thank you for your understanding that we utilize a third-party delivery service, which means we don't have direct control over the delivery process. However, your feedback is invaluable, and we have promptly notified our delivery service team to discuss this issue in their quarterly review with our delivery partner. We are committed to improving this aspect of our service to prevent similar issues in the future.

We're delighted to hear that once you received your order, you were pleased with the health breakthrough products, specifically our marine collagen, and that it has made a positive difference in alleviating your shoulder pain. Your well-being is important to us, and we're thrilled that our products have had a beneficial impact.

As a valued customer, we encourage you to reach out to us before your next order so that we can take extra care to ensure a smoother and more satisfactory delivery experience for you. Your satisfaction remains our top priority, and we're here to assist you in any way we can.

You can also contact us via email at info@weightworld.uk or call us at 0203 322 7970, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services