Maxi B

Haben mir ein Paket mit nur 2 Produkten versandt obwohl ich 4 Produkts gekauft und bezahlt habe!! Und danach wollen mir keine Erstattung geben und behaupten das ist nicht passiert!! VORSICHT, WEG BLEIBEN!! Sonst verliert ihr euer Geld umsonst hier!!

Samsung TV kept interrupting my viewing to ask if I wanted to upgrade my OS "for a better experience" , which I didn't. Finally I gave in just so it stopped asking me, and I told it to update while it was off.

Except it didn't wait until it was off, it just suddenly shut itself down and started updating whike I was in the middle of one of the best episodes of TV I've ever watched, Severance on the Apple TV app. The update took almost 15 minutes to complete, completely interrupting the flow of the episode, but then after the TV finally restarted, the Apple TV app completely stopped working! So not only was the update a horrible interruption, it was a complete disaster which is now preventing me for hours afterwards from accessing the one app I want to use! Tried uninstalling and reinstalling the Apple TV app, still nothing. Tried resetting the Smart Hub, still nothing. What a horrendous update! And in general this whole One UI is awful, so slow and full of unnecessary things, not user friendly at all. Samsung TVs were so great when they used Android, what happened?? Why develop this awful OS instead?

Das positive: nettes sehr freundliches Personal, relativ gute und geräumige Flugzeuge, einfaches Check in

Das nicht so positive: bei beiden Flügen haben mich die Flugbegleiter mehrmals "Sir" genannt obwohl ich kein Mann bin!! Misgendern ist absolut furchtbar, entweder im Voraus fragen oder keine binäre Sprache nutzen. Auch die Snacks sind ganz schlecht, da kann man wenigstens eine einzige gesunde Option anbieten? Ein Stück Obst oder Salat anstatt nur glutenhaltige Sandwiches und Chips?

Bad signal, slow, service stopped ahead of time and the worst support you can imagine. I paid for two days but service stopped after just over one day, and when I tried to get support first there was an AI assistant who kept asking me to do pointless things, then it said someone will get back to me but no one ever did and now my holiday is over and I haven't had signal for the last part of it, and even when I had signal it was pretty bad and could barely download anything without the download constantly failing.

Brittany Ferries' FAQ says it's possible to travel with pets, I have a dog who I need to take with me to Spain but any route I select, Portmouth to Bilbao or Santander, or even from Plymouth (which would be too far to drive to) whatever date I select it tells me there are no pet accomodations on this crossing. So basically there aren't any at all on any of the routes from the UK to Spain?? So why is it written in their FAQ that there are? It's so incredibly frustrating how impossible all the travel companies make it to travel with our best friends. I'm going away for nearly a month and I can't leave him for that long at home, that's simply not a thing anyone should do to their dog, but the only other option seems to be to drive all the way there? Bloody hell.

Two stars instead of one because they have good TV shows. Unfortunately when I subscribed to watch the new season of Severance one day in advance, they took my money but then for some reason locked my account?? The next day as soon as the Severance episode came out I tried to log in, but it said my account was locked, and if I want to unlock it I have to wait at least a day. I called their support, went through a ton of questions by the automated system, spoke more than 10 minutes to their customer service, and still no solution, I'm paying now for the subscription but am NOT able to watch the shows for which I made it, and nobody can help me for what could be a week, at least until some secret Kafka-esque system approves my request (if that happens at all).

Wtf Apple. This kind of horrible bureaucracy where no one can help you (along with the crazy prices for both new products and repairs, and the lack of ability to run Windows on new Macs) is exactly why I stopped buying apple devices, but even your TV streaming service is that annoying now? All I want is to watch these shows LEGALLY, and I paid for it, but now you leave me with no other option but to use someone else's account or look for illegal streams? I want to support Ben Stiller and the people who make this beautiful show, why do you make it so difficult!! And if you don't let me at least refund me the money I paid!!

For some reason, although for every appointment I paid in advance, there seems to have been an unpaid bill from Teleclinic, for which I was never a single time contacted, whether by email, telephone or post, but this wound up at a debt collection agency and I then had to pay almost DOUBLE what the bill originally was! And I still have even no idea why the payment wasn't charged in the first place? This is just the absolute worse possible customer service!!

Nur leicht besser als sein Cousin commerzbank, nimmt auch komische Gebühren von Leuten die kein Geld haben, nur etwas weniger als sein cousin. Auch sehr schlechtes Kundenservice, extrem schwer zu erreichen und kommunizieren wenn man Probleme hat.

