VI

Victoria

Netherlands

Reviews

Review of Wifimedia


Rated 5 out of 5 stars

Great products and service

This site is legit and they do honor the warranty claims for devices ordered from their site. I am very pleased with the ordering process and when I did experience some issues with the device, I was able to get support from Wifimedia. I highly recommend them and would definitely purchase gadgets from them again.

May 20, 2025
Unprompted review

Reply from Wifimedia

Dank u voor uw beoordeling!
Team Wifimedia

Review of Leatherman


Rated 1 out of 5 stars

SCAM! Don’t buy anything from this company!

I never received my order and Leatherman even confirmed that my order was not delivered. I expressed that I did not want the product to be redelivered but they have not cancelled the Klarna payment request. No one is responding to any of my emails. This company is a SCAM. Avoid like the plague and take your business elsewhere.

March 28, 2025
Unprompted review

Review of Trainmore


Rated 1 out of 5 stars

This gym is a joke. Avoid like the plague.

This gym is a joke. Don’t bother signing up for Black Label because the service is inconsistent in different supposedly Black Label gyms — one has free protein shake, the other doesn’t, one has towel service, the others no. There’s also no guarantee that they will honor the price you signed up for if you are locked on contracts. Only the time you are signed up for is locked but not the price. They are so desperate to squeeze an extra 5€ out of monthly fees in 2025 that they are willing to not only lose customers for renewal but to lose referrals altogether. If you give advance notice of cancelling your subscription, instead of confirming that, they’ll email you about a price increase instead. They have the audacity to increase prices when they can barely keep the gyms and machines clean and the service consistent. I am never coming back to TrainMore and I will tell everyone who has ears to avoid this place like the plague. If you are on a budget, go to Basic Fit, if you have the money to burn go to Saints & Stars or SportCity. If you insist on going to TrainMore, be prepared to be pissed off and disappointed all the time. Waste of money.

December 1, 2024
Unprompted review

Review of Gocce di Sicilia


Rated 5 out of 5 stars

Superb products and service. Highly recommended!

I ordered panettone for the first time at Gocce di Sicilia and they did not disappoint. Shipment was very quick and my order was complete. The service was superb and it looks like I will be a returning customer. Thank you so much for a very positive experience!

November 13, 2024
Unprompted review

Review of senz° umbrellas


Rated 1 out of 5 stars

Poor quality of products

I bought an automatic folding umbrella this year and first I had to return it because it was off the bat defective. Now I have to return the replacement I received because it also has become defective after five uses. They do not mention to you as well that you have to pay for shipping their crap product for repairs and that any repairs that will cost more than 25 EUR is not covered. This experience has left a very bad taste in my mouth considering that I've bought three Senz umbrellas in the past and they functioned just fine. But now it looks like their production quality has significantly decreased. After this nightmare of repair is resolved, you can best believe I am never buying anything from Senz again.

UPDATE: I emailed customer service.

September 11, 2024
Unprompted review

Reply from senz° umbrellas

Hello Victoria,

We haven’t received a response from you yet and we’re eager to help. Unfortunately, we cannot find any order or previous emails from you in our system. Could you please reach out to us? You can contact us at care@senz.com.

We hope to assist you soon.

Best regards,
senz° umbrellas


Hello Victoria,

Thank you for your feedback!

We’re sorry to hear that your senz° storm umbrella didn’t live up to your expectations, but don’t worry—we’re here to help! To get things sorted quickly, could you please share your order number or any other details? We weren’t able to find any previous communication in our system.

Thanks for your understanding—we look forward to resolving this for you!

Best regards,
senz° umbrellas

Review of travelbags.nl


Rated 1 out of 5 stars

Poor customer service, terrible product quality

Bought a Senz automatic umbrella in red back in April and had to immediately return it because the item sent to me was defective. It was replaced with a blue Senz automatic umbrella in June and now this replacement is also defective after 5 uses. I reached out by phone and I was told instead to fill out a form. It’s difficult to get a hold of anybody to discuss this warranty claim. My receipt says red umbrella and instead I am returning a blue umbrella. The company is also strangely asking me to print all documentation. Why? Do you guys live in the 90s? Why are signed digital copies of the formulier and receipt not good enough? Please reach out to me immediately because I paid 63€ for a useless umbrella. It’s not even half a year and this Senz umbrella is pretty much useless. The entire experience is dampened by your poor and lazy customer service.

