HA

Hackfordian

United Kingdom

Reviews

Review of MattressNextDay


Rated 4 out of 5 stars

Excellent product but.

Excellent product. Would have given 5 stars were it not for the over-optimistic delivery deelivery estimate.

January 13, 2024

Reply from MattressNextDay

Good Morning Michael.

Thank you so much for your positive feedback, we are delighted that you are happy with your purchase.

We look forward to being able to provide you with excellent products again in the future.

Kind Regards,

MND

Review of Evri


Rated 3 out of 5 stars

An improvement with a BUT

I appreciate the parcel arriving but it was left on my doorstep and the courier did not ring the bell. It could have been removed by any passer-by. The parcel was small enogh and soft enough to have been put through my fairly large letterbox.

November 3, 2023

Review of Shulph Ink

Review of Pharmacy2U Ltd

Review of OakNorth Bank


Rated 5 out of 5 stars

Easy to use site

Easy to use site. Good confirmation from Oak North confirming transaction and competitive rate of interest.

June 20, 2023

Reply from OakNorth Bank

it’s fantastic to know that opening an account with us was straightforward – that’s exactly what we’d hoped for! Thanks for sharing your experience as an OakNorth saver.

Review of brainmanager.co.uk

Review of OakNorth Bank


Rated 4 out of 5 stars

Limited experience

My experience with Oak North is limited to a cash ISA holding for one year when interest rates were much lower than at present. Oak North were easy to deal with but their interest rates were not competitive when my ISA matured.

March 11, 2023

Reply from OakNorth Bank

Hi, thanks for your feedback which we've passed on to the OakNorth Savings team. Your feedback is important to us and we'll work on it to ensure we can improve your experience. Thanks for saving with us.

Review of Pharmacy2U Ltd


Rated 3 out of 5 stars

Not up to P2U usual high standards.

The medication in this supplementary delivery arrived, once again, in a thick brown envelope rather than the (re-cyclable) rigid cardboard box used for my regular deliveries. The medication, again, survived but the medication box containing the tablets was crushed. Not up to P2U usual high standards.

September 12, 2022

Reply from Pharmacy2U Ltd

Good Afternoon,

Thank you for your review, I am sorry to hear your medication did not arrive as expected.

I have had this confirmed that all the packaging we use to send medication in is recyclable.

Where possible, we do send medication in letterbox size packaging rather than the larger parcels you receive your medication in, this is more cost effective for Pharmacy2U and easier for the patient if more parcels can be delivered through the letterbox.

We always have a quality check before the parcel is dispatched which would suggest it is damaged during transit with Royal Mail, I would ask should this happen again you make contact take images and send this through to ourselves, we will investigate and help to provide you with a resolution where possible.

Apologies, for the inconvenience caused to you.

Kind Regards,

Ash

Review of Cross Cut Shredding Ltd


Rated 5 out of 5 stars

Quick, efficient and friendly

in the last two years I've used Cross Cut Shredding.co.uk for probate documentation. Their service works as promised and all staff with whom I've dealt have been friendly and helpful.

August 25, 2022
Unprompted review

Reply from Cross Cut Shredding Ltd

Thank you for the very kind review!

Review of Pharmacy2U Ltd


Rated 5 out of 5 stars

Ahead of time

My regular medications were ordered early this month, as advised by P2U, in case of delays being caused by the forthcoming postal strikes. This repeat order was processed very quickly.

August 25, 2022

Review of AYP Healthcare

Review of Vanguard Asset Management Ltd


Rated 5 out of 5 stars

High Tec. + Timeless Courtesy

Vanguard offer a large selection of investment options at very low cost. The online site is easy to follow but help is there if required - and it is given patiently and with what is today a timeless courtesy

August 9, 2022

Reply from Vanguard Asset Management Ltd

Hi there, thank you for your positive review. We always want to hear what our clients think of our services so your feedback is highly appreciated.

Review of hmv (UK)


Rated 3 out of 5 stars

HMV sent me what I ordered.

HMV performed as promised at the time of ordering.
However, the DVD was disappointing because too much of the action took place in poor light.

July 22, 2022

Reply from hmv (UK)

Hi Michael

Thank you for taking the time to leave us a review. We are sorry to hear you were disappointed with your item. We do appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)

Have a great day!

Review of Hampshire Trust Bank (HTB)

Review of Vanguard Asset Management Ltd


Rated 5 out of 5 stars

Unexcelled service

Although a technically challenged octogenarian, I have used the Vanguard site without difficulty. When I recently had a question to which I could not find the answer, I used the secure messaging service. The response was not only prompt and simple to understand but amazingly friendly and courteous.

April 16, 2022
Unprompted review

Reply from Vanguard Asset Management Ltd

Hi there, thank you for your lovely review!

Review of hmv (UK)


Rated 4 out of 5 stars

Just one flaw!

Just one flaw!

There were no subtitles with the DVD purchased. Refund was very quick but I was left paying the cost of return postage.

March 21, 2022

Reply from hmv (UK)

Hi Michael, 

Thanks for the positive review, we're sorry to hear that you were disappointed with the item from your order; it's worth noting for future reference, that if an item is available with subtitles of any kind, this will be listed in the 'product information' part of the online listing, so you can review this before making a purchase. 

We hope that this is of some help and look forward to seeing you again!

Thanks.

Review of IronmongeryDirect

Review of Pharmacy2U Ltd


Rated 2 out of 5 stars

Oops!

Very prompt delivery as usual but sent in thick brown envelope which was not up to the journey, The medication container was also in poor shape but the medication itself survived. Had this been my first delivery from P2U it would probably have been my last but I'm hoping that the usual very high all round standards will return.

December 7, 2021

Reply from Pharmacy2U Ltd

Good Afternoon Hackfordian,

Thank you for your review and the time on the telephone this evening.

I will raise the feedback provided with the relevant departments.

We are currently reviewing the packaging we do use, ideally this does need to be small enough to facilitate letterbox deliveries wherever possible but also be robust to withstand possible damage while in transit.

Please accept our apology for any inconvenience that has been caused.

Kind regards,
Chris

Review of Pharmacy2U Ltd

Review of Pharmacy2U Ltd