Viel zu hohe Gebühren für "Kontoführung", weiter ausnutzen von armen Personen, Commerzbank ist also ein glücklicher Tier des bösen kapitalistischen Systems.

Vor mehr als eine Woche den Antrag für das Tagesgeld Konto ausgefüllt, eingereicht und sofort alle Unterlagen an die Email Adresse geschickt, wo angefordert von der Bank. Dann mehr als eine Woche gar keine Antwort. Dann musste ich wieder eine Email schicken und fragen was ist los? Die Antwort kam noch paar Tage später und sagte

"vielen Dank für Ihre Mitteilung.


Leider haben wir Ihre Unterlagen nicht erhalten. Wir bitten Sie, die wieder an uns zu senden. "

Was soll das? So nachlässig mit meinen privaten Unterlagen dass ich sie irgendwohin schicke, wo sie gar keinen Zugriff auf sie haben? Oder sie sind zu faul um die zu suchen? Und dann so bitten dass ich noch mal an die gleiche Adresse schicke, ohne sogar Entschuldigung zu sagen oder zu erklären wie das passieren könnte, dass sie die Unterlagen das erste Mal nicht bekommen haben? Was wird dann anders diesmal, dass sie die erhalten, obwohl dieselbe Unterlagen an die gleiche Email Adresse gesendet werden?

Das zeigt mir was für Zuverlässigkeit und Kundenservice gibt es bei dieser Bank, und da möchte ich so eine extreme Menge Geld nie investieren.

Was not so good at first as the people on site had no idea what test their colleague made the appointment for, and it took some time to clarify, but in the end we found a solution and they did more or less what they originally promised and for the originally agreed price. The people on site were mostly pretty nice, it was just a matter of having some patience and getting them to communicate with each other.

Sometimes it's a bit overly bureaucratic with this company and takes a while to reach the right person who can help you, it got really convoluted and took too long when I tried to open a savings account for example. But otherwise they've generally been really good and provide pretty decent customer service.

Awful, just awful. They just transfered a debt of 8eur for fees that they charged me *after* I terminated my subscription, without ever writing me to say that sum is still due, to a debt collection agency which now wants 55eur from me for an original 8eur fee!!!! What kind of corrupt horribleness is this??? Why not just contact me once, pick up the phone or even write an email? This was TWO YEARS AGO and they haven't contacted me a single time since before sending it to a debt collection agency! Why?? This is just disgusting behaviour, not a single bit of human decency. I was going to return to subscribe to this company for this year's taxes but now *no chance*.

Update: they finally responded again and corrected the issue by cancelling the procedure by the debt collection agency, so I've updated from 1 to 3 stars (not more because of all of the stress and anguish caused which could've been avoided). Thanks at least for reviewing the issue and correcting the mistake.

So inkompetent gibt es nicht. Das Rezept ist von der Apotheke nicht lieferbar, ich muss es also einer anderen Apotheke schicken. Aber Teleclinic lässt mich nicht weil sie einmal die Apotheke nicht erreichen konnten? Anscheinend muss die Apotheke dem Teleclinic bestätigen dass das Rezept nicht lieferbar ist, aber die haben das nicht gemacht weil Teleclinic die Apotheke nicht gut genug informiert hat, und jetzt sagen Teleclinic muss ICH die Apotheke kontaktieren damit die Apotheke Teleclinic kontaktiert, damit das Rezept wieder freigeschaltet wird damit ich dann NOCH eine Apotheke probieren kann wo das gleiche wieder passieren kann!

Niemand übernimmt Verantwortung für die Fehler und schieben das alles stattdessen an den Patienten, vielen dank! Verstehe auf keinen Fall die gute Bewertungen für diese App, fast bei jeder Erfahrung hatte ich kleine Probleme und ihr Kundenservice scheint jedes kleine Problem zu großem machen!

Update: habe viel weiter mit dem Kundenservice jetzt kommuniziert, die sagen die haben das Rezept wieder freigegeben, ist aber weiterhin nicht verfügbar, steht immer noch das gleiche, und die Kundenbetreuerin sagt immer wieder das gleiche, glaubt gar nicht was ich sage, und ist komplett respektlos mit meiner Zeit und meiner technischen Kompetenz, und danach sagt sie bin *ich* nicht respektvoll und kooperiere nicht, obwohl ich schon 10 mal die gleiche Sachen mache (ausloggen wieder einloggen, app löschen wieder installieren und so weiter) nur um mit ihr zu kooperieren, und obwohl sie meine Zeit komplett verschwendet mit diesen sinnlosen Wiederholungen, trotzdem hab ich versucht extrem viel geduld zu haben und noch mal ihr zu erklären, dass die freigabe nicht funktioniert hat, dass ich noch ein drittes mal ausgeloggt und wieder eingeloggt habe. Da will man einfach die eigene Haare ausziehen. Ist unglaublich.

