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Van Tilburg  Reviews 38,888

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TrustScore 5 out of 5

4.8

Haute Couture Fashion House
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are pleased with the smooth order process and fast delivery service. Consumers appreciate the excellent service, noting the easy online purchase experience and clear communication throughout the order process. People highlight the promptness of delivery, even for international orders. The products are well-received, with reviewers frequently mentioning the good quality and accurate descriptions. Consumers find the website easy to navigate, making it simple to find and order products. Overall, reviewers express satisfaction with the company's service and product quality.

Based on these reviews

Rated 5 out of 5 stars
Verified

processing and delivery to Italy is just super fast...thank you very much...definitely recommend

Rated 5 out of 5 stars
Verified

Shipping the same day and receive my packge well packed happy with purchase

Rated 3 out of 5 stars

Overall, the men's clothing store has decent options but felt a bit underwhelming. The quality is okay, but I expected more variety. Prices are reasonable, which is a plus.

Company replied

Rated 5 out of 5 stars

Large assortment. Correct product description. Excellent quality. Instant shipment. As a result, only positive emotions!

Rated 5 out of 5 stars
Verified

During the Covid-19 lockdown I had trouble getting hold of shorts for my daughter in the UK (Amazon took good 3 weeks to send out the order). I decided to order on VanTilburg in the Netherlands, the c... See more

Rated 5 out of 5 stars
Verified

The whole experience from online purchase to receiving my trousers was excellent. I was informed at all stages of the progress of the order and the parcel arrived in the uk very very promptly. I was a... See more

Rated 5 out of 5 stars
Verified

The whole order process happened without any problems. This despite my order was from Denmark. I can recommend this company.

Rated 3 out of 5 stars
Verified

The delivery was fast but the article was dirty. To return it, a 5€ fee is applicable, which I feel that is not fare...

Rated 5 out of 5 stars
Verified

The blazer I bought is great, fits and is good quality! And the delivery was quick and smooth. Thank you!

Rated 4 out of 5 stars

The quality of the product is good, had problems with the estimations of the delivery but the package arrived safely without any damage. Will order again soon!

Rated 5 out of 5 stars
Verified

This is, how service works! I ordered on Sunday and get may clothes on Tuesday in southern Germany. Thank you very much!

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Company details

  1. Haute Couture Fashion House
  2. Children's Clothing Store
  3. Lingerie Store
  4. Men's Clothing Store
  5. Sporting Goods Store
  6. Women's Clothing Store

About Van Tilburg

Written by the company

Van Tilburg, vakmanschap sinds 1880

Met meer dan 800 toonaangevende merken onder één dak, is Van Tilburg hét adres voor de laatste mode voor dames, heren en kids. Bij Van Tilburg Nistelrode zijn we blij met je komst en doen we er alles aan je bezoek zo aangenaam mogelijk te maken.

Zo vermaken we kleding gratis in ons eigen atelier, zorgen we voor een hapje en een drankje in onze lunchroom en bieden we het gemak van een goede bereikbaarheid met 350 parkeerplaatsen en een bushalte voor de deur. Jassen, tassen, schoenen, lingerie, sport: bij Van Tilburg vindt u het allemaal onder één dak.

Van Tilburg Nistelrode begon 75 jaar geleden letterlijk achter de naaimachine en nog steeds is onze vermaakservice één van de belangrijkste pijlers van ons bedrijf. Inmiddels bestaat het atelier uit zo’n 70 coupeuses die met veel zorg en aandacht honderden kledingstukken per dag vermaken.

Familiebedrijf Van Tilburg is inmiddels uitgegroeid tot een begrip in de wijde regio én de grootste zelfstandige modezaak van Nederland. Een naam die borg staat voor mode, kwaliteit, vakmanschap en service.

Waarom lid worden bij Van Tilburg?

Written by the company

5% spaarbonus
Bij iedere aankoop, online en in onze winkels in Nistelrode, spaar je automatisch 5% van het aankoopbedrag. Ieder voor- en najaar ontvang je een persoonlijke waardecheque met het door jou gespaarde bedrag.

