United Kingdom
Review of The Works Stores Limited
Aweful online customer service !! Avoid like the plague !!
Totally unacceptable customer service hardly ever reply to emails , very arrogant & rude.
Avoid like the plague see other reviews!!!
Review of Severn Trent
Aweful report them to Ombudsman can only agree with negative reviews !! Totally unprofessional roads flooded from manhole covers etc even in dry weather , constant emails but not resolve. I also suggest take reports with images to the Media !!
Reply from Severn Trent
Hello.
We understand your frustration with a situation. We appreciate you bringing this to our attention and I will investigate the matter further.
We can get one of our engineers to check the road, if you check the 5* reviews you will see they are very friendly and helpful, willing to go that extra mile! I trust they can help.
I have sent you a request for more details, once I have this I can check on your case.
I look forward to speaking with you
Kind regards,
Alex,
Trust Pilot team - Severn Trent
(Update) I sorry you was not able to reply with your details requested, as without this I cant look into your case for you. You can call us on 0800 783 4444 and we will deal with this for you.
Review of Elfin Market
Aweful don’t bother long waits for email replies very unprofessional service !!!
Reply from Elfin Market
Thank you for your feedback. We are truly sorry if you have been waiting for a response. We aim to respond within 2 working days but sometimes it can take longer if the demand for support is very high. If your query has not yet been resolved, please can you give us more information so we can locate it and get it sorted for you? Kind regards
Review of Chainspeed
See other reviews .Dont purchase here it’s a total scam , nightmare start to finish .
AVOID !!!
Review of frasersplus.tymit.com
Very unprofessional service report them to ombudsman . Financial services are useless too . Close your accounts asap as high street stores are dissapearing like a landslide .Good riddance !!
Review of DPD UK
Awful drivers very unpleasant parcels arrived damaged !!
Avoid like the plague !!!
Further updates they are very arrogant and without asking try and leave neighbours parcels with you , without even asking !! Pardon me how DAMN rude I don’t want my neighbours parcels I DONT know them so DO ONE !!!
Review of BP
Avoid like the Plague see 82% negative reviews , they are worst customer services on the planet
Good riddance to this retailer in the near future !!!!
Review of Parcelforce Worldwide
Aweful AVOID at all costs part of Post office tracking never tracks , parcels never arrive SEE all the unprofessional reviews far superior other couriers to use.
Another one Good riddance !!!
Review of VoucherCodes
Scammers of high test distinction !!! Don’t use the site they will make excuses just to get details and breach Data Protection act !! I would avoid these like the plague and refer to MEDIA another internet SCAM !!!
They obviously keep cashback Dirty little internet scammers everywhere !!!
Reply from VoucherCodes
Thanks for your feedback - we are really sorry to hear that you have not had a good
experience using our site. We work really hard to make sure that all of our
codes are working but if you do find any that aren't then please do contact us
at help@vouchercodes.co.uk and we will be happy to investigate further.
Review of De'Longhi UK
Ordered several days ago contacted customer service , tracking UG5399616 does not track with Parcelforce still awaiting after purchasing expensive radiator brought from Argos in past and products excellent but online WEB is way too inferior !! I await resolution ASAP !!
Reply from De'Longhi UK
Good Morning,
We're sorry to hear that there have been delays with delivering your order and we're working hard to get your parcel with you as soon as possible. Though most orders from our website are delivered within the 1-3 days timeframe, there can occasionally be a longer wait time and we're saddened to hear that this has affected you.
Please know that our customer care team is always here to help if you need any assistance and can be reached via the link below.
https://www.delonghi.com/en-gb/contact-us
Many Thanks
Gemma
Review of Slim's Detailing
Scammers , nothing received totally unprofessional communication . AVOID like the plague BEWARE!!!!!
Review of Slim's Detailing
Don’t touch with a barge pole very poor service.see other reviews AVOID at all costs !!!
Review of Splitit
Scam don’t let you cancel payments although item not received from merchant , payments still go thru CANCEL with your bankers
Reply from Splitit
Greetings,
Thank you for sharing your experience; all feedback is appreciated, as it helps us better serve customers like you. Splitit is a technology company that partners with Retailers to offer additional payment options to their customers.
Refunds and cancellations can only be processed by the retailer that you purchased from, and once approved, it automatically initiates the refund in our system. Please ensure you have confirmed the refund or cancellation with the Retailer.
If you have any further questions, you can reach out to us directly at support@splitit.com. We are here to help!
Review of Mountain Warehouse
Excellent online ordering , fast delivery and great prices too , visited stores up & down the country , friendly staff and pleasant experience. !!
Reply from Mountain Warehouse
Hello there,
Thank you so much for taking the time to provide your review.
It is great to hear of your experience in our stores and that you have found the online shopping experience with us to be excellent too.
Thank you for choosing to shop with Mountain Warehouse!
Kind regards,
Christine
MW Trustpilot Team
Review of cainiao.com
I can only agree with other reviews seems a Complete scam nothing received , it’s absolutely appalling !! AVOID this company at all costs !!!!!
Reply from cainiao.com
Dear customer,
We are sorry for the unpleasant experiences with logistics, To help you solve the problem, we kindly ask you to provide us with your email address, tracking number and related information.
Best regards,
Cainiao Logistics Customer Service Team
Review of WHSmith
Aweful slow delivery , 🚚 never again numerous chases via email no replies !! Good riddance to this one off the high street !!
Reply from WHSmith
Hi, thank you for your review. I am sorry to hear that our team has not yet resolved this issue for you and for any inconvenience and disappointment caused during your ordering experience with us. So that I can look into this as soon as possible for you and provide a resolution, please could you contact us via customerqueries@whsmith.co.uk with your order details. Kind regards, Darcy
Review of Nationwide
Excellent offers on Member credit cards , fee free to use abroad and great online / app access to your accounts , quick easy friendly agents to connect your call ☎️ , wonderful it’s a breath of FRESH AIR yipeee !! Well done Nationwide .
Reply from Nationwide
Hi there, thank you so much for sharing this lovely feedback with us. It's great to hear you have been happy with the service you have received, and I hope you have a brilliant day 😀
Review of FRASERS
Disgusting 🤢 company , poor communication and delivery 🚚 .Good riddance from our high streets !!!!!!
Reply from FRASERS
Hi,
Thank you for getting in touch, I hope you are well.
Thank you for your feedback and we are sorry about your experience on this
occasion.
Our team are always looking for ways to improve our products and service to give
our customers a better experience, so your feedback is important to us.
If you have any queries then please contact us via email, socials or our chat
system. https://help.sportsdirect.com/en/support/tickets/new
[https://help.sportsdirect.com/en/support/tickets/new%C2%A0]
We would like to take this opportunity to thank you for your time, should you
have any other further questions please do get back in touch.
Kind Regards,
Papinder
Customer Services
Review of WHSmith
Aweful ordered weeks ago no communication whatsoever , appalling never again AVOID at all costs !!
Good riddance another one off the high street !!!
Reply from WHSmith
Hi there, thank you for your review. I am very sorry your order has not arrived. Please email us directly at customerqueries@whsmith.co.uk about this matter. I look forward to hearing from you. Kind Regards, Darcy.
Review of frasersplus.tymit.com
Avoid at all costs poor pigeon English speaking agents , what the hell!!! Avoid these clowns at all costs !!!!