They keep hanging up on me! I am after 7 calls with them, the first one didn't accept my ID because it was "too new", then the next 6 with my passport they keep hanging up on me while moving the passport left to right, half of them hang up when they ask me to put a finger on the passport's hologram, while holding the passport with one hand and my phone with the other. When I say I only have two hands they hang up, jesus christ. So is this identification only for aliens with 3 hands?

When I finally said to one of them in the beginning I'm not going to start the verification until he promises he won't hang up on me, he said they only have 5 minutes to complete the verification, which is the stupidest thing I've heard, because I guess the company gives them this time limit to save money, but in the end it costs them 8 times more money because I have to do 8 calls instead of just one! Incredible stupidity, really. And complete lack of respect for our valuable time.

So far as a host I had mainly very good experiences with their customer service, they have for the most part solved every problem I had, and always get back to you. Today I spoke to them about another issue regarding their refund policy (since I refunded a guest they should refund the proportional fee, which they didn't, so this is an unfair policy that needs to be changed). They're supposed to get back to me, so hopefully by tomorrow this will be resolved according to their usual good standard of service.

Peor servicio no puede ser pero parece que no soy el primero, me cobraron por un pedido que nunca fue entregado y no quieren reembolsar, 16eur pagados por nada y después one hora entera gastada con la atención de clientes tb por nada, no resuelven nada ni quieren ayudar, pues les importa más estos 16eur que siga yo siendo cliente, entonces no seré, ciao

Muy mal, al reportar un problema me respondieron que mirando la frecuencia en que últimamente he solicitado reembolsos es demasiado, por eso ya no van a respectar más lo que les escribo??

Primero es que nunca he pedido reembolsos, esta decisión de como compensar por pedidos erróneos ha sido siempre la suya. Y segundo, que tiene que ver con la frecuencia?? Tengo una foto de que fue entregado, y hay una descripción muy precisa del pedido, las dos cosas no corresponden! O hay un error o no lo hay, si varios restaurantes cometen errores y yo tengo la mala suerte de recibir estos pedidos con alta frecuencia, es mi culpa?? Tengo que ser castigado no solo en que recibo comida que no es la que pedí, sino que tampoco me compensan ni me creen Uber, con tanto tiempo también invertido en escribirles??

Eso es comportamiento muy insincero y al limite de ser corrupto, para mi prácticamente inconcebible que vaya a dar más dinero a una compañía cuya relación con factos y la verdad es tan suelta, y que además ya sé que probablemente sí recibo otro pedido erróneo ya muy improbable que me vayan a compensar, solo por las frecuencia de solicitudes anteriores, sea igual que es lo que de hecho pasa.

Absolut furtchbare app, nie wieder. Nachdem ich fristgerecht storniert habe, hat mir der Vermieter eine schlechte Bewertung hinterlassen! Seit wann gelten Bewertungen für stornierte Buchungen?? Das ist das erste mal das ich sowas erlebe bei irgendwelcher app! Und die Bewertung war komplett falsch! Dann nachdem ich die gemeldet habe, haben die sich trotzdem dafür entschieden, die Bewertung zu behalten !! Was soll das???

Love the concept and the website, it mostly works super well. The issue is only they sometimes take incredible long to get back to you if you write the customer service, and there's no other contact method other than e-mail, no phone number etc. Not sure why sometimes they respond quicker and sometimes it takes two weeks, or maybe they forget completely??

And also sometimes I wish the photos of the products would be a bit better, and that they spend a bit more effort putting in the data for each article, it really helps massively when you're filtering for cloths instead of having to scroll through 20-30 pages, but most of the time they will put in just size and colour and maybe skip all the other data that would help you find the item like material, fabric, cut and so on. And in fabric some obvious stuff is missing, like how do you not have "sequin" as an option to filter to? Or why do you not have an option for whether boots have zippers or laces, whether they're front zip or side zip, or what about wide fit? Just some basic stuff that would help *massively* find the right products, people don't have 4 hours to browse for the right stuff, then hours more if it's the wrong product and they have to return it and buy something else, and it's also an unpleasant experience to just side and look through 1000 products on a website.