D M

3rd update. These imbeseals sent mail asking for details then now are blanking me, just shows the way they they deal with there customers when a problem arises, or they would of answered this review and they haven't. 2nd update..beware because this so called reputable company after me supplying a screenshot that they have a picture of the phone of mine that broke a week after going out of warranty, say they don't have it for sale anyore, yet I sent a picture of it for sale on there website, so the are either liars or they have items for sale with no intention of sending the product out and steal the costs from you, so beware.Update.. steer clear from these this is why....they are now lying to me saying they can't replace my broken phone because they don't sell them anymore, yet they are on there website for sale, so not only do they not keep to there word but they are untrustworthy,Don't bother with this useless phone company, I got a wp15 and a week after the warranty ran out my phone died, I contacted oukitel and they said it sounds like a soft/hard ware problem, after 19 email, and if I wanted to go to there official website they would give me a voucher towards a new one, again 3 months later, so I did I told them which one suited my last one and they said they would arrange a $5 voucher.
What good is $5 nowadays, now I see why people buy apple/Samsung or one or two other decent phone companies.

D M.

3rd update. These imbeseals sent mail asking for details then now are blanking me, just shows the way they they deal with there customers when a problem arises, or they would of answered this review and they haven't. 2nd update..beware because this so called reputable company after me supplying a screenshot that they have a picture of the phone of mine that broke a week after going out of warranty, say they don't have it for sale anyore, yet I sent a picture of it for sale on there website, so the are either liars or they have items for sale with no intention of sending the product out and steal the costs from you, so beware.Update.. steer clear from these this is why....they are now lying to me saying they can't replace my broken phone because they don't sell them anymore, yet they are on there website for sale, so not only do they not keep to there word but they are untrustworthy,Don't bother with this useless phone company, I got a wp15 and a week after the warranty ran out my phone died, I contacted oukitel and they said it sounds like a soft/hard ware problem, after 19 email, and if I wanted to go to there official website they would give me a voucher towards a new one, again 3 months later, so I did I told them which one suited my last one and they said they would arrange a $5 voucher.
What good is $5 nowadays, now I see why people buy apple/Samsung or one or two other decent phone companies.

D M.

Don't trust this company, you don't expect to pay £300+ for a phone and on going 2 weeks out of garantee it stops working, my phone stopped working, could not even download anything to save, nothing worked screen went blank, and on contacting the customer service email, I was told to contact another email address, which I didn't get a reply, not fit for purpose.

I went on checka trade to find a builder to do some work in my bathroom, the company I chose did the job cleanly and efficiently, would recommend.

I haven't tried any exotic filling I am still on the basics, will update later, recommend it.

I think you have got it right, info is just informative enough so you can make a decision on whether or not to look into the advert further.

Update...cant think of any improvements, keep up good work...very informative of adverts of dog in need.

Hello
I asked for a puppy not re-home one, but I know by other adverts I have seen that it is a good site to find dog, cat etc. Recommend

They sent the wrong item, stay way from, rip off merchants.

Yet again Yodel have come up trumps for drivers saying they have delivered, Firstly their driver says he delivered parcel through letterbox when my letterbox will only open 10mm for letters, so I contacted them on webchat because they don't have a line where you can speak to someone wonder why that is, so I spoke to the first we chat person a week or so ago and they inform me that they have opened a case to look into it, I don't hear nothing for a week so I ring back up again and they hadn't looked into it yet, so I ask for the sender's detail and I was given the address of a building company in London, which can't be right, so I though I would leave it a few more days hoping they would of looked into the driver lying about delivering the item, I heard nothing so I contacted again today with the webchat person cuts the conversation and what is more strange I don't get an option to save the conversation, so I contacted them again and they all seem to contradicted each other, maybe just covering up for thrives, just because the drivers GPS says he has been to the place of delivery and he has scanned the parcel there is no photo so obviously they haven't delivered the said parcel, and when I asked to speak to someone and gave my number chancel cut me off as well, I ticked to get a copy of the transcript but just like the rest of this tosspot company that nothing works it did not arrive, when I asked chancel for the sender's address and name but he didn't give the name etc, so the only conclusion I can come to with the evidence I have is the driver kept the parcel, and the other people are in on it. So if you are thinking of getting a delivery company think twice about using these because chances are they won't get there and when this happens you can't ring anyone to talk to them, there is only we chat and it seems if they don't like your reason of calling they will cut you off with no way of complaining because they don't have anyone to complain to if my experience is anything to go by, and like me you won't get to know who the sender is because they won't tell you, or they will make a name up and tell you that.
Not fit for purpose

