DA

Dawn

Belgium

Reviews

Review of Eufy

Rated 1 out of 5 stars

Awful customer service

Awful customer service, order placed 3 weeks ago and still have not received my product. It is not worth the stress and time wasting emails to follow up with them as the customer service is seriously lacking. Wish I had gone to Shark

July 14, 2025
Unprompted review

Reply from Eufy

Thank you for sharing your concerns with us, and we sincerely apologize for any inconvenience you’ve experienced with your Eufy device. We understand your frustration, and we are more than willing to help resolve the issue.

Could you please provide us with your ticket number? This will allow us to review the entire communication history and address your concerns more thoroughly. If you do not have this information, feel free to contact us again and mention “Trustpilot” so we can expedite the process.

Once again, we truly regret any dissatisfaction you have encountered. We look forward to assisting you further and doing everything we can to make this right.

Thank you for your patience and understanding.

Review of Rhenus Home Delivery UK

Rated 5 out of 5 stars

Honesty the best delivery company I…

Honesty the best delivery company I have used. I don’t normally leave reviews but these guys were brilliant, the communication and updates were amazing and so prompt, they put some of the other big companies to shame.

July 4, 2025

Reply from Rhenus Home Delivery UK

Hi Dawn. Wow, thank you so much for this amazing feedback! We’re thrilled to hear we’ve made such a great impression, especially compared to the big companies. Keeping you informed and delivering great service is what we strive for, so it means a lot to hear it recognised. We really appreciate you taking the time to leave a review — hope to see you again soon:)

Review of easyJet

Rated 1 out of 5 stars

Awful - No way to make contact to complain

No way to make contact to complain, they do not reply to the email address provided on Trustpilot. I would like someone to contact me direct please advise email contact
Edit- thanks for replying with email to contact, but what’s the point when nobody replies?

March 26, 2025
Unprompted review

Reply from easyJet

Hi Dawn,

Thanks for your review. I'm sorry to hear that you're unhappy with your experience.

I'd love to know more about what happened, to see if we can help you and also learn from your experience so we can improve our future services. If you'd like us to look into your case in more detail, please send your review and any additional information, including your booking reference, to our team at TrustpilotReviews@easyJet.com.

We'd love to hear from you.

John
easyJet Customer services

Review of easyJet

Rated 1 out of 5 stars

Email address provided doesn’t work

Email address provided doesn’t work

March 26, 2025

Reply from easyJet

Hi,

Thanks for your review. I'm sorry to hear that you're unhappy with your experience. I'd love to know more about what happened, to see if we can help you and also learn from your experience so we can improve our future services.

If you'd like us to look into your case in more detail, please send your review and any additional information, including your booking reference, to our team at TrustpilotReviews@easyJet.com. We'd love to hear from you.

Benjamin,
easyJet Customer Services

Review of The Sports Edit

Rated 1 out of 5 stars

DO NOT buy from here

I should have read the reviews here before placing an order, however I trusted the fact they were linked to M and S that the sports edit are a reputable company. I was so wrong. I placed an order 28th Sept, after 10 days and no dispatch I contacted them to be told something went wrong, they refunded me and have a 15% discount. So I placed the order again, this time the order dispatched apparently but once again failed to turn up resulting in yet another refund and poor customer service. For anyone thinking of buying, DO NOT waste your time.

October 19, 2024
Unprompted review

Review of BabyB

Rated 5 out of 5 stars

Excellent customer service

I cannot thank Baby B enough for their help in choosing the right Pram and car seat, they take time to demonstrate and show you a variety of models and allow you to try things out and be hands on. It is definitely worth shopping local and getting a more personal experience.

June 11, 2021
Unprompted review

Review of BrandAlley UK

Rated 5 out of 5 stars

Excellent price for quality items

Excellent price for quality items. Always great service from BrandAlley.
I just wish the 5.95 shipping fee was reduced as this is quite allot if you only buy something small.

October 26, 2020

Review of Policy Expert

Rated 4 out of 5 stars

Good service

Good service, reasonable prices, I would recommend policy expert

October 9, 2019
Unprompted review

Review of The Fair Trade Practice

Rated 5 out of 5 stars

Thank you Paul Hogden TFTP

I was a customer with TFTP, I can honestly say the service has been excellent, they defiantly deserve my 5 star rating.

Paul Hogden was my claims handler, the service he provided was nothing but professional, he was upfront and honest every step of the way.

He did all the hard work for me, not only did I receive some money back, he has helped my friends and family also. I would recommend his team to anyone

June 17, 2019
Unprompted review