Awful - No way to make contact to complain
No way to make contact to complain, they do not reply to the email address provided on Trustpilot. I would like someone to contact me direct please advise email contact
Edit- thanks for replying with email to contact, but what’s the point when nobody replies?
Reply from easyJet
Hi Dawn,
Thanks for your review. I'm sorry to hear that you're unhappy with your experience.
I'd love to know more about what happened, to see if we can help you and also learn from your experience so we can improve our future services. If you'd like us to look into your case in more detail, please send your review and any additional information, including your booking reference, to our team at TrustpilotReviews@easyJet.com.
We'd love to hear from you.
John
easyJet Customer services