This is b and q.I bought a wardrobe from these people it was flat pack so I arrange for delivery and when it was delivered one of the parts of 3 were missing, amazing 3 boxes going to the same place has been missed and only two boxes where you live with so when you was scanned in the warehouse nobody noticed there is only two boxes of three it was scanned again at the local depot nobody noticed that there was only two boxes instead of three it was put on the back of the wagon to be delivered and yet again nobody noticed it was a box missing of 3 and again the guys on the lorry delivery scaned them and noticed there was one missing so they got in touch with the depot and and said to me somebody would deliver the third box later that day nobody did I rang them up and the earliest they can deliver and third box is a week later so I have my my hallway cramped up with boxes waiting for these people to find a third one amazes me how it got from the initial storage depot to my front door and nobody noticed there was only two of three boxes amazing

update..still not removed it well there time and money they are wasting.update.i supplied the info they wanted, no answer, a month ago I rang them and asked if my property was removed from there records, they said yes they were, so I was surprised to go on a property sales site and my property was still there, so don't believe a word they say, BLACKPOOL2nd update told them I don't want there services yet I see my property is still up for sale, wonder why,Update...it was the Blackpool branch.I would give them -5 if I could, useless, I contacted them to sell my property for twice as much as other companies of £1700, and on putting my property online they got the address directions wrong, four times I contacted them to change it with no luck, I rang the online property service my self they told me it was up to the sales people to change it which was contradicting what I was told by reeds rains, I said if I am paying so much to sell the property I should be able to say what does and doesn't go in the description of what people would see, I got no answer and didn't like the attitude of there so called help on the phone where you leave a message with no call back so I told them in an e mail I don't want there services anymore an cease advertising my property, then three working days later I get a message from Diane at reeds rains somewhere to ring her to talk about what I want going forward with the property, she asked me to ring back on a phone number with only the dial code and three numbers, which obviously does not exist,

I have been with octopus for a while now and am thougherly happy at the moment and have no intention of moving to another company, I always get answered when ringing them within a minute or so. They are polite and courteous like lorenzo unlike some other companies I have had the misfortune to be with,

Update even when I email you as surrgesteed you don't reply..............Stange how every time I ring there UK number to speak to a UK employee in the UK office I get a Brazilian office saying that I can only speak to the person I agreed to be with on the Merc deisel claim that I have left a message for them to contact him, so left numerous messages for the individual to call, still waiting. I get emails asking for so much personal info it makes me wonder why they need certain info, I think because of this I am going with another company one I can contact when I ring.

Has a dodgy service app namely omacp.

Strange how the screen on there phone just fell out and can't info from them to reattach it, seems they are another company that once they have the money sod the buyer with faults( poor workmanship).

I bought a leather setee and within a couple of years it started to peel, now there are going into receivership so you can't get in touch with there cust service there is a message telling you to get in touch with the repairs direct then they tell you to go back to Harvey's.

Update... I rang to tell them the situation they have left my dog in and someone was to ring me back they did missed them they have now registered it as a complaint. Recently I had the misfortune of taking insurance out for my dog who had been ill recently I was advised to get insurance for her incase anything bad happened so I did with these, after a couple of weeks she started coughing with what I thought was a chest infection on going to the vets he informed me that she had breathing difficulties so I took her for an x-ray/ultrasound but I was informed she could not be anestatised because she would not probably live through it, so I got steroids for her and hoped this would do the job, I paid for treatment of £360 and got the vet to fill the forms another £6.50 when I got home I filled a form with these so called caring people and eventually after them asking me the same questions or and over again, I wouldn't of minded but I had already filled the info in on the original claim form, then after 4 1/2 months they told me the claim would be denied, I rang and asked them why and apparently I gave 2 months instead of 2 weeks by mistake on one of the multiple phone calls to them, they must of known it was a mistake they had all the info from the vet and previous vets to prove she had not had this complaint before yet they still denied my dog a refund, so I said refund me what ever is left on the policy which is £120 because they took so long going into the claim.
The worse thing is that now I have been to the vet and had the so called cover I can't take out any claims for her chest condition with another insurance company because it will be void because of these animal caring people, the worse thing is my dog will suffer long time because these people only care about getting the money not about there customers, if my vet had said I had been in before over her chest condition but I didn't and there records prove it I could understand there decision.

Thanks purely pets.

This so called tech giant is the worse company I have had the misfortune to use here's why...
I took out a sim only deal from the Martin Lewis website and when the sim arrived there was no phone number on the SIM so I rang the company up mobiles.co.uk to ask them what the number was and why it wasn't on the SIM they couldn't tell me why so I managed to find out the number myself.

Within the first month after the cooling off period I noticed I had a problem with Vodafone service because it wasn't in 4 g in which it says it's indoors and outdoors in my area they said they fix it they didn't, so I carried on using the phone then a couple of weeks later I had another problem that I couldn't receive text so I couldn't get on to Amazon who send you a text to verify who you are to get on. I contacted them and again it wasn't fixed then a couple of weeks later I couldn't make text so they left me where I couldn't make or receive texts so I went onto the head office and contacted them about it to make a complaint miraculously the problem of text with salt with a few minutes of me contacting head office and a couple of weeks later every number I got had + 44 before it so when somebody rang me I didn't recognise the number because of the 44 before it I rang them again no luck they did not fix this problem I had reason to contact them because the internet pages were freezing I like to go back and then go forward to get to the place I was but it seems to do it when I put it password some things in and they didn't seem to be bothered about this so I contacted them because I got sick of the +44 business and said I want to cancel my contract with you and apparently you can't do that you have to pay your rental price for the length of the contract so I said I wasn't paying it and a person rang me up to apologise and asked how could they fix the problem and said I've already told you multiple times what the problem was on you didn't fix it so I want to end the contract after a few minutes she agreed to waive the rental price for the SIM and before cutting me off she has given me time to connect to another network aren't used to ring me back in 3-weeks to terminate the contract. On writing this review I realise how bad their reviews are with people who have wrote on this website I don't think I'll see you in a company with a worst review record than this except perhaps ideal world and QVC. This is my experience with this company and I would not recommend them to anybody or use any other services that I know of that them.

4th update after months of asking for final bill saying it was wrong they sort it now I owe 53p, and you can only pay £5 and up on there site so why are they telling me to pay on the site, for all the mither they should let me off 53p, 3rd update...so you fixed the smart meters ihd showing the energy used as monetary value and after a few days you have now turned it back to how it was ie... only able to see the energy used as kWh, so I emailed you to ask you to turn the monetary value back on instead of doing it you asked me for a picture of the meter then you asked for a number on the ihd which is hidden under a panel, what is wrong with you not being able to turn back on what you obviously turned off, on purpose no doubt like it took you 4 months to admit the readings were the wrong way round, and when you ask for the meter readings I supplied them but you haven't made a monthly bill for last month, I have supplied this month's readings and again you haven't supplied a bill, can you turn the ihd so it reads the monetary value, and sort it so you can update this and last month's bills, I am disabled and need to know what energy I am using. But then you know this because I am on your priority list, 2nd update..so you don't think that you should recompense me for your incompetence in taking so long to resolve the situation ?Update...and I think because of the amount of purposeful lies and and telling me I was misreading the readings when all along it was your I competence, I have been misled into believing you were going to rectify the obviously wrong amount owed, as your now updated bill shows I am 30ish pound in debt not 170ish, so I think a good will gesture from you as a credit to my account is in order for your mishandling and refusing to accept even with proof I provided and you still refused to rectify the problem, that is untill your future customers would of seen the original review,......I swapped to so energy in November 2020 from octopus, they are charging me the night rate for day usage and day rate for night usage and even though I proved they are charging me wrong with the tariff prices the wrong way round, I got an email to say they had been charging me the wrong way round and they would sort out and adjust the amounts on the next bill, like a d**k I believed them so I gave them the meter readings the right way round, and on getting my updated bill I noticed they had swapped them back the wrong way round, I rang them to asked why they had changed the readings round so the readings were wrong I was told someone would ring me back, someone did and low and behold she said the readings were right.

You don't need much of an i.q. to work out that if someone is on electric only with storage heaters as a heating source and so energy reckon that I use 20ish kWh through the day and 5ish kWh at night. Even with photos showing the readings are the wrong way round. Nothing has been done to rectify the situation.

I went to c.a.b. to see how to take them to the small claims court for the publicity not the money other than the money I am owed and they rang them and I spoke to a guy who said he agreed the readings were wrong and would be sorted in 48hrs, two and a half weeks later I still waiting to hear from them, I contacted the energy ombudsman and they are now looking into it.

so energy are the only energy company I know has a section that if the readings are the wrong way round or just wrong to contact them.

D M

Bought a phone a wanted to sign in to see my order and it said there was no order with my order number so i tryed every permutation with order number email etc no matter what i put in it there was no order, so i rang them to ask why i couldnt sign in i got through to 6 experts with reasons ranging from you cant sign in at the weekend to it is because i need to sign in before i try to get order info so i tried and now i cant sign in to my account, luckily i was on the line to one of the experts as i did this and as i explained this there was no excuse other than i must of put the wrong data in, i find this ridiculous to even suggest seeing as i had only set the account up 10 days earlier, so someone was suppose to look into it and ring me back, still waiting, now i see why people buy apple phones.