Bezorginformatie

Gratis en snel thuisbezorgd

Op werkdagen vóór 15:00 uur besteld, is dezelfde dag nog verzonden. Bestel je na 15:00 uur, dan vragen we je een dagje extra geduld te hebben. Bestellingen geplaatst op vrijdag na 15:00 uur en in het weekend kun je op zijn vroegst op dinsdag verwachten.

Contact info

Promotion box for Van Tilburg

Mode die je omarmt

Ontdek de Heritage trend: klassieke prints opnieuw uitgevonden

4.8

Excellent

TrustScore 5 out of 5

39K reviews

5-star
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Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot
Rated 5 out of 5 stars
Verified

Nice sweatshirt

The sweatshirt was as it was shown on site and was just what I wanted. The delivery of the sweatshirt was prompt and delivered on time. I am thinking of ordering another one in a different colour, and in a bigger size. My only complaint is, that there is no guide about the fit of the sweatshirts/sweaters.

October 13, 2025
Rated 4 out of 5 stars

Quality is good!

The quality of the product is good, had problems with the estimations of the delivery but the package arrived safely without any damage. Will order again soon!

July 4, 2025
Unprompted review
Rated 3 out of 5 stars

Overall

Overall, the men's clothing store has decent options but felt a bit underwhelming. The quality is okay, but I expected more variety. Prices are reasonable, which is a plus.

March 3, 2025
Unprompted review
Van Tilburg logo

Reply from Van Tilburg

Dear Jeremy,

Thank you very much for visiting our shop and sharing your feedback. We appreciate you taking the time to share your experience with us.

Great to hear that you perceived our prices as reasonable and that you are satisfied with the quality of our clothes. At the same time, we take your comments on the variety of our range seriously. We strive to renew and improve our collection regularly, and your feedback certainly helps us to do so.

We hope to welcome you again in the future, and surprise you positively with a more extensive selection.

Van Tilburg Mode
Nistelrode

Rated 1 out of 5 stars

Very bad experience

I have been to your store a few times, and I have the same experience every time. I don't feel welcomed. No one approached me to greet or say hello. I was holding a pair of boots for a good 10 minutes, and employees were walking around, totally ignoring me as if I were invisible. Very negative experience. Feels to me like only the natives are welcomed. I don't recommend this Shop.

December 14, 2024
Unprompted review
Van Tilburg logo

Reply from Van Tilburg

Hello Bita,

Thank you for sharing your experience. We're sorry to hear that your visits haven't met your expectations. Our goal is for everyone to feel welcome here, regardless of background or appearance. Feedback like this is valuable and helps us improve. If you would like to provide us with more information about your visit, please give us the details so we can discuss this with our management.

If you're willing to give us another chance, we’d love to welcome you again in our store and we will give you a better experience. If there's anything specific you feel is missing or expected, please don’t hesitate to ask for help. So we can create a more positive experience for you next time!

Kinds regards,

Van Tilburg Mode & Sport (online)

Rated 3 out of 5 stars
Verified

Jammer van de 4,95 retourkosten

Jammer van de 4,95 retourkosten

June 5, 2024
Van Tilburg logo

Reply from Van Tilburg

Beste Rita,

Hartelijk dank voor het plaatsen van een review. We begrijpen u opmerking, maar we willen u hier graag een toelichting op geven.

In de modebranche worden gigantisch veel artikelen teruggestuurd: het retourpercentage loopt op tot 50% of zelfs hoger. Dat heeft vanzelfsprekend een grote impact op het milieu. Door retourkosten in rekening te brengen, hopen we dat je bewust(er) koopt en dragen we ons steentje bij aan een duurzame wereld.

Hopelijk heeft u begrip voor onze gedachte achter de retourkosten.

Mocht u nog verdere vragen of opmerkingen hebben, aarzel dan niet om contact met ons op te nemen. We staan altijd klaar om u van dienst te zijn.

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