I never choose Peddler if I am given an option... Sadly there are many times when I am not. They always sends an email only a few minutes before they attempt delivery, and their delivery times ar... See more
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Review summary
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Company details
Information provided by various external sources
The new Peddler, Local Products, Local Retailers, Same day delivery
Contact info
John M. Keynesplein 12, 1066 EP, Amsterdam, Netherlands
- helpdesk@peddler.com
- peddler.com
Replied to 42% of negative reviews
Typically replies within 1 week
Good service and fast reply
My package was delayed by a day due to "unforeseen circumstances" which led me to look up Peddler online. I was bombarded by negative reviews which scared me a bit. However, I sent them a mail asking them if they even delivered to my location and before they could even respond, my package was delivered. They also responded within a day, in contrast to what a lot of people here are saying. I had no issues with the delivery and everything went fine, taking into account that I paid alot less than if I had done delivery via a more well known company.
It was straight forward
It was straight forward. He rang the door bell, i answered the door. Thank you!
No reaction from customer service
No reaction from customer service. Package has been noted as 'delivered' at neighbours. Neighbours don't have my package. And I believe them as they always take my packages and bring them to me when I am not at home.
Peddler couriers always leave the packages unattended at the entrance of the apartment building where everything's up for grabs for even people who don't live here. Like, what the hell?!
What a horrible service. As you can read the overwhelmingly bad reviews, don't be distracted by the couple few with a 5 star review, they're horrible.
Delivered my costume too late…
Delivered my costume too late due to unforeseen circumstances
Delivery: NLEXP0018511685INTPED
Delivery: NLEXP0018511685INTPED
I remember when I started receiving packages with a delivery person from PEDDLER; everything was smooth and orderly!
But after a few months, they started looking like freaks from DPD.
Packages were lost, packages started not arriving, and today I have proof that they're complete idiots!
Are scammers, and charlatans delivering packages again?
On what street was that faggot delivery guy flying at the same time as the Post Office guy, and he couldn't deliver my package, the dombo, and the Post Office guy delivered my package at the same time.
I received a message from both of them almost to the minute, but the postman said that the parcel had been delivered, and like a normal person he rang the doorbell and I opened it and received my parcel!
But the dombo from PEDDLER sent me this message:
“We couldn’t deliver your parcel due to unforeseen circumstances and have scheduled a new delivery.”
What a horrible delivery company
What a horrible delivery company. They give you a time frame from 10 in the morning until 9 in the evening and they always seem to miss the delivery. You can’t reschedule, choose another delivery option or that the package can be delivered at a drop off point.
Zeker geen ster waard.waited the whole…
Zeker geen ster waard.waited the whole day for my package, only to be told it could not be delivered due to circumstances. That’s unacceptable. If you cannot handle deliveries, don’t take responsibility for them. Customers are the ones who suffer from your irresponsibility. Very bad service.”
The worst company ever
The worst company ever, my package is gone and i don't know where it is since 3 months, and they're not trying to find it they don't have responsibility, and they're keep telling me contact with the seller. And i didn't get my refund yet , and i don't know what to do
Everything was perfect
Everything was perfect. They notified me on time :)
Terrible delivery service
Terrible delivery service. They don't inform you when they're coming. They just randomly show up, do 2 random deliver attempts, and then just return your item to sender! Even items that would cleary fit in the letterbox without a problem.
They don't bring it to the nearest parcel pickup point. They don't offer any options, like deliver with neighbours, etc. like EVERY other delivery service. And you can't even contact them. The whole company feels like a borderline scam.
I stopped ordering from certains onine stores just bc Peddler is their chosen delivery service in my country. Would give 0 stars if I could!
Very very disappointed,DON'T KNOW WHAT THEY'RE DOING 👎👎👎👎👎👎
Very very disappointed, completely a waste of time,,,eventually received a email and a delivery date,,,they don't even give a time👎👎👎👎👎👎👎AND EXPECTS ME TO WAIT FROM 9AM TO 9PM FOR A PACKAGE THAT NEVER ARIVED 👎👎👎👎👎COMPLETE WASTE OF TIME AND EFFORT 👎👎👎👎👎👎👎👎BEWARE 😠😠😠😠
What is youre policy..
What is youre policy..
Ive nobody s home. another atempt then another atempt before sending it back to the sender.
No what happen now, youre delivery person just throw it over the window glass and then outside in front of my frontdoor.
Im not at home currently in Spain.
Customer service doesnt respond, you are far by the most S..T corporation that excist, i dont have any good word for this, you cannot longer excist.
I call up all and everyone to make sure Ali in China will not use this compagny to shipp anymore.
The more complains to Ali the faster it will happen that this compagny will learn from there wrong doing.
Contact Ali customer service to explain youre problem and it will soon be done with this garbage compagny.
Bye bye Peddler
Very stressful experience
Very stressful experience. Four times unsuccesfull delivery, yet I was home all the time. It has been 10 days and I am still waiting to receive my packages.
Received wrong parcel
Expected 3 parcels and received 3 parcels, but only one was not for me. Send mail, but reading all reviews I do not expect an answer. I hope Aliexpress swaps back to post.nl as this is slow and bad.
This is the worst company for…
This is the worst company for delivering goods i have ever seen:
1. They lost one package and never compensate;
2. They rescheduled 2 times one same package and am still waiting to get my package;
3. They said they deliverd one package but i have never received it.
After multiple times to contact them they still didn't solve a single thing..
I recommend al the companies that work with them to just find new companies that can deliver because this is the reason i will never order anymore of a company that works together with Peddler.
Does not deliver packages
Does not deliver packages. Cancels redelivery attempts and does not reply to support request. A delivery company that does not deliver is a simply fraud.
Untrustworthy
This company will either steal, lose or destroy your packages.
Unreliable
I am waiting now for the second day for a package from AliExpress. They give you a delivery timeframe from 9am until 9pm and when you have already waited at home all day and night, they reschedule to the next day due to “unforeseen circumstances”.
This has already happened 2 times and looking at the other reviews it probably won’t be the last time.
How is it possible that you only realize after 24 hours that a delivery is not possible. Lame excuses. Shit Company
Zero stars given!
Zero stars given! Very frustrating that businesses still use Peddler. This is not the first time everything is wrong about their so-called service.
This company is unprofessional, incompetent and unreachable. No adequate communication possible and no response. Packages were delivered three times during the day at times when Peddler should have known I wouldn't be home. I informed them by email. And now my business orders are being returned to sender. Too much time wasted and potentially money lost due to this company's stupidity and inability to cooperate.
They pretended that I wasn't home
There is 0 accountability at this company, we should also complain to Aliexpress so they stop contracting deliveries to these clowns. Out of 4 packages with Peddlers, 2 had issues. I was supposed to receive my package today, I was at home but tracking says there was an unsuccesful delivery attempt. They didn't even ring my doorbell and I have BringMe boxes accessible for delivieries.
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