September 11, 2024
Unprompted review

Reply from travelbags.nl

Dear Victoria,

We are really sorry to hear about the problems you have experienced with your Senz umbrellas and the frustration this has caused. We understand that this process seems cumbersome and we apologise for the inconvenience.
We would like to rectify this. We will contact you via email to discuss this further and find an appropriate solution. Thank you for bringing this to our attention and look forward to our email.

Kind regards,
Travelbags

Review of World of Books


Rated 1 out of 5 stars

Avoid like the plague.

I placed an order on August 10. Both books were marked as Very Good condition on the website. They both arrived but one of the two were in terrible condition that is nowhere close to the description of the book mentioned online. I was told I was getting a replacement book mailed on August 19. It’s been beyond 14 working days and that book has not arrived. WoB keeps refusing to issue a refund despite several requests raised. This is my first time order and best believe I will NEVER order again. I will even warn everyone not to transact with WoB. They are unreliable, inaccurate and just plain scammy.

September 7, 2024
Unprompted review

Reply from World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email trustpilot@worldofbooks.com with the subject TRUSTPILOT along with your order number and a description of the issue so we can investigate this further for you. Many thanks, Wob

Review of Ted Baker


Rated 1 out of 5 stars

I was refused a full refund

I was refused a full refund. Been trying to resolve the issue for a month now but I’ve been ignored and when finally a Tia responds, she decides to act obtuse and refuse to issue a full refund on an item that was duly returned. As if that money will be taken out of her paycheck. No wonder this company is going bankrupt — terrible business practices.

August 14, 2024
Unprompted review

Reply from Ted Baker

Hi there,

We are sorry to hear that you have not been completely satisfied with your shopping experience with Ted Baker.
Our team work tirelessly to provide top quality items at competitive prices, with a stellar service to match. Any problems or queries with your order, our friendly customer service teams in store and online are available to help. We can see that our agent has discussed this matter with you. However, should you wish to discuss this further, please do send us an email to ask.ted@tedbaker.com where our team will be more than happy to go over this again with you in more detail.

Thank you for your review.

Best wishes,
Ted’s Team

Review of D.Franklin


Rated 1 out of 5 stars

Poor overall customer experience, no refund received

I tried to cancel my order before it was shipped but D.Franklin shipped my order anyway. Said order was marked by the carrier as delivered but I didn’t get any package at all. D.Franklin insists that they send me a replacement when I already expressed I don’t want them anymore. This issue remains unresolved as customer service takes weeks to respond. I am still not refunded.

June 17, 2024
Unprompted review

Reply from D.Franklin

Hello Victoria,
We sincerely regret the inconvenience caused and appreciate your openness in sharing your experience. Your feedback is very valuable to us and we have taken note of each of your comments in order to continue to improve our service.

In order to resolve your situation as quickly as possible, our customer service team has sent a request for additional information.
Kind regards,
Dante
D.Franklin Customer Success Team

Review of Axel Arigato


Rated 5 out of 5 stars

Fast shipping, quality products

Fast shipping, high quality products. I own five pairs of shoes at this point.

June 24, 2024
Unprompted review

Reply from Axel Arigato

Hi Victoria!

Thank you for your feedback! We're thrilled to hear that you are satisfied with our fast shipping and high-quality products. Owning five pairs of our shoes is quite the compliment! We look forward to continuing to provide you with excellent service and footwear in the future!







Review of Cloudpillo


Rated 1 out of 5 stars

Poor business practice; can't be trusted

Asked to cancel my order but they sent my order immediately. I returned my order and when I was about to mark my order as returned on Klarna, the app said that I cannot mark my order as returned because CloudPillo marked my purchase as a service (not goods). I'd say this is very poor business practice.

December 4, 2023
Unprompted review

Reply from Cloudpillo

Hello,

We deeply apologize for the inconvenience caused regarding the cancellation of your order and the issue you faced with marking it as returned on Klarna. This experience does not reflect our usual standards of service, and we're genuinely sorry for the frustration this has caused.

To resolve this matter swiftly, could you please provide your details via Trustpilot? This will allow us to investigate this issue further and reach out to you directly to find a suitable resolution. Your patience and understanding are greatly appreciated as we work to make this right.

Once again, we sincerely apologize for any inconvenience caused and we're committed to resolving this matter to your satisfaction.

Best regards,

Jady
DreamTeam Cloudpillo

Review of fashionette

Review of Cettire

Review of Van Tilburg

Review of Luisaviaroma.com


Rated 5 out of 5 stars

Loyal LVR customer

I love LVR. They are reliable, offers great quality products, provides speedy delivery and free returns and they know how to value their customers.

June 10, 2019
Unprompted review