Sandra Hasan

United Kingdom

Reviews

Review of Lakeland


Rated 3 out of 5 stars

The urgently needed bags were faulty.

The urgently needed bags were faulty.

I had a refuhd

March 14, 2025

Reply from Lakeland

Thank you for taking the time to place your review. I am sorry to hear your bags proved to be faulty and for any disappointment caused. Your refund has been applied as promised - thanks Heather J

Review of High Street TV


Rated 5 out of 5 stars

Immediate response . Helpful company policy

Immediate response and immediate solving of my problem.

If I could give customer service many more stars I would.

They made my day.

I use their clever chef and soup maker. Both are excellent products

August 21, 2024
Unprompted review

Reply from High Street TV

Thank you for your wonderful feedback, Sandra!
We're so glad to hear that our customer service made your day.
Many thanks, Michael

Review of Vetsend

Review of Justhaat.com


Rated 5 out of 5 stars

Excellent service

Price good.
Rapid receipt of goods
Well packed
Next day delivery

January 23, 2024
Unprompted review

Reply from Justhaat.com

Hi Sandra Hasan,
Thank you very much for your review.

Our aim is to offer quality products and speedy delivery, so it is a pleasure to know we met your expectations.

We are here for you when you need us next.
Kind regards,

The Justhaat.com Team

Review of eBay


Rated 1 out of 5 stars

Unreluable

Ordered from an ebay seller.

Delay of package arrival.

I enquired after waitimg two weeks for delivery
I was told the item had been delivered . It hadnt
I asked ebay to resolve the matter
I received an ebay email stating item delivered ..case closed.

I appealed.

Found out today dpd had damaged the parcel content and destroyed the package . Why they stated delivered the lord only knows.

Unnecessary stress.

Not happy

December 2, 2022
Unprompted review

Review of Oakhouse Foods


Rated 5 out of 5 stars

Very supportive staff

Very supportive staff. Excellent product.

Very happy to use the service

December 19, 2022

Reply from Oakhouse Foods

Good Morning Sandra,

Thank you for your great review. We are so pleased to hear that you are enjoying our meals and service.

If we can ever be of any assistance, then please do get in contact - we are happy to help!
The Oakhouse Team.

Review of DPD UK


Rated 1 out of 5 stars

Misdelivery

Dpd insist my parcel was delivered to me on 2 December 2022. It wasnt. They will not answer the phone. The system will not respond to something it has been told has been delivered.
I will make sure I do not purchase from anyone who uses dpd in future. The seller has also washed their hands of the order.

Disgusted.

December 20, 2022
Unprompted review

Review of Oakhouse Foods


Rated 5 out of 5 stars

Great service

I m very pleased with quality and delivery service.

My husband is easily put off when hes not keen on meals . He really looks forward to each of your puree meals. Thank you.

October 3, 2022

Reply from Oakhouse Foods

Good Afternoon Sandra,

Thank you for your excellent review. We are so pleased to hear that you're enjoying our range and deliveries!

If we can ever be of any assistance, then please do get in contact - we will be happy to help!
We look forward to hearing from you soon.
The Oakhouse Team.

Review of Oakhouse Foods


Rated 5 out of 5 stars

Very friendly and caring service.

Very friendly and caring service.

The meals are good quality

My husband is enjoying his meals so that's taken a huge worry off me.

September 5, 2022

Reply from Oakhouse Foods

Good Afternoon Sandra,

Thank you for your excellent review. We are so pleased to hear that your Husband is enjoying our meals and you're happy with the service.

If we can ever be of any assistance, then please do get in contact.
We look forward to hearing from you again soon.
The Oakhouse Team.

Review of Oakhouse Foods


Rated 5 out of 5 stars

Second order arrived today

Second order arrived today. Well pleased.

First order was mini meals which my husband ate happily but he couldnt manage pasta which he had a problem with.

