GT Sussex

The representative Carol was extremely helpful in assisting me with payment and setting up a direct debit. She was friendly and kept me informed of what action was being taken at each stage.

Ordered Wednesday and delivered Thursday at the time notified. Can’t complain with that service. Well done 👏

My retailer had put the wrong house on the returns ticket. Same postcode but different house name. I had great difficulty trying to contact Hermes to advise the correct address. I did manage eventually after several attempts to add my phone number and the courier phoned me to query if the parcel was ready to collect and I gave him the right address and handed over my parcel.

I used the chat facility to decide which duvet would be most suitable. I am so pleased with my purchase, a quality product and excellent customer service.

I ordered a set of saucepans, they were delivered within the specified time frame with regular updates. Iam very pleased with my purchase and service. I would use peddler again.