Mr Jones

Trouble free good deal and nice to be back

After completing my order I found I had forgotten an important item. When I rang I received courteous and cheerful help and the matter was soon rectified

Clear communicaton and directions. Quick confirmation of stages of deal.

I have a first issue smart meter fitted by a previous supplier. This was unable to function for some time. I alerted Octopus and after a while they told me that that had been able to get it working. Looking at my bill clearly the gas meter had not registered and I contacted Octopus and after a short time all was sorted.
My problem was dealt with by Jessica T 🐙. She was so pleasant and efficient and took my problem on board showing full understanding. I hope I didn't spoil her holiday!

An initial problem of delivery was really considered and soon resolved. Extremely pleasant people to deal with. The cover seems effective and amusing investigating the various options.

Plants arrived in good time and looked very healthy.

I have stayed with Octopus for yet another renewal as they are good to deal with and I have confidence in them not only from my experience but also because of’Which’ reports. Again a no leaving penalty although I cannot envisage needing it gives extra security.

What a lovely lady delivering.

Farewill made the whole process easy and took so much of the hassle away.
The will forms were easy to follow and I was able to make alterations between returning and signing with no difficulty,
It is good to think an annual review and correction is easily done.

Delighted and relieved to have had our plumbing problems dealt with so quickly and efficiently. Very pleasant people who left everything clean and tidy.
We are both very ancient, my wife very ill indeed so it was great that they were able to be here at the time we requested.

What a refreshing way to be able to send flowers and how nice not to have to worry about the delivery. They came in pristine condition so carefully packed.
It was such a surprise for my wife who still cannot believe how such a lovely assortment of flowers could be could be delivered in such a manner. And I am still basking in the glory!

Service and value good but found it not possible to transfer my giffgaff previous number to my new smart phone.and eventually settled for a new number.

Very quick and careful attention to our problem from pleasant people working.
Just as good as we could hope .