I ordered twice for this week a repeat of the mini meals and a last minute order of puree ones. I had my doubts that the presentation of a puree meal would be attractive well cudoes to the chef. It looked and smelled amazing ( lamb potato and carrot with gravy) he is blind so presentation wasnt important to him .

He really enjoyed his dinner tonight and I was less stressed knowing he was very unlikely to choke. Thank you

August 8, 2022
Unprompted review

Reply from Oakhouse Foods

Good Morning Sandra,

Thank you for your great review. We are so pleased to hear that you are happy with your second order and your Husband enjoyed the mini dishes and pureed meals.

We look forward to hearing from you again soon.
The Oakhouse Team.

Review of Red Rickshaw


Rated 5 out of 5 stars

Red Rickshaw closed😭

I have just heard the sad news that Red Rickshaw have closed.

I found them to be a very reliable company.

I will miss them.

Thank you for your excellent service

June 17, 2022
Unprompted review

Review of Matthews Cotswold Flour


Rated 5 out of 5 stars

When only the best will do

I have used Mathews cotswold flour for a few years now, after trying a number of private mills.. I have settled on this cotswold flour due to consistent high quality of the grain used, the variety and helpfulness of the staff

March 10, 2022
Unprompted review

Reply from Matthews Cotswold Flour

Hi Sandra, thank you for the feedback, it is really kind of you! Please do let us know which flours are your favourites!

Review of The Range


Rated 5 out of 5 stars

First online Range order

This is the first time I've bought from the range. Online.

I am impressed by the manner in which they treated my very small order.

Fast delivery by DHL and and the way both companies made sure the status of my offer.

Thank you

December 15, 2021

Reply from The Range

Good Morning

Thank you so much for leaving us a 5 Star review.

We are thrilled that you had such a positive experience with us.

We strive to provide a high-quality customer care and satisfaction and your review reaffirms the hard work we put into achieving this.

Thank you for taking the time to leave this positive review. We do hope you continue to shop with us so you continue to receive a 5-star service.

Kind regards,

Judy

Review of Complete Care Shop


Rated 5 out of 5 stars

Speaking clock

I bought two of the speaking clocks for my husband . He absolutely loves them. Two? Well he had a habit of dragging the first clock off the table when taking to.bed with him and that would enable the setting button so the clock would go wrong.

Highly recommended

May 3, 2021

Review of Animed

Review of Mother Natures Goodies

Review of Thai Food Online


Rated 4 out of 5 stars

Excellent product but delivery charge …

Excellent product but delivery charge quite high

May 14, 2019
Unprompted review

Reply from Thai Food Online

Hi Sandra

Glad to hear that you enjoyed your order of Thai products. Thanks very much for the positive review!

Kind regards
Sue

Customer Services

Review of Parcel2Go


Rated 1 out of 5 stars

Parcel stuck in system for 10 days

A parcel delivered to the despatch locker has been stuck there since 8.2.19. I am unable to get any info assistance to find out problem . 412624038

February 18, 2019
Unprompted review

Reply from Parcel2Go

Good afternoon Sandra,

Thank you for taking the time to leave a review.

Please accept my sincerest apologies for the service you have experienced, and any inconvenience caused.

I’d really like the opportunity to investigate this for you and see if we can assist.

Please send me your order details and Trustpilot review name via email at online@parcel2go.com.

Thanks
Nikki
Parcel2Go Customer Services

Review of UK Mail

Review of Thai Food Online


Rated 5 out of 5 stars

I made a tom yum gai soup yesterday

I made a tom yum gai soup yesterday. Put in a bit too much coconut milk. Your thai red curry paste with shrimp arrived at tasting moment. Opened the pack and put a spoon of your mix into the soup. The result blew us away not chilli hot but the added flavour was supurb.

Highly recommended.

October 7, 2018
Unprompted review

Reply from Thai Food Online

Hi Sandra

Glad to hear that you enjoyed your order of Thai products. Thanks very much for the positive review!

Kind regards
Sue

